Dental Administrator
5 months ago
**HealthOne Medical & Wellness**, conveniently located a short distance from the North York Centre Subway Station, is currently seeking a full-time **Dental Administrator **to provide high-quality patient care to our growing community.
**Responsibilities**:
ADMINISTRATION
- Greeting clients in person or over the phone, and scheduling & confirming appointments to optimize staff schedules
- Updating patient information on internal database and handling all benefit related forms & submissions
- Assist with maintaining proper functioning order of office, including but not limited to organization and filling of medical reports, as well as ordering supplies and keeping track of inventory
TREATMENT COORDINATION
- Present treatment and financial payment plans given options presented by Dentist
- Educate patients while answering questions and addressing uncertainties regarding payment & treatment options
GENERAL
- Support team goals to achieve client acquisition and new patient enrollment targets
- Address and resolve client concerns promptly and courteously while modelling top service, empathy and car standards at all times
- Adhere to clinic policies and best practices to deliver outstanding service to all clients in an accurate and timely fashion
**Why work with HealthOne?**
- Opportunities for growth within an established and knowledgeable team
- Supportive & positive multidisciplinary environment (Dental Administrators, Treatment Coordinator, Dental Assistants, Dentists, and many more)
- Regular staff engagement events; themed days, monthly birthday lunch, team building experiences, wellness seminars (with snacks), off-site end of the year celebration, etc.
**Compensation**:
- Competitive hourly rate offered
- Continuing education and training opportunities
- **Team member discount program on all services & products offered at HealthOne (Dental, Optometry, Skin Care, Massage, Psychotherapy, etc.)**
**Requirements**:
- 3+ years of Dental Admin, Reception and/or Treatment Coordination experience in a similar environment
- Strong client service skills and an ability to manage competing priorities effectively while remaining efficient in your delivery
- Solid work ethic, motivated by goals and eager to wear multiple hats in order to grow with us
- Proficient in MS Office (MS Word, Excel, Outlook) and experience using a CRM
- Ability to work some weekends and evenings when required, based on business needs
**Nice to Have**:
- Knowledge of Tracker software system
- Post secondary education in a related field
- Passion for and an in-depth understanding of the value of holistic living and improving health & wellness
- Proven track record of achieving/surpassing goals
- Experience in sales or customer service industry an asset
**Company Profile | About HealthOne**
HealthOne is Toronto's full service health facility that has been proudly serving Toronto for the past 10+ years. With 2 different locations, we offer complete health care solutions for the whole family including family doctors, walk in clinic and family practice, dental care, mental health, optometry, physical rehabilitation, skin care, and much more. Our licensed professionals are dedicated to each patient and will provide comprehensive and quality medical services in a modern, clean and caring environment.
At HealthOne we truly believe in holistic health care and would like to offer our patients a wide variety of treatment options to maintain and increase their well-being. We are deeply committed to providing personalized health care services through an integrated approach to help patients achieve optimal health.
**Job Types**: Full-time, Permanent
Schedule:
- Monday to Friday
- Weekends as needed
Work Location: In person
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