Cross-cultural Health Brokers
3 weeks ago
**____________________________________________________**_
**Job Posting: Cross-Cultural Health Brokers**
- **Dari, Pashto, Farsi Speaking Community (Part-time)**
- **Latin American Spanish-Speaking Community (Part-time)**
- **Middle Eastern - Arabic Speaking Community (Part-time)**
Umbrella Multicultural Health Cooperative is a member-driven, not-for-profit community health Centre (CHC). Our members are people who face language and cultural barriers to accessing health care. Our mission is to provide practical access to affordable and holistic healthcare services that are appropriate in culture and language for those without access to health security.
We work with a Cross-Cultural Health Broker (CCHB) Model. CCHBs are multicultural, multilingual healthcare workers who facilitate communication between patients, service providers and health and social service systems.
**Summary of the Position**
The Cross-Cultural Health Broker (CCHB) is a unique role that serves a specialized population who experience language and cultural barriers. CCHBs are trusted members of client/patient communities who support the long-term relationship between patients, physicians, and other service providers while providing a cultural lens to ensure services are relevant and appropriate. The role works in all programs and services offered at Umbrella Co-op.
**Duties and Responsibilities**
- Using a cross-cultural communication framework, CCHB facilitates appointments between patients and health care providers in the clinical setting. They ensure the patient’s informed decision-making by conveying the information effectively between the patient and clinician.
- Manage patient care - support health system navigation and patients’ health needs through peer support or referrals, patient follow-up, etc.
- Address social determinants of health (SDH) in a primary health care context - refer and liaise patients to appropriate health and social services in a timely manner. Network and maintain positive relationships with health and social service agencies.
- Support Health Promotion activities - co-develop and facilitate workshop materials for workshops and peer-led groups, promote healthy living and disease prevention.
- Support patients accessing health care services through virtual technologies.
- Advocacy for patients and services providers.
- Strictly adhere to privacy and confidentiality guidelines.
- Develop trusting relationships with community members and stakeholder agencies.
- Share the vision and mission of Umbrella Co-op with patients and community members.
- Attend internal and external stakeholder meetings as necessary.
**Qualifications**
Required Skills and Education:
- Bachelor’s in Health Sciences or related field, 2 years of related experience, or an equivalent combination of education, training, and experience or other qualifications determined to be reasonable and relevant to the level of work
- Experience working as a CCHB, community health worker or related experience
- Fluency in English and the language of the community served: Arabic, Dari/ Pashto/ Farsi or Spanish
- Functional in MS Office, MacOS and other digital communication platforms
- Demonstrated understanding of similarities and differences between the Canadian health care system and the health care system of the community served: Afghanistan, Mexico, Central America and South America, or Syria/ Iraq
- Demonstrated understanding of cultural and traditional health practices and beliefs of the community served.
- Demonstrated understanding of social determinants of health for racialized ethnocultural communities
- Ability to identify and assess assets and needs of patients and community members
- Ability to create culturally and inter-culturally safe and inclusive spaces rooted in the migration experience.
- Demonstrated ability to advocate for patients' needs and resources internally and externally
- Demonstrated ability for relational practice, active listening, and building trust with all stakeholders
- Demonstrated ability to navigate and support difficult conversations, tension, or conflicting perspectives
- Demonstrated ability to manage risk and maintain confidentiality
- Ability to take initiative, and solve complex problems working independently and in a team environment
- Ability for time management, prioritization, and organization
**Preferred Skills**:
- Experience working in culturally diverse community-based setting
- Working with diverse, immigrant, and refugee communities
**Working Conditions**
As a community service organization, the work at Umbrella Co-op is demanding and rewarding. The CCHB works as part of an interdisciplinary and collaborative team. They have high responsibility for meeting patient needs and are often placed in conflict situations arising from differences in healthcare systems, expectations from the Canadian healthcare system and cultural dissonance. They are responsible for the accuracy of the informatio
-
Medical Office Assistant
2 days ago
New Westminster, Canada Umbrella Multicultural Health Cooperative Full time**____________________________________________________**_ **Job Posting: Medical Office Assistant (MOA)** Umbrella Multicultural Health Cooperative is a member-driven, not-for-profit, community health Centre (CHC). Our members are people who face language and cultural barriers accessing health care. Our mission is to provide practical access to affordable...
-
Human Resources Project Coordinator
1 month ago
New Westminster, Canada Umbrella Multicultural Health Cooperative Full timeUmbrella Multicultural Health Cooperative is a member-driven, not-for-profit, community health Centre (CHC). Our members are people who experience language and cultural barriers to accessing health care. Our mission is to provide practical access to affordable and holistic healthcare services that are appropriate in culture and language for those without...
-
Lpn, Indigenous Health Liaison
1 week ago
New Westminster, Canada Fraser Health Full timeSalary range: The salary range for this position is CAD $31.89 - $39.20 / hour Why Fraser Health?: Do you have a real passion for serving others? Are you a registered Licensed Practical Nurse looking to work with a dynamic team? If you answered “yes”, then we want you to keep reading! We are currently looking for a **Licensed Practical Nurse** in our...
