SOC Tier 1

1 week ago

Regina, Canada Arctiq Inc Full time

**About Arctiq**:
Arctiq is a services-led firm providing expertise in the new world of IT transformation. We help clients build continuous improvement strategies using automation, orchestration, DevOps methodologies, security, cloud migration and optimization, and customized workflows. Arctiq helps development teams focus on development efforts and not infrastructure. Efficiencies are achieved through microservices and container-based solutions, self-service enablement, and repeatable deployment methodologies. Arctiq’s solutions help reduce risk and simplify tasks through standardized frameworks, workflow automation, and foundational IT practices.

**Job Summary**:
**SOC Tier 1 - Night Shift**

Arctiq, now part of DynTek and rSolutions, prominent providers of professional IT services, cybersecurity, and risk management solutions across North America, is in the midst of expanding. We are actively seeking **a SOC Tier 1 - Night Shift.** If you're an ambitious, sharp-minded professional eager to advance your career in a challenging role, this opportunity might be the perfect fit for you

The SOC Tier 1 - Night Shift is responsible for the successful delivery of complex technology-enabled projects and services to Mid-Market and Enterprise customers. The Networking Engineer will work with clients throughout the solution lifecycle to plan, design and deploy technology solutions that meet aggressive delivery schedules, complex technical specifications, and high-level requirements.

**As a Tier1 Security Operations Centre Analyst you will...**
- Respond to and handle cybersecurity attacks upon the for rSolutions clients.
- Analyze and respond to alerts, compromises, and breaches.
- Proactively develop defensive security measures and capabilities.
- Handle information security incidents and other adverse information security events.

**Major Duties and Responsibilities**
- Monitor and triage security events, incidents, and alerts in a 24/7/365 environment.
- Conduct initial triage and analysis of security events and incidents.
- Escalate complex incidents to Tier 2/3 analysts as needed.
- Respond to security incidents in accordance with established incident response procedures.
- Participate in incident response activities and provide status updates to stakeholders.
- Document and maintain an accurate record of all security incidents, events, and alerts.
- Maintain a high level of awareness of current and emerging security threats and trends.
- Collaborate with other teams and departments within the organization to resolve security incidents.
- Continuously improve processes and procedures for incident response and security event management.
- Provide excellent quality of Customer Service.
- Meet or exceed customer expectation.
- Understand the overall processes and procedures of the rSolutions SOC and the relevance of the procedures to the managed client.
- Work non-traditional hours in a 24 x 7 service environment.

**Experience**
- One or more years in an IT security role or IT support role with significant security responsibilities.
- Demonstrated expertise in one or more of the following domains Data Security, Digital Forensics, Incident Response and Analysis, IT Systems and Operations, Network Security, Systems and Applications Security or Vulnerability Management.
- Excellent oral and written communication skills.
- Individuals will be required to submit to a background examination.
- Demonstrated ability in effective communication and collaborating in a high-performance team environment.
- Demonstrated commitment to customer service.
- Experience functioning in diverse workgroups
- Experience working with a SIEM
- Industry certifications (e.g. CompTIA Security+, Certified Ethical Hacker, Certified Incident Handler) are a plus.

Arctiq is an equal opportunity employer. If you need any accommodations or adjustments throughout the interview process and beyond, please let us know. We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives to apply.
- We thank you for your interest in joining the Arctiq team While we welcome all applicants, only those who are selected for an interview will be contacted._

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