Part Time

4 days ago

Toronto, Canada George Brown College Full time

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**Land Acknowledgement**

**_George Brown College is located on the traditional territory of the Mississaugas of the Credit First Nation and other Indigenous peoples who have lived here over time. We are grateful to share this land as treaty people who learn, work, and live in the community with each other._**

**_At George Brown College, we have established a reputation for equipping our students with the skills, industry experience and credentials to pursue the careers of their choice. As employees, we are committed to creating an enriching learning community for our students, delivering excellence in what we do, holding ourselves accountable for our work and demonstrating diversity and respect for one another._**

**What responsibilities will you have in this role?**
- Designs, develops, and coordinates the implementation of a range of innovative and responsive programs and services for international students in making academic, personal-social, and environmental adjustment to campus and local community.
- Ensures that programs are designed to balance the effective representation of international student interests, with the interests and policies of the College.
- Coordinates mentoring/volunteer program for international-to-international and/or domestic to international students and develops other innovative programs to link international to international and domestic students.
- In collaboration with the International Integration Officer, coordinates the logistics for International Smart Start Event, orientation, immigration workshops, and all international student event programming.
- As licensed Regulated International Student Immigration Advisor (RISIA) or Regulated Canadian Immigration Consultant (RCIC), the incumbent provides students with information on their study permits, work permits and temporary resident status.
- Provide one-on-one personal guidance, or group information sessions, for international students on immigration-related topics (i.e. study permit, re-entry requirements, co-op work permits and post-graduation work permit as they relate to Canadian Immigration laws).
- Maintain a through, up -to -date knowledge of immigration.
- Provides international students with accurate and timely assistance.
- Identifies issues which may require escalation to the appropriate staff member/department.
- Accurately refers students to internal and external services and supports and bridges gap for students accessing these services.
- Collaborates with the College’s Awards Team to process international student scholarships.
- Other duties as assigned.

**What qualifications do you need for this role?**
- Three year diploma or degree from a recognized post-secondary institution in Business or Office Administration, Event Management, Youth Worker, Education, and/or equivalent experience or educational background.
- Minimum two years office experience in providing high level customer service to a diverse clientele in a service/educational setting. Experience working with international students would be considered an important asset.
- Minimum two years’ experience developing student specific programming and coordinating all logístical aspects.
- Licensed Regulated Canadian Immigration Consultant (RCIC) or Registered International Student Immigration Advisor (RISIA) required.
- Proficiency in Banner is an asset.
- Superior customer service, communication, and presentation skills.
- Intermediate skill level on Microsoft Office; excellent knowledge of word processing, spreadsheets and relational databases.
- Fluent in written and oral English is required and proficiency in a second language of one of our major international student groups is considered an asset.
- Exceptional problem solving skills; ability to troubleshoot and resolve conflict exercising tact, discretion and sound judgment; ability to prioritize.
- Excellent organizational and time management skills; ability to cope under pressure associated with the management of numerous high volume tasks in a busy service environment; high level of accuracy and attention to detail.
- Ability to work independently and as a team member.
- Ability to work in an environment where diversity of people and situations are encountered.

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**Interview process may consist of a practical skills component.**

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**NOTES**:

- ** If employed currently or previously employed at GBC, please log into Cornerstone with your employee account.**:

- ** Please ensure your resume highlights all relevant education, training and experience that are applicable to the minimum qualifications for this role.**:

- ** The College requires proof of degrees, credentials or equivalencies from accredited regional or federal post-secondary institutions and/or their international equivalents. Credentials may require validation at the time of interviews.**:

- ** First consideration will be provided to regular part time (RPT) support staff in accordance with the part time Supp

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