Courier Team Lead

3 months ago

Rimouski, Canada Fedex Canada Full time

Il s'agit d'un poste avec processus d'entrevue.

Aider la direction à superviser les activités quotidiennes de tri, de livraison/ramassage et les opérations de localisation/d'alimentation à distance (le cas échéant). Diriger le secteur comme prévu en garantissant les meilleures pratiques et des opérations efficaces et montrer la voie aux employés horaires en devenant un mentor et en démontrant un comportement modèle, notamment une communication solide, la résolution de conflits et une capacité de leadership (grâce aux méthodes des meilleures pratiques)This is an interview position.

To assist management in overseeing daily sort, delivery / pickup activities and remote domicile location/feeder Ops (where applicable). Leads the sector as assigned ensuring best practices and effective operations and models the way for hourly employees by becoming a mentor and demonstrating role model behaviour including strong communication, conflict resolution and leadership ability (through Best Practices methods)

**CONNAISSANCES, COMPÉTENCES ET APTITUDES REQUISES**:
**Exigences éducatives**:

- **Diplôme d'études secondaires/équivalent**:
**Exigences d'expérience connexes**:

- **Nombre minimum d'années requis pour accéder à cet emploi 2 ans d'expérience actuelle en messagerie**:
**Autres exigences spécifiques en matière d'expérience obligatoire - (Souhaité)**:

- **Flux de développement personnel d'Excel**:

- **Exigences de compétences techniques**:
**Solide connaissance des éléments suivants**:

- **Doit posséder un permis de conduire valide et avoir un bon dossier de conduite.**:

- **Capacité à réussir toutes les formations de base et périodiques (y compris la certification de spécialiste DG). Doit maintenir l'accréditation grâce à une formation périodique annuelle avant l'expiration.**:

- **Rester à jour avec la formation en BP et les mises à jour en conduite défensive.**:

- **Bonne compréhension des produits FedEx, des caractéristiques du service et des opérations générales.**:

- **Capacité de soulever 70 lb et de manœuvrer tout colis pesant jusqu'à 150 lb avec l'équipement approprié.**:

- **Une certaine connaissance des opérations de Federal Express et de la réglementation douanière canadienne est un atout.**:

- **Solides compétences en communication et en relations interpersonnelles avec la capacité de motiver, d'encadrer et de former les employés sur le terrain.**:

- **Capacité à établir des priorités et à déléguer dans des délais serrés.**:
**Exigences en matière de compétences interpersonnelles**:

- ** Excellentes compétences démontrées en matière de relations interpersonnelles, de relations avec la clientèle et de communication.**:

- **Bonnes capacités d'analyse, de résolution de problèmes, de priorisation et d'organisation**:

- ** Joueur d'équipe**:
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

Educational Requirements

High school diploma/equivalent

Related Experience Requirements

Minimum number of years required for entry to this job

2 years current courier experience

Other specific mandatory experience requirements - (preferred)

Personal Development Stream of Excel

Technical Skill Requirements

Solid knowledge of the following:
Must possess a valid drivers licence and have a good driving record.

Ability to successfully complete all basic and recurrency training (including DG specialist certification). Must maintain accreditation through yearly recurrency training prior to expiration.

Remains current with training in BP and defensive driver / process updates.

Good understanding of FedEx products, features of service, general operations.

Ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment.

Some knowledge of Federal Express operations and Canadian Customs regulations an asset.

Solid communications/ interpersonal skills with the ability to motivate/ coach and train employees on the job.

Ability to prioritize and delegate in a time-sensitive manner.

Interpersonal Skill Requirements

Demonstrated excellent interpersonal, customer relations and communication skills.

Good analytical, problem solving, prioritization and organization skills

Team player

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

Exigences scolaires

Postsecondaire:
Diplôme d’études secondaires ou l’équivalent

Expérience

Nombre d’années minimum pour occuper ce poste

Deux ans d’expérience comme messager.

Autres exigences d’expérience obligatoires particulières

Excel Préféré.

Exigences techniques

Solide connaissance de ce qui suit:
Permis de conduire en règle et bon dossier de conduite.

Réussir la formation de base et la formation périodique (y compris l’obtention et le maintien d’un certificat de marchandises dangereuses). Conserver son accréditation par des formations périodiques avant la date d’expiration.

Rester à jour dans sa formation en matière de meilleu

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