-
Health Unit Aide
4 weeks ago
New Westminster, Canada Fraser Health Full timeSalary range: The salary range for this position is CAD $25.54 - $27.22 / hour Why Fraser Health?: Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka’pamux Nations,and is home to six Métis Chartered...
-
Health Unit Aide
1 month ago
New Westminster, Canada Fraser Health Full timeWhy Fraser Health?: Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka’pamux Nations, and is home to six Métis Chartered Communities. Our team of 43,000 staff, medical staff and volunteers is...
-
Health Records Administrator
2 weeks ago
New Westminster, Canada Fraser Health Full timeSalary range: The salary range for this position is CAD $35.27 - $44.05 / hour Why Fraser Health?: Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka’pamux Nations, and is home to six Métis Chartered...
-
Health Unit Aide
1 month ago
New Westminster, Canada Fraser Health Full timeWhy Fraser Health?: Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka’pamux Nations, and is home to six Métis Chartered Communities. Our team of 43,000 staff, medical staff and volunteers is...
-
Health Records Administrator
4 weeks ago
New Westminster, Canada Fraser Health Full timeWhy Fraser Health?: Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka’pamux Nations, and is home to six Métis Chartered Communities. Our team of 43,000 staff, medical staff and volunteers is...
-
Casual on call Crossing Guard
1 month ago
New Westminster, Canada ApplytoEducation Full timeNew Westminster Schools Job OpportunityCasual/On-call Crossing GuardJob Function: Ensures students safety to and from school at specified public crosswalks Reports injuries and behavioural problems to the Principal or designate Other related duties as required Qualifications: Grade 12 graduation preferred Ability to establish and maintain good working...
-
People and Culture Advisor
1 week ago
New Westminster, Canada Lookout Housing and Health Society Full time**Job Posting #E035-87** **People and Culture Advisor - Full Time, Temporary (until incumbent returns), New Westminster** **Salary: $24.41 per hour** **Position Summary** **Qualifications**: - Post-secondary education in Human Resources (Degree, Diploma) - CPHR certification or working towards - Three plus (3+) years or more HR (People & Culture)...
-
Health Records Administrator
1 week ago
New Westminster, British Columbia, Canada Fraser Health Authority Full timeSalary range The salary range for this job is CAD $44.05 per hour. Why Join Fraser Health? Fraser Health oversees the delivery of health services from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka'pamux Nations. Our dedicated team of 43,000 staff, medical professionals, and volunteers is committed to delivering...
-
Health Care Assistant, Acute
1 day ago
New Westminster, Canada Fraser Health Full timeWhy Fraser Health?: Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka’pamux Nations, and is home to six Métis Chartered Communities. Our team of nearly 45,000 staff, medical staff and volunteers is...
-
Health Care Assistant, Acute
1 day ago
New Westminster, Canada Fraser Health Full timeSalary range: The salary range for this position is CAD $28.74 - $28.74 / hour Why Fraser Health?: Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka’pamux Nations, and is home to six Métis Chartered...
-
Community Health Nurse
5 days ago
New Westminster, British Columbia, Canada Fraser Health Authority Full timeSalary rangeThe salary range for this position is CAD $ $59.52 / hour Why Fraser Health?Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka'pamux Nations,and is home to six Métis Chartered Communities....
-
Community Health Nurse
5 days ago
New Westminster, British Columbia, Canada Fraser Health Authority Full timeSalary rangeThe salary range for this position is CAD $ $59.52 / hour Why Fraser Health?Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka'pamux Nations,and is home to six Métis Chartered Communities....
-
Community Health Nurse
5 days ago
New Westminster, British Columbia, Canada Fraser Health Authority Full timeSalary rangeThe salary range for this position is CAD $ $59.52 / hour Why Fraser Health?Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka'pamux Nations,and is home to six Métis Chartered Communities....
-
Community Health Nurse
5 days ago
New Westminster, British Columbia, Canada Fraser Health Authority Full timeSalary rangeThe salary range for this position is CAD $ $44.96 / hour Why Fraser Health?Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka'pamux Nations, and is home to six Métis Chartered Communities....
-
Community Health Nurse
5 days ago
New Westminster, British Columbia, Canada Fraser Health Authority Full timeSalary rangeThe salary range for this position is CAD $ $44.96 / hour Why Fraser Health?Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka'pamux Nations,and is home to six Métis Chartered Communities....
-
Health Unit Aide
2 weeks ago
New Westminster, Canada Fraser Health Authority Part timeSalary rangeThe salary range for this position is CAD $25.54 - $27.22 / hour Why Fraser Health?Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka’pamux Nations,and is home to six Métis Chartered...
-
Health Care Assistant, Acute
6 days ago
New Westminster, Canada Fraser Health Full timeSalary rangeThe salary range for this position is CAD $29.83 - $29.83 / hour Why Fraser Health?Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka’pamux Nations, and is home to six Métis Chartered...