Veterinary Receptionist

**About us**

Dufferin Veterinary Hospital is a well-established, independently owned, companion animal practice that has been a staple in Dufferin County for the past 76 years. We are a strong and compassionate team providing essential support, using empathy and superior care to make every patient and client experience as positive and exceptional as possible. We take pride in honouring our motto, “Your Pet. Their Health. Our Passion”, and strive for excellence on a daily basis..

**Dufferin Veterinary Hospital** is looking for a **Veterinary Receptionist **to join our team in Orangeville, ON.

**Position Summary**:
**Requirements**:

- High School Diploma or Equivalent
- Minimum of 1 year experience in a veterinary office setting preferred
- Ability to work independently with little supervision
- Excellent organizational skills
- Ability to communicate effectively with clients and co-workers
- Computer literacy in Microsoft Office programs (Word, Excel, Outlook) and related software
- Ability to lift up to 40 pounds

**Responsibilities**:

- Answer the front desk and schedule patients appointments. Schedule patients based on availability of staff and practice schedule.
- Greet all guests with a friendly demeanour. Inform all guests of the services offered. Assist guests with basic procedure as needed.
- Maintain front desk by performing reception duties such as check-in/check-out procedures, answering phones, scheduling appointments etc.
- Keeping reception area neat and clean.
- Keeps records of appointment times, appointments, calls/visits entered into the computer system, etc., by all employees on a daily basis.
- Perform other duties as assigned by management or practice manager.

**Job Type**: Part-time

Pay: $17.50-$20.00 per hour

Expected hours: 20 - 30 per week

Additional pay:

- Overtime pay

**Benefits**:

- Company events
- Dental care
- Discounted or free food
- Employee assistance program
- Extended health care
- On-site parking
- Paid time off
- Store discount
- Vision care

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday
- Weekends as needed

Ability to commute/relocate:

- Orangeville, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Front desk: 1 year (required)
- Customer service: 1 year (required)
- Veterinary Receptionist: 1 year (required)

Work Location: In person