Clerk/unit Aide

2 months ago

Delta, Canada Fraser Health Full time

Salary range: The salary range for this position is CAD $25.54 - $27.22 / hour Why Fraser Health?:
Are you a Clerk/Unit Aide wondering what it’s like to work with a dedicated and experienced team of health care providers in Home Health with a supportive leadership team?

We are currently hiring **Casual Clerk/Unit Aides** to join our **Fraser Health Community South Fraser Team** located in **Delta**, B.C.**

A vibrant and rapidly growing suburban city where urban and rural landscapes blend together, Delta is made up of three distinct communities: Ladner, Tsawwassen and North Delta. With a rich farming and agricultural history, Delta bodes spectacular oceanfront beaches and magnificent views of Washington state’s Mount Baker.

**Come work with us**

Joining our team offers you opportunities to work in a rapidly growing organization with health professionals who are excellent in their respective fields. Fraser Health offers opportunities for career growth and advancement and competitive benefits.

Detailed Overview: Provides administrative and secretarial support to designated Home Health offices; performs duties such as providing reception services, typing material utilizing word processing software, setting-up and maintaining various filing systems and record archives, inputting data and processing mail, faxes and courier documents; maintains office supplies, arranges meetings, completes various forms and documents for review, as required; assists with client intake and booking client appointments, processes various invoices, maintains statistics; maintains a central medical supply room by processing supply orders, maintaining stock levels of medical supplies, instruments and equipment, cleaning and sterilizing medical equipment and instruments; cleaning and organizing medical supply areas. Responsibilities:

- Provides reception services for the designated office by operating a multi-line switchboard or phone, answering/directing incoming calls for staff, taking messages, answering routine inquiries and providing information of a general nature; receives visitors and refers to appropriate areas; assists with arranging and contacting other agencies to obtain client information, as required.
- Sets up and maintains a filing system for a variety of records such as client records, correspondence, reports, minutes, directories and personal information by creating and labelling files, developing forms, indexing materials and filing.
- Assists with client intake by scheduling and confirming client appointments, obtaining client information, completing required documentation, maintaining wait lists and sending information to relevant sources; inputs data and information into relevant computer system for the purpose of admitting and/or discharging clients; updates records on a regular basis, as required.
- Types correspondence, reports and documents from rough draft, general instruction and/or recording devices by utilizing various computer software; inputs client information, maintains registries, develops templates and types from handwritten draft or general instruction; prepares various informational/resource packages by designing, updating, photocopying and collating packages/brochures for distribution to the clients/families and others.
- Provides clerical support to home support providers by ensuring payment and client care for a designated area(s); enters data into a computerized system, sends service authorization forms and related forms to the home support provider to initiate service, change service and change client care level and/or client cost, where applicable; receives and reconciles data reports against client records, identifies any discrepancies and forwards information to the designated Home Health Professional for follow up.
- Processes incoming and outgoing mail, faxes, reports/records, internal and courier documents by receiving, recording, date stamping, sorting and distributing mail to appropriate personnel and preparing outgoing mail for pickup; signs for receipt of packages and shipments.
- Arranges meetings/special functions by booking meeting rooms, contacting appropriate personnel, sending invitations, typing and circulating notices and/or agendas from written drafts; records and distributes meeting minutes, as directed.
- Assists others with the use of office equipment such as photocopiers, shredders, fax machines and other office software; carries out minor maintenance such as loading paper, removing paper jams, cleaning glass and changing toner cartridges; refers further maintenance required to Manager or designate for approval.
- Maintains and compiles statistics, as required by utilizing office software to track items such as nursing assignments; prints statistical reports as required.
- Coordinates off-site storage of records and archives; maintains records of what is stored off-site; locates offsite file and processes documentation for retrieval; completes necessary paperwor

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