In Room Dining

4 weeks ago

Winnipeg, Canada FAIRMONT Full time

**Company Description**
"Why work for Accor?"
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
Do what you love, care for the world, dare to challenge the status quo **#BELIMITLESS**

The primary responsibility of the IRD & Mini-Bar Service Attendant is to service our guest in a 5 star manner.

**What you will be doing**:

- Services our guests by delivering their order on time and in a professional manner
- Organizes and delivers VIP amenities on a daily basis, ensuring accuracy and timeliness.
- Being an ambassador of the Fairmont Winnipeg by providing an excellent first impression.
- Usage of guest names whenever possible
- Maintains a professional, pleasing attitude towards each of our guests and colleagues
- Addresses guest concerns and bringing them to the attention of the Manager on Duty
- Demonstrates the Fairmont’s Service Promise standards in all guest and colleague interactions
- Maintains cleanliness of work area
- Preparation of work areas for In Room Dining to standard.
- Clean up for In Room Dining including tray pick-ups and restocking. i.e. including all back areas on the guestroom floors
- Restock guest room Minibars in a timely and accurate manner
- Have full knowledge of all Minibar menu items
- Assist with maintaining par levels in the store room while rotating product to reduce waste
- Adheres to Health & Safety policy and ensuring safe work practices are followed at all times.
- Adheres to the hotel’s environmental policies and procedures.
- Adherers to all allergy policies
- Demonstrates Service Promise Standards and Values
- Other duties as assigned

**Qualifications**
- Previous Food & Beverage experience required-1-2 years minimum.
- Must be self-motivating, able to work effectively unsupervised, a team player and service oriented.
- Good comfort level with Micros POS system.
- Good physical ability & must be able to lift 25+ pounds at a time. Must be able to complete all physical aspects of the job without restriction.
- Must have excellent English verbal & written skills.
- “Serving it Safe” responsible liquor service certification required.
- Must be able to work a flexible schedule including weekends and/or holidays.

**Additional Information**
Located in the heart of vibrant downtown Winnipeg, Manitoba - at the historic corner of Portage and Main - Fairmont Winnipeg luxury hotel extends the naturally warm reception of the Prairies. Just step outside our Winnipeg hotel and the city is at your feet.

**Our commitment to Diversity & Inclusion**:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

**Visa Requirements**: To be eligible for employment with Fairmont Winnipeg, you must be in possession of a working visa for Canada. We do not provide offer letters to applicants seeking to get their work visas. Applicants must have their work visas in place prior to applying.

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