Wire Payment Operator
2 weeks ago
BUSINESS UNIT GTCB - Payments
HOURS: 7:30 am - 7:30 pm (requires flexibility as shifts will vary)
Purpose and Scope:
Reporting to the Officer, Payment Services, this position is responsible for processing payments received manually and electronically into Funds Transfer Systems, as part of an essential business unit within Global Services.
What you will be responsible for:
- Monitor and process all activity in MTS, BESS, Rightfax, Holding File and IBS MT queues accurately, timely and by agent bank deadlines.- Ensures all assigned queues are cleared to meet established deadlines- Ensure full understanding and adherence to corporate risk policy and standard operating procedures- Make suggestions for workflow and process improvements to the benefit of State Street and our clients.- Identify and proactively escalate any potential trend of corrections in a timely manner.- Ensure errors are minimized; SSBT’s exposure to financial loss is minimized, and provide process improvement ideas.- Interact constructively with clients, peers and management, participating in staff meetings.- Report any suspicious transactions to Team Leaders or Senior Officers within Payment Services.- Support the effective functioning of the department and the transition of workflow between different Geographical locations
- Performs other duties as specified by Management.
**Requirements**:
- Strong analytical and problem solving skills-
- Effective verbal and written communication and time management skills- Deadline and detail oriented- Ability to work independently and assist manager with more complex duties or training as needed- Demonstrate the ability to problem solve- Be a strong team player- Embrace State Street’s “corporate values”
SKILLS & SPECIAL FACTORS:
- Attention to detail
- Personable, comfortable dealing with clients
- Takes initiative
About State Street
What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.
Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.
State Street is an equal opportunity and affirmative action employer.
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