Warehouse/service Manager
3 months ago
Position: Warehouse/Service Manager
Job Description: We are on the lookout for a highly organized, detail-oriented, and proactive individual to join our team as a Warehouse/Service Manager. If you’re someone who thrives in a dynamic environment and loves ensuring top-tier service delivery, this role might be the perfect fit for you
As our Warehouse/Service Manager, you’ll lead the charge in managing our Service Associate Team and Warehouse staff. You’ll ensure customer inquiries are addressed promptly, jobs and employees are scheduled with precision, and any hiccups are resolved with ease—all while keeping the gears of our operation running smoothly.
**Responsibilities**:
- Oversee and manage the Service and Warehouse teams.
- Assign jobs and tasks efficiently to maximize productivity.
- Supervise warehouse staff to guarantee timely completion of their tasks.
- Assist customers by providing accurate information on products, pricing, and availability via our CRM system. (No worries, we’ll provide the training)
- Keep customers updated on supply orders and job status with prompt, clear communication.
- Collaborate with the broader team to ensure a seamless, high-quality customer experience.
- Maintain a clean, organized, and safe work environment in compliance with OHS regulations.
- Stay on top of inventory and quality control for cleaning equipment and supplies.
- Ensure vehicle inspections are completed on schedule.
**Requirements**:
- Education: High school diploma or post-secondary certificate.
- Experience: Prior experience in customer service or management is preferred but not a dealbreaker.
- Skills:
◦ Proficient with computers, including Microsoft Office Suite and CRM systems (training provided).
◦ Strong attention to detail and excellent organizational skills.
What We Offer:
- A competitive wage.
- A positive, inclusive, and growth-oriented work environment.
- Opportunities for professional development.
**Job Types**: Permanent, Full-time
**Salary**: Open for discussion based on experience and qualifications
Perks and Benefits:
- On-site parking.
- Dental insurance (after 3-month probation period).
- Fun company events
Shift:
- Monday to Friday, 8 AM - 5 PM (Includes a 1-hour lunch break and a 15-minute break).
**Location**:
- Ability to commute/relocate to 70 Crane Lake Drive, Beechville, NS B3S 1B4.
License/Certification:
- Valid Driver’s License required.
**Job Types**: Full-time, Permanent
Pay: From $48,000.00 per year
Additional pay:
- Bonus pay
**Benefits**:
- Company events
- Dental care
- Extended health care
- On-site parking
Flexible language requirement:
- French not required
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
**Education**:
- Secondary School (preferred)
**Experience**:
- Management: 2 years (preferred)
Licence/Certification:
- Class 5 Licence (required)
Work Location: In person
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