Quality Assurance Technician
3 weeks ago
Overview:
The
**QA Technician **position contributes to the success of WWS Vehicle Services Canada by providing Quality support to WWS management and our customers, ensuring customer Quality requirements are met. The QA Technician performs Quality Audits and reports results to ensure procedures and practices are followed in all facets of the operation. Quality Assurance monitors the condition of inbound and outbound customer vehicles and communicates information to customers and business partners.
**Job Description**:
**Responsibilities**
- Conduct internal audits for compliance to ISO 9001 Quality Management System standards and AAR Standards and Recommended Practices.
- Document and report any exceptions or damage to the customer's product from external and internal sources.
- Initiate corrective actions and assist in root cause investigations.
- Respond to a variety of customer requests and special instructions in a timely and efficient manner
- Collect data to use as KPI for Quality and record and report monthly to WWS management
- Document and Record Control: saving, tracking, and ensuring the integrity of the company's documentation, for easy retrieval and storage of records
- Review and accept or deny customer vehicle transportation claims and process accepted transportation claims
- Test torque tools and maintain calibration records.
Job Requirements:
**Qualifications & Competencies**
- Three years of Quality Assurance working experience.
- Experience in dealing with both internal and external customers.
- Strong communication skills (both verbal and written) and interpersonal skills
- Excellent organizational skills and ability to manage time effectively
- Must be detail-oriented, accurate, and reliable.
- Proficient in MS Office (Excel and Word)
Pay Type : Salary
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