Dental Office Manager

3 weeks ago


ChathamKent, Canada Downtown Dental Chatham Full time

Busy, well establish dental practice in the heart of Chatham. Our dentist-led, patient-focused philosophy empowers our teams to succeed. Providing world-class tools and support that allows our teams to deliver exceptional patient care and create a positive, collaborative culture at every practice in the network.

Our practice is searching for a detail-oriented, experienced **Dental** **Office Manager** to join our team on a Full-Time basis.

The Dental Office Manager will play a key role in executing the day to day administration, leadership and coordination of the dental office. The person we are looking for loves being behind the scenes to organize, implement systems and structure to ensure the practice runs efficiently.

**Here’s What You Get to Do**:

- Oversee scheduling patient appointments efficiently; optimize the time and schedules of the dental professional team by minimizing gaps between appointments
- Manage the daily team member schedule including verifying employee punch-ins, updating Team member schedules as needed, coordinating coverage for vacation time, reviewing timeliness of appointment completion, and completing weekly and monthly reporting to the Regional Manager
- Contribute to a warm and welcoming atmosphere for patients, families and employees that exceeds expectations and leaves a lasting impression
- Build patient/employee relationship through ongoing dialogue and resolving any escalated patient/employee issues promptly
- Responsible for the organization and co-ordination of office supplies, deliveries, petty cash, etc.
- Manage the day to day finances by reviewing and processing accounts payable and receivable, strong AR knowledge and experience a MUST
- Efficient at problem solving and critical thinking

**Here’s What You Will Bring**:

- 3+ years of experience as a Dental Office Manager
- TRACKER EXPERIENCE AN ASSET
- Highly proficient in MS Office (MS Excel and MS Outlook, in particular
- Experience in optimization of scheduling patient appointments
- Experience coordinating employee schedules and coordinating coverage as needed
- Demonstrated the ability to manage multiple priorities
- Experience maintaining a professional level of patient/employee privacy
- Highly proficient in conflict management

**Here’s What You Will Get**:

- Competitive salary and
- Work with a supportive, passionate team
- Career progression opportunities
- Training and Support

**Salary**: $27.00-$30.00 per hour

**Benefits**:

- Dental care

Schedule:

- 8 hour shift
- Monday to Friday
- Weekend availability

**Experience**:

- Dental software TRACKER (an asset)
- Dental Office Manager: 3 years (required)

**Salary**: $28.00-$30.00 per hour

**Benefits**:

- Dental care

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Chatham-Kent, ON N7M 1L5: reliably commute or plan to relocate before starting work (required)

Work Location: In person



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