Retail Sales Manager

5 months ago

Oakville, Canada Value Village Full time

Job Title: Retail Sales Manager

Who we are:

- Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia. _

What you can expect:

- The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
- To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
- An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.

What you get:
Comprehensive onboarding and training from day one. In-house expertise

Our training department / Savers University develops and delivers robust training to every team member across our organization — from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.

Benefits offerings including:

- Comprehensive extended health care plans for full-time Team Members
- Company-Paid Life and AD&D Insurance
- A Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision to assist you in saving for a secure financial future.
- Paid time off from work for leisure or other hobbies
- A range of mental health services to assist you in managing daily life.

What you’ll be working on:
Accountable for the overall management and direction of the processes associated with the day-to-day functions of the sales floor. Upholds company standards throughout all customer and donor areas of the store (inside and outside), remaining aware of customer and donor needs, and monitoring and ensuring fast, accurate, and friendly service at cash registers, self-checkouts, on the retail floor, and at point of donation. The Retail Sales Manager is guided by the Savers Vision and Core Values. Reports to the Store Manager.

Store Performance
- Ensures store performance meets financial targets and key metrics based on annual and quarterly operating plan(s).
- Continually monitors and sets the pace of work.
- Understands company objectives, local market potential and can analyze and act on key metrics, observations, and information.
- Inspects sales floor for shop-ability and merchandising standards and ensures a positive customer/donor experience at all points of interaction.
- Leads the generation of new Super Savers Club membership.
- Prioritizes and directs team member activity.

Leadership and Development
- Leads, directs, and supervises the work of supervisor(s) and retail sales floor team members.
- Plans staffing needs and coordinates recruitment, selection, and training.
- Regularly interacts, trains, coaches, and counsels the supervisors and team members. Provides recognition and candid feedback. Addresses complaints and solves issues.
- Identifies and develops high potential team members for supervisory and management positions through on-the-job, guided work.
- Role models and maintains a respectful, values-driven workplace that adheres to all Savers’ Policies and Procedures.
- In the absence of the Store Manager, fulfills their responsibilities and oversees the entire store as acting Store Manager.

Retail and CDC Operations
- Schedules supervisors and team members for cash register, self-checkout, sales floor, to meet customer/donor demand.
- Continuously assesses the sales floor and donor areas, and directs team member activity, to ensure that standards are met. Sets the pace of work.
- Informs team members of operating plan targets and progress against targets. - Monitors sales, items sold and operations labor hours regularly throughout each shift to ensure efficiency targets are met and determine the need to increase, decrease or reassign staffing.
- Identifies sub-standard departments &/or categories and takes action for resolution.
- Accountable for determining appropriate space-to-sales for departments and categories using the CatMax tool and adjusting linear footage accordingly, in conjunction with the Store Manager, to maximize sales.
- Receives and responds to customer questions, requests, and complaints.
- Processes exchanges, special customer needs, and team member purchases as needed.
- Leverages Voice of Customer Program to improve customer / donor satisfaction.
- Delivers a positive and unforgettable customer/donor experience by setting the example for, as well as training and coaching, customer service expectations.
- Actively engages with the customer by seeking first-hand customer feedback to make improvements to all aspects of the shopping and donor experience.
- Implements the set-up of sales and marketing promotions & programs.

Safety, Loss Prevention & Cash/Tender Control
- Maintains a safe work environment through educa

  • Retail Sales Associate and Cashier

    5 months ago

    Oakville, Canada Sales Gone Wild Full time

    This job offers up to 5 shifts a week working 8-10 hours per day at $16.55 per hour. WE DO NOT OFFER BENEFITS Retail Sales Associate **Duties**: - Greet customers and provide them with a positive shopping experience - Assist customers in finding products and making purchasing decisions - Keep store floor clean (sweep, vacuum, mop) - Demonstrate product...

  • Nespresso- Sales Associate

    6 months ago

    Oakville, Canada Match Retail Full time

    Overview: Match Retail is looking for a **Sales Associate **seeking a **part-time** opportunity to join our team and represent our client, NESPRESSO in Canadian Tire Hyde Park - 2510 Hyde Park Gate, Oakville ON, L6H 6M2. Working alone at the Nespresso kiosk within the retail location, you will be educating clients on the Nespresso brand, offering product...

  • Retail Sales Manager

    1 month ago

    Oakville, Ontario, Canada beBee Professionals Full time $55,000 - $75,000

    Join beBee Professionals in Oakville as a Sales Supervisor and take on a leadership role in our retail store. You will be responsible for leading the sales team, training staff, and ensuring excellent customer service.Key Responsibilities:Lead the sales team to achieve sales targets.Provide training and coaching to sales associates.Monitor store performance...

  • Retail Sales Operations Manager

    6 days ago

    Oakville, Ontario, Canada Edible Arrangements Oakville 319 Full time

    Retail Sales Operations ManagerWe are seeking an experienced Retail Sales Operations Manager to join our team at Edible Arrangements Oakville 319. As a key member of our sales team, you will be responsible for overseeing the daily operations of our retail store, ensuring that we provide exceptional customer service and achieve our sales goals.**Job...

  • Retail National Sales Manager

    6 months ago

    Oakville, Canada Master Lock Full time

    **Company Description** **At Fortune Brands Innovations, we believe that our innovation and success are fueled by the passion of our people and the strength of our teams. Together, we work to fulfill dreams of home by aligning around common goals, being agile in the face of change, holding ourselves accountable, and acting with integrity and transparency....

  • Retail Operations Manager

    6 months ago

    Oakville, Canada Savers Value Village Full time

    **Job Title**: *** **Retail Sales Manager*** **Who we are**: - Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia._ **What you can expect**: - The opportunity to celebrate uniqueness. We are made up of people from many different...

