IT Support Analyst

3 weeks ago


Mississauga, Canada Hem Innovative Solutions Inc. Full time

**MUST HAVE A CAR**

Job Overview:
**Position Description**:

- Create, track and close tickets for end-users issues.
- Update end-users with the status of their ticket.
- Troubleshoot, diagnose and correct - PC hardware, software and peripherals problems
- AD and O365 troubleshooting
- Provide end-user documentation and maintain support related to solutions provided

**Key Competencies**:

- Strong troubleshooting skills, able to identify the scope of tasks and problems as they arise
- Excellent verbal and written communication skills
- Strong customer service orientation mindset
- Able to work effectively on team as well as independently

**Minimum Qualifications**:

- Post-secondary education in Computer Science, or related discipline
- Experience 4 years+
- Knowledge of the Desktop/Server operating systems (i.e. Windows Server 2012/2016, Windows 10, MAC OS)
- Experience with PCs, cabling, computer hardware and software troubleshooting
- Working Experience in AD, Endpoint Protections
- Working experience with TCP/IP and WAN/LAN technologies

Required experience:

- IT Support: 4+ years

**Salary**: $55,000.00-$65,000.00 per year

**Benefits**:

- Company car
- Dental care
- Extended health care
- RRSP match
- Vision care
- Work from home

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- Mississauga, ON L4W5B2: reliably commute or plan to relocate before starting work (preferred)



  • Mississauga, Canada Pronext IT Solutions Inc Full time

    Education: Bachelor's degree - Experience: 2 years to less than 3 years - or equivalent experience **Work setting**: - Consulting firm **Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response to...


  • Mississauga, Canada Synergy IT Solutions Inc. Full time

    Work Term: Permanent - Work Language: English - Hours: 30 to 35 hours per week - Education: College/CEGEP - Experience: 1 year to less than 2 years **Work setting**: - Relocation costs not covered by employer - Willing to relocate - Consulting firm - Server farm **Tasks**: - Communicate electronically and in person with computer users experiencing...


  • Mississauga, Canada Synergy IT Solutions Inc. Full time

    Durée de l'emploi: PermanentLangue de travail: AnglaisHeures de travail: 30 to 35 hours per weekEducation: Expérience: EducationCollege/CEGEPWork settingRelocation costs not covered by employerWilling to relocateConsulting firmServer farmTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents...


  • Mississauga, Canada Synergy IT Solutions Inc. Full time

    Work Term: PermanentWork Language: EnglishHours: 30 to 35 hours per weekEducation: College/CEGEPExperience: 1 year to less than 2 yearsWork settingRelocation costs not covered by employerWilling to relocateConsulting firmServer farmTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to...

  • Data Analyst

    7 days ago


    Mississauga, Canada IT Unlock Consulting Full time

    We are looking for **Data Analyst or Business Data Analyst **who have at-least 5 years of relevant experience working as DA. Data Analyst will work with a team of Product management, Business analysts, designers, and developers to generate data, identify gaps and translate them into innovative recommendations around customer-oriented solutions. The work...


  • Mississauga, Canada CB Canada Full time

    Production Support Analyst On behalf of our client in the Financial Services Sector, PROCOM is looking for a Production Support Analyst. Production Support Analyst – Job Description The Application Support Senior Analyst provides technical and business support for users of Applications This includes providing quick resolutions to app issues, driving...

  • IT Support Analyst

    1 month ago


    Mississauga, Canada Balanced Full time

    We are seeking a highly skilled IT Support Analyst to join our consulting team at BALANCED+ IT Consulting. The IT Support Analyst will be responsible for providing technical support to our clients, troubleshooting and resolving technical issues, and implementing solutions to improve the performance and reliability of IT systems. This individual will work...

  • IT Support Analyst

    1 month ago


    Mississauga, Canada Balanced Full time

    We are seeking a highly skilled IT Support Analyst to join our consulting team at BALANCED+ IT Consulting. The IT Support Analyst will be responsible for providing technical support to our clients, troubleshooting and resolving technical issues, and implementing solutions to improve the performance and reliability of IT systems. This individual will work...

