Operations Lead

4 weeks ago

Kelowna, Canada Ply Gem Canada Full time

**Who We Are**

One Company. Hundreds of Products. Endless Possibilities. Ply Gem is North America's leading manufacturer of exterior building materials, including windows, siding, stone, and 40 other categories. At Ply Gem, we provide the nation's residential builders, remodelers, and architects with access to a comprehensive range of building products. From new construction to repair, remodel and replacement, our full line of building products provide quality and value for all types of projects.

Ply Gem Canada is a growing company in the building products industry backed by Cornerstone Building Brands, providing us with stability and strength in the North American market. Cornerstone Building Brands is the largest manufacturer of vinyl windows in North America with brands you’ve come to know and trust. We have endless building product options from standard to specialty to customized to whatever you’re looking for. But it’s our service capabilities that sets us apart.

Our building solutions are the cornerstone of the communities we serve. We believe every building we create, and every part of that building, positively contributes to communities where people live, work and play.

**Why Join Our Team**

Our employees are empowered to make a meaningful impact on our success while pursuing a wide range of opportunities to meet your personal aspirations for development and advancement within a stable, growing Canadian industry leader.

**What You Can Expect from our Company**
- You will be Part of a Winning Team
- You Can Capitalize on Your Opportunities and Make an Impact
- You Will Be Well Rewarded for Your Contributions to our Success
- You’ll work for a growing company with an excellent reputation in our sector for providing great products and customer service
- Competitive and tangible rewards that provide fair compensation relative to expectations and effort including base earnings, benefits for you and your family, and contributions toward your retirement savings
- Competitive vacation time and flexibility in work schedules and location consistent with your role
- Resources and support to help you manage your personal wellness

**What the Company Expects of our Team**
- Bring yourself fully to work each day
- Playing your role on the team so together we Win as One
- Welcoming and Driving Change to support our continued evolution
- Help drive the success of our Canadian Business through living our universal core values
- Making an Impact to ensure our continued success

***: To be responsible for daily operations of Ply Gem Kelowna Branch, as well as achievement for all goals / targets / expenses approved under the branches budget. This individual must be knowledgeable of all Ply Gem Canada procedures, as well as all Sales processes. This individual must have extensive product knowledge as well as an understanding of all sales-related issues pertaining to his / her marketplace. This individual must be able to operate independently as well as a part of a cohesive team. This person has exceptional communications skills coupled with the ability to see projects through to completion and or to achieved desired results.

**MINIMUM REQUIREMENTS**:

- Bachelor’s degree or equivalent - preferably in Business Management
- Proficient in Microsoft Windows as well as Word, Excel and Power Point
- 2-5 years of previous management or supervisory experience - preferably in the construction industry
- Proven leadership skills
- Effective written and verbal communication skills

**GENERAL RESPONSIBILITIES**:

- Oversee branch operations for profitability
- Monitor misc. categories such as RGA’s, Credits, DSO’s, Change Orders etc., and address root cause issues with corrective actions as necessary
- Develop and maintain positive relationships with Ply Gem Canada customer base
- Knowledge and communication of Ply Gem Canada policies and procedures
- Approve all expenses and credits relating to the branch
- Prepare branch budgets (expenses) and manage these accordingly
- Effectively communicate corporate goals and objectives to staff
- Conduct branch meetings as required
- Ensure Ply Gem Canada branch facilities and equipment are kept in a clean and safe condition
- Monitor pricing and discounts to maximize opportunities
- Complete knowledge of all Ply Gem Canada products and their functions
- Foster a proactive and positive working environment to enhance Ply Gem Canada, Kelowna Branch operations
- Work with senior management and other departments towards the development of products and processes that will maximize future opportunities for the company as a whole.
- Maintain a strong professional working relationship with the Branch Service / Shipping supervisor and associated staff
- Occasional travel within Canada may be required

**AUTHORITY**:
v Has the authority to sign and approve employee expense statements, branch-specific invoices, RGA’s, Credits, advertising agreements, no-charge orders, low-discoun

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