Desk Staff

2 weeks ago


NiagaraontheLake, Canada Zoom Leisure Bike Rentals Full time

Position Overview:
Want to work with an exciting group of people at a fast-paced bike shop? The desk staff assists customers within the store by providing information and directions for their bike rental or tour and will process payments. The desk staff is also responsible for answering the phone. Having knowledge about Niagara on the Lake and the surrounding area is important to providing the best customer experience possible. We are located in Niagara on the Lake and looking to hire for May through October. Will take students who return to school in September

**Responsibilities**:

- Learn how to operate all point-of-sale programs. This includes booking tours/rentals, and processing payments within various programs.
- Provide a positive customer service experience and give clear directions and instructions.
- Communicate effectively with other staff members and maintain a harmonious work environment.
- Answer the phone and provide accurate and friendly responses to questions.
- Assist with cleaning and maintaining bikes.
- Be willing to assist other staff members if required.
- Be able to act as a greeter as necessary.
- Keep retail area clean and stocked.

**Requirements**:

- Knowledge about Niagara-on-the-Lake and an understanding of the roads and geography
- Knowledge of cycling and bike accessories is and asset
- Drivers licence: preferred
- Basic understanding of how to use an iPad, smartphone and computer.

**Job Types**: Part-time, Seasonal
Contract length: 6 months
Part-time hours: 30-35 per week

Pay: $15.50 per hour

Schedule:

- Holidays
- Monday to Friday
- Weekend availability

Work Location: One location

Expected start date: 2023-05-01


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