  • IT Support Analyst

    1 month ago


    Mississauga, Canada Balanced Full time

    We are seeking a highly skilled IT Support Analyst to join our consulting team at BALANCED+ IT Consulting. The IT Support Analyst will be responsible for providing technical support to our clients, troubleshooting and resolving technical issues, and implementing solutions to improve the performance and reliability of IT systems. This individual will work...

  • Support Analyst

    4 weeks ago


    Mississauga, Canada Third Octet Full time

    Third Octet Inc. Support Analyst Mississauga, Ontario, Canada **Department**: Services **Reports To**:Services Manager **Role Summary** At Third Octet, Service Desk Analyst represents the technical front-line between us and our customers. Your focus will be on our Managed Services offering, including monitoring, continuity, and cloud service...


  • Mississauga, Canada Megamind IT Solutions Limited Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 1 year to less than 2 years **Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in...


  • Mississauga, Canada Dexian Full time

    Role: Application Support Analyst Locations: Mississauga, ON Duration: 12+ Months (Possible Extension) Responsibilities: 5-7 years of strong Application production support experience in the financial industry Experience using call/ticketing software. Experience with Linux and Unix Autosys will


  • Mississauga, Canada Sryas - an Orion Innovation Company Full time

    Role: Systems Support Analyst Location: Mississauga, ON. Details: Hybrid - Min. 3 days in office 1 year contract role The ideal candidate will: Standalone Kafka migration to GCP and AWS: • Prepare migration plan. • Lead and manage migration. • Provide end to end support to tenants in their migration


  • Mississauga, Canada Sryas - an Orion Innovation Company Full time

    Role: Systems Support Analyst Location: Mississauga, ON. Details: Hybrid - Min. 3 days in office 1 year contract role The ideal candidate will: Standalone Kafka migration to GCP and AWS: • Prepare migration plan. • Lead and manage migration. • Provide end to end support to tenants in their migration execution.


  • Mississauga, Canada Sryas - an Orion Innovation Company Full time

    Role: Systems Support Analyst Location: Mississauga, ON. Details: Hybrid - Min. 3 days in office 1 year contract role The ideal candidate will: Standalone Kafka migration to GCP and AWS: • Prepare migration plan. • Lead and manage migration. • Provide end to end support to tenants in their migration execution.


  • Mississauga, Canada Sryas - an Orion Innovation Company Full time

    Role:Systems Support AnalystLocation: Mississauga, ON.Details: Hybrid - Min. 3 days in office 1 year contract roleThe ideal candidate will: Standalone Kafka migration to GCP and AWS: • Prepare migration plan. • Lead and manage migration. • Provide end to end support to tenants in their migration execution.


  • Mississauga, Canada MeridianTech Consulting Inc Full time

    Meridian Tech Consulting Inc. Job Title: Application Support Analyst Job Location: Mississauga, ON, L5R 3E7 Wage: 29.00 hourly Hours: 30 to 40 hours per week Employment Terms: Permanent employment, Full time Job Start Date: Starts as soon as possible. Vacancy: 1 Job requirements: Languages: English Education: Secondary (high) school graduation certificate...


  • Mississauga, Canada Synergy IT Solutions Inc Full time

    Synergy IT Solutions looking for enthusiastic individuals to join its growing team, who has past experience of supporting Hybrid Infrastructures with minimum 5 years experience. - Knowledge and deep understanding of Active Directory, Windows Servers, Azure AD. - Familiar with core network and virtualization concepts. - Azure, AWS, Cloud technologies. -...


  • Mississauga, Canada GN IT & Management Solutions Inc. Full time

    Education: - Expérience: **Education**: - College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years **Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in...


  • Mississauga, Canada Apex Group Full time

    Application Support Analyst Location: Mississauga, ON, Canada Date Posted: Feb 27, 2023 **Description** - The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers. Apex has continually improved and evolved its product suite by surrounding these core administrative...