Usher and Bartender
2 months ago
**USHER & BARTENDER**
Neptune Theatre is located on sacred land that has been the site of human activity since time immemorial. We are in Mi’kma’ki, the ancestral and unceded territory of the Mi’kmaq, and we acknowledge them as the past, present, and future caretakers of this land. As artists, we are grateful to work and build community here. As stewards of culture, we are in the process of learning more about how our company can improve our relations with Indigenous People and uphold the values of collaboration and inclusivity in all that we do.
Neptune Theatre is Atlantic Canada’s premier destination for live, professional theatre. Our roots are deep in this region. Proudly producing theatre in Halifax for 62 seasons, our values are grounded in the belief that the power of live theatre can transform and connect. With a mindful and inclusive approach, we are committed to bringing stories that represent the history and diversity of our region and its people to life on our stages.
**DUTIES AND RESPONSIBILITIES**
- Prepare front of house areas before patrons arrive by receiving and organizing inventory,
stocking bars, performing minor cleaning tasks, and completing other duties as directed by
the Front of House Manager.
- Greet patrons warmly and use scanners to validate tickets. Help patrons find their seats,
ensuring smooth seating transitions.
- Provide information and assistance to patrons as needed.
- Address patron complaints professionally and keep the Front of House Manager informed of any issues.
- Support emergency evacuations if necessary, prioritizing patron safety.
- Assist with post-performance clean-up, inventory counts, and other event-related duties.
- As a bartender, responsibly prepare, sell, and serve alcoholic and non-alcoholic drinks, as
well as snacks.
- Perform any other duties assigned by the Guest Services Manager or Duty Front of House
Manager.
**REQUIREMENTS**
- A positive attitude and ability to work as part of a team
- Problem-solving and quickly adapting to various situations
- Strong communication skills when speaking with both patrons and co-workers
- Previous experience in customer service and concession skills is an asset
- Previous experience as a bartender is an asset
**JOB DETAILS**
Part-time casual contracts are available for Neptune Theatre’s 2024/2025 season, effective to September 1st, 2025. Work hours will vary based on Neptune Theatre’s performance and events schedule, with a focus on evening and weekend shifts.
**PAY**
This position offers an hourly rate of $15.20, paid biweekly.
**TO APPLY**
**Statement of Intention**
Neptune Theatre seeks to promote equity, inclusion, and access by amplifying voices and stories that have been historically marginalized or underrepresented, and we factor this into every decision we make. We encourage submissions from individuals of all genders, ethnicities, abilities, and identities, and will give scheduling priority to those who self-identify as IBPOC, LGBTQ2S+, d/Deaf, living with disabilities, and/or facing other systemic challenges in our industry. Applicants should be aware that Neptune does not tolerate any form of harassment or discrimination of its employees, patrons, partners and volunteers, or any persons visiting or spending time on its premises. We are committed to accommodating applicants with disabilities at any stage of the hiring process.
**Anti-Harassment Policy**
Neptune is committed to maintaining a positive, harassment-free culture. We do not tolerate any form of harassment of our employees, clients, volunteers, or any persons visiting or spending time on our premises or online spaces. Please note that violation of this policy could result in revoked access. Neptune Theatre takes part in the Not in Our Space initiative, a national anti-harassment and respectful workplace collaboration campaign between Equity and the Professional Association of Canadian Theatres (PACT), which seeks to ensure healthy and productive working conditions for all professionals working in live performance across the country.
**Job Types**: Part-time, Fixed term contract, Seasonal
Contract length: 10 months
Pay: $15.20 per hour
Expected hours: 1 - 20 per week
**Benefits**:
- Flexible schedule
Flexible language requirement:
- French not required
Schedule:
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Weekends as needed
Work Location: In person
Application deadline: 2024-10-27
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