Room Attendant

3 weeks ago

London, Canada Stone Ridge Inn Full time

**Job description**:
Who we are:
Best Western Plus Stoneridge Inn & Conference Centre is an established, family-operated, full-service hotel and conference centre. We have been proudly serving guests, corporate and private clients for over 25 years. Our diverse team of hospitality professionals are dedicated, show attention to detail and have a passion for helping create memorable moments for guests and clients.

We offer a stable work environment with upward growth potential, work/life balance and learning opportunities.

What’s in it for you?

Training and development opportunities

Comprehensive group benefits program (medical, dental) for full-time employees

Hotel discounts

Staff dining discounts

Job Duties:

- Maintains the hotel rooms and building to ensure a safe and clean experience for hotel guests, associates and vendors.
- Sets up cleaning cart with supplies. Maintains carts and storerooms in a clean and orderly fashion to enhance efficiency and ease of cleaning rooms.
- Cleans and wipes windows, doors, walls, closets and fixtures in rooms, public areas and hallways.
- Washes shower walls and tub, cleans toilets and stall walls. Wipes exposed pipes, hand dryers, cleans mirrors, sinks and walls in order to have clean and sanitary guest and public restrooms. Inspects cleanliness of shower curtains and replaces as required. Replenishes soap in public bathrooms as required.
- Replaces towels, soaps and all room amenities and restocks literature that has been removed by previous guest, or is soiled or torn, to ensure adequate supply for arriving guests.
- Washes all hard floor areas (tile, etc.) by hand to remove dirt and soiled areas.
- Dusts and polishes all furniture, fixtures and wall hangings.
- Strips bed of all linens and remakes with fresh linens.
- Checks closet for cleanliness, wiping closet door, handle and overhead shelves and restocking the guest room supplies (e.g. hangers, extra blankets, extra pillows).
- Checks refrigerator, microwave and in-room safe for cleanliness and working order, wiping down doors, shelves etc. and ensure safe is not locked.
- Vacuums rooms, public areas and hallways,
- Inspects door and window locks to ensure they are in working order and immediately alerts management to an unsecured or unsafe situation for the safety of guests and employees.
- Checks lights, remotes, radio, phone, coffee maker, hairdryer to ensure all are in working order.
- Maintains a friendly, cheerful and courteous demeanor at all times.
- Performs other duties as assigned.
- Performs duties within industry accepted (average) time frames.
- Files lost and found items according to hotel procedures.

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