Customer Service Clerk

3 weeks ago

Fort Saskatchewan, Canada North Central Co-op Full time

**We are growing Do you want to be a part of an organization that is fully member-owned, sustainable and believes in initiatives that benefit the community? Do you thrive in a fast-paced environment?** North Central Co-op is located in Central Alberta - providing goods and services to our locations within Stony Plain, Edmonton, Fort Saskatchewan, Spruce Grove, St. Albert, Legal and Sherwood Park. We are proud of our 100,000+ member-owners, our 650+ staff members throughout our 20+ Gas Bars, 1 Home Centre, 4 Cardlock/Bulk Fuel Stations, 5 Food Stores, 5 Liquor and 1 Administration Office, as well as future growth.

**Who we are**:
**What you'll do**:

- Utilize product and service knowledge to support customers.
- Initiate positive interactions with customers to develop trust and loyalty with North Central Co-op.
- Complete price checks upon request in a professional manner.
- Stock, organize and complete merchandise displays according to store standards and policies.
- Assist with inventory verifications and assembly of products for display.
- Order special or out-of-stock merchandise requested by customers.
- Order using POS programs.
- Receive products and open freight as needed.
- Maintain a constant alert against unauthorized removal of merchandise.
- Contribute to a team environment by assisting in other areas as required.

**Why it matters**:
Unlike traditional businesses, we're owned by our members—the same people who use our products and services. When we are profitable, our member-owners and their communities benefit. This unique business model sets us apart and makes us truly different.

Working at Co-op gives you the opportunity to do work that truly matters. Our commitment to our members and the community means that we strive to make a positive impact every day. We believe that our success should be shared, and we work hard to create value for our communities.

**Who you are**:

- Previous work experience in a retail location would be an asset
- Service oriented
- Excellent interpersonal and communication skills with attention to detail
- Ability to lift up to 50 pounds on a consistent basis

Our Team Members receive competitive salaries, a comprehensive benefits package and an employer-contributed pension plan. We encourage our Team Members to take advantage of the learning opportunities provided, to grow and develop and to foster a culture of teamwork and innovation.

At Co-op, we embrace diversity and inclusion, and we’re working to create a workplace that is as diverse as the communities we serve. We support and provide an environment that allows all to bring their whole selves to work.

People & Culture
North Central Co-operative

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