  • Retail Sales Manager

    2 weeks ago

    Oakville, Ontario, Canada F&H Eagle Trading Corp Full time

    Job Summary: As a key member of the F&H Eagle Trading Corp team, we are seeking an experienced Retail Sales Manager to lead our e-commerce sales department. The successful candidate will be responsible for managing sales teams, conducting performance reviews, and developing strategies to drive business growth.Key Responsibilities:Lead sales teams in building...

  • Retail Sales Manager

    6 days ago

    Oakville, Ontario, Canada The Body Shop Full time

    Job SummaryWe are seeking a highly skilled and motivated Retail Sales Manager to lead our store team and drive customer engagement. As a key member of our retail team, you will be responsible for delivering excellent customer service, driving sales growth, and developing your team members.About The RoleThis is a 12-month fixed-term contract assignment that...

  • Lead Retail Sales Manager

    6 days ago

    Oakville, Ontario, Canada CARS BY JATIN Full time

    Job SummaryCARS BY JATIN is seeking a highly motivated and experienced Retail Store Supervisor to join our team. In this role, you will be responsible for overseeing the daily operations of our retail store, ensuring exceptional customer service, and driving sales growth.About the RoleThis is a full-time position, with an estimated salary range of $45,000 -...

  • Assistant Retail Manager

    5 months ago

    Oakville, Canada Value Village Full time

    **Job Title: Retail Sales Manager** **Who we are**: - Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia. _ **What you can expect**: - The opportunity to celebrate uniqueness. We are made up of people from many different...

  • Retail Operations Manager

    6 days ago

    Oakville, Ontario, Canada ESSO GAS STATION Full time

    About ESSO GAS STATIONWe are a dynamic retail business seeking a highly skilled Retail Operations Manager to oversee our sales operations. As part of our team, you will be responsible for driving sales growth and maximizing customer satisfaction.SalaryThe estimated salary range for this position is $40,000 to $60,000 per year, depending on experience.About...

  • Electronics Sales Representative

    1 month ago

    Oakville, Ontario, Canada OSL Retail Services Full time

    About the RoleOSL Retail Services is seeking a highly motivated and customer-focused Electronics Sales Associate to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service and driving sales growth in our Electronics Centre.Key Responsibilities:Provide customers with product demonstrations,...

  • Sales Associate

    6 months ago

    Oakville, Canada Mr. Big and Tall - Winston Park Retail Centre Full time

    _**Grafton Apparel believes everyone deserves to look great! We fit your body, your budget, your style and with the confidence you get when you look and feel great!**_ Want a career with a successful Canadian company? Let’s chat! - **What we can offer you**_; - We have an amazing employee discount! - Learning opportunities to help you grow and progress...

  • Retail Sales Director

    3 weeks ago

    Oakville, Ontario, Canada A B Traders Ltd Full time

    About the RoleA B Traders Ltd is seeking a highly skilled Retail Sales Manager to lead our retail division. The successful candidate will have a proven track record in sales and management, with the ability to motivate and inspire a team to achieve sales targets.Key ResponsibilitiesManage and motivate a team of sales staff to achieve sales targetsDevelop and...

  • Electronics Sales Associate

    4 weeks ago

    Oakville, Ontario, Canada OSL Retail Services Full time

    OverviewRetail Electronics Specialist | Full TimeOSL Retail Services is a dynamic, people-driven company providing outsourced sales services. We celebrate unique and energetic individuals who work together to deliver incredible results. Our team is passionate about the latest tech trends and is dedicated to helping customers find the best electronics...

  • Retail Department Manager

    2 weeks ago

    Oakville, Ontario, Canada Canadian Tire Full time

    Job DescriptionWe are seeking a motivated and organized Retail Department Manager to join our team at Canadian Tire. In this role, you will be responsible for overseeing the sales performance of our retail department, ensuring that our customers receive exceptional service and have an enjoyable shopping experience.Key Responsibilities:Assign sales workers to...

  • Retail Sales Manager

    4 weeks ago

    Oakville, Ontario, Canada Edible Arrangements Oakville 319 Full time

    Job Title: Retail Sales Manager - Customer Experience ExpertJob Summary: We are seeking a highly skilled Retail Sales Manager to join our team at Edible Arrangements Oakville 319. As a key member of our sales team, you will be responsible for managing staff, assigning duties, and implementing sales strategies to drive revenue growth.Key...

  • Retail Sales Manager

    4 weeks ago

    Oakville, Ontario, Canada Edible Arrangements Oakville 319 Full time

    Job Title: Retail Sales Manager - Customer Experience ExpertJob Summary: We are seeking a highly motivated and experienced Retail Sales Manager to join our team at Edible Arrangements Oakville 319. As a key member of our sales team, you will be responsible for managing staff, assigning duties, and implementing sales strategies to drive revenue growth.Key...

  • Retail Sales Operations Manager

    6 days ago

    Oakville, Ontario, Canada Canada Inc. Full time

    Job Summary:We are seeking a highly motivated and experienced Retail Sales Operations Manager to join our team at Canada Inc. This is a dynamic role that involves overseeing the sales team, managing inventory, and implementing strategies to drive business growth.About You:You have 0-6 months of experience in a retail sales environment.You hold a...

  • Retail Sales Manager

    4 weeks ago

    Oakville, Ontario, Canada A B Traders Ltd Full time

    A B Traders Ltd is seeking a skilled Retail Sales Manager to join our team. The ideal candidate will have a strong background in customer service and sales, with the ability to work in a fast-paced retail environment.Key Responsibilities:Provide exceptional customer service to ensure customer satisfaction and loyalty.Develop and maintain strong relationships...