Group Tour Operator Consultant

1 month ago

Calgary, Canada Anderson Vacations Full time

**About the Job and Company**

Since 1993, **Anderson Vacations** has been crafting unforgettable travel experiences across Canada, the US, Australia, New Zealand, and the Pacific islands. Whether the clients seek independent adventures, small group getaways, or custom-designed tours, we offer a vast array of sample itineraries and the flexibility to tailor them to any traveller's preferences.

While travel industry experience, particularly handling Tours or Travel planning and operations, will be a definite asset, we are looking for a person with a demonstrated passion for travel. You will be working with people who have recently travelled across fantastic destinations where we operate in Canada, Australia and New Zealand.

**Group Tour Operations Consultants** are responsible for planning, budgeting, booking, and following through with the steps required to operate Group Travel packages successfully.

**About you**:

- You have a **strong understanding **of travel destinations in Canada.
- You have previous experience in the Travel Industry.
- You have experience in tour or event planning and delivery within the travel or other industries.
- You are a travel enthusiast.
- You exude boundless energy and a robust work ethic, thriving in fast-paced work environments.
- You can work under pressure and meet tight deadlines.
- You can work stress-free in a fast-paced environment with multi-tasking skills.
- You are enthusiastic and friendly, have a great attitude, and are willing to learn and grow in an excellent company.
- You possess strong organizational skills and great attention to detail. Multi-tasking and the ability to adjust tasks and schedules according to constantly changing demands and prioritize work accordingly is required. The ability to work in an environment where task completion and goal achievement are valued over rigid structures is necessary.
- You can work in friendly collaboration with management, work colleagues, and suppliers, and experience handling some or all of the tasks outlined in the job description above is mandatory.
- You know MS Word and Excel.
- You can manage different travel industry systems.
- You have complete fluency in the English language (both spoken and written).

**RESPONSIBILITIES**
- Write and revise tour itineraries.
- Oversee operations of group tours while meeting critical deadlines.
- Work with vendors and suppliers to maintain relationships, send booking requirements, negotiate rates when required, and maintain service standards.
- Ensure end-of-tour accounts are completed and reconciled.
- Receive, check, and approve Supplier accounts and Payments.
- Speak to potential clients, discuss available tour options for escorted tours, and be able to send a quote and make a booking.
- Managing your inventory across multiple platforms.
- Create and edit invoices using an in-house online system.
- Ensure websites are updated as needed with new tours, new rates, and updated inclusions.
- Ability to collaborate with multiple departments and contacts.
- Keep our internal travel systems up to date.
- In addition, the person will be responsible for routine and minor Office Administration tasks.

**REQUIREMENTS**
- Calgary-based person. The job is office-based mainly with an option on being hybrid after 3 months.
- Post-secondary education and /or **at least one year of experience** with Travel Sales, Tour Operations, **or have worked in a Travel Agency, Tour Operator or a related Travel Company.**:

- Demonstrating proficiency in English.
- Familiarity with database-driven booking, tracking, itinerary creation, and client record systems will be an asset.

**NICE TO HAVE**
- Previous Tour Operator or Travel Agency role experience.
- To have travelled or visited some places within Canada.

**REWARDS**
- Immediate access to paid vacation
- Comprehensive health benefits package
- Enjoy a paid day off on your birthday
- Attractive working hours
- Our office is conveniently situated in Calgary's downtown area, with ample public transportation options.
- Our workplace boasts a diverse, friendly atmosphere with a strong focus on achieving our goals. We prioritize company-wide events such as annual retreats, festive Christmas and Stampede celebrations, and regular "Lunch & Learn" sessions complete with pizza parties, just as much as we value excellence in our work.
- Unlock extensive opportunities for travel and professional development.

**Job Types**: Full-time, Permanent

Pay: From $36,000.00 per year

Additional pay:

- Bonus pay

**Benefits**:

- Casual dress
- Company events
- Dental care
- Employee assistance program
- Extended health care
- Flexible schedule
- Paid time off

Flexible language requirement:

- French not required

Schedule:

- Day shift
- Monday to Friday

Application question(s):

- Do you have Travel Canadian Destinations knowledge?

**Experience**:

- travel agency or tour operator: 1 year (required)

**Language**:

- read and write English with complete

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