Manager, Supportive Living

1 week ago

Oakville, Canada CWSDS Full time

**Supportive Living Manager**

Central West Specialized Developmental Services (CWSDS) is a leader in providing supportive living, community participation supports and specialized services, assessment and treatment to people who have developmental and intellectual disabilities, dual diagnosis, and/or challenging behaviors throughout the municipalities of Halton, Peel and Dufferin and the regions of Waterloo and Wellington.
As a specialist in the field of developmental and intellectual disabilities, CWSDS has experienced continued growth over the last five years.

We are looking to hire a Manager, Supportive Living on a full-time permanent basis (40 hours per week). In this position, you will co-ordinate and manage the provision of services to individuals receiving support from CWSDS utilizing both in-house and community-based resources. You will also build and maintain relationships with the employees, community members, people supported, and their families as a representative of CWSDS. This position will report to the Regional Manager, Supportive Living.

**RESPONSIBILITIES**:
Leadership:

- Providing guidance and coaching to staff to ensure the learning needs, behavioral support plans and individual support plans of the individuals supported are being implemented.
- Ensuring high quality of services are available on a continuous and consistent basis, with a focus on enhancing the quality of support and service in the people we support.
- Participating in the recruiting process, hiring and orienting qualified staff.
- Developing the competencies and ensuring ongoing training required by staff to deliver high quality services.
- Responding to and coordinating appropriate responses and follow-up to emergency situations such as medical emergencies, behavioral crisis, etc.
- Ensuring appropriate storage, handling and use of medications.
- Ensures that Individual Support Plans are developed, implemented and reviewed according to CWSDS established frequency.

Administration:

- Scheduling work vacation, lieu time and monitoring sick time and WSIB.
- Ensuring staffing levels are adequately maintained at all time and backfills open shifts/lines using the scheduling system.
- Completing all performance evaluations on an annual basis.
- Monitors monthly house budget to ensure that expenses are within funds allotted and monies are being appropriately spent.
- Reconciles all payroll entries and corrections to ensure that payroll is accurately uploaded on a bi-weekly basis.
- Completes incident reports and conducts investigations and regular inspections.
- Ensuring staff receives Health and Safety training and carries out work in compliance with OHSA.
- Ensuring that mandatory employee training is current
- Conducts emergency drills based on published schedule.

Representing and continuously improving CWSDS:

- Developing positive working relationship with family members, ensuring appropriate communications and timely based on the needs of the individual supported.
- Assumes the On-Call Manager position on a rotational basis.
- Ensuring the health and safety of individuals, staff and members of the public.
- Informing Admin On-Call and Regional Manager of any contentious issues, serious occurrences, fires, disasters, significant staff issues, etc.
- Gathers data, prepares and presents at CERC meetings.
- Provides input through active involvement in the Accreditation process and implements all Focus Accreditation action plans.
- Actively participates in CWSDS’s meetings.

**QUALIFICATIONS**:

- College Diploma or Bachelor’s degree in the Social Services or Psychology related field.
- 3 years of supervisory experience in a unionized environment supporting individuals with intellectual and developmental disabilities
- Experience working in specialized supports and/ or active treatment environments an asset.
- Current in First Aid, CPR, Safe Management and Pharmacology
- Strong communication, report writing and organizational skills
- Demonstrated managerial competencies.
- Able to work independently and as part of a team.
- Strong skills in interpersonal relationships and conflict resolution
- Computer proficiency in MS Office Products and experience with automated scheduling system and electronic client databases.
- Valid Ontario G Class Driver’s License and a vehicle for conducting visits and other related activities.
- Providing proof of vaccination for COVID-19 and maintaining vaccination status as necessary from time to time during employment. Should you be unable to vaccinate for a bona fide human rights related reason, CWSDS will investigate whether accommodation is possible without undue hardship.

**HOURS OF WORK**:8-hour rotational shifts, primarily Monday to Friday and rotating weekends. Availability for on-call.

**LOCATIONS**: Various in Halton Region

**Why Join CWSDS**
- Meaningful work, supporting people with complex needs
- One of Canada’s top pension plans with HOOPP
- Comprehensive benefits and

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