General Supervisor Waste Diversion Ops

2 weeks ago

Toronto, Canada City of Toronto Full time

**Job ID**: 40885

**Job Category**: Operations & Maintenance

**Division & Section**: Solid Waste Management Services, SWM Transfer Stations & Landfill Operators

**Work Location**: 120 Disco Rd, Toronto, M9W 1M4

**Job Type & Duration**: Permanent, Full-Time

**Salary**: $101,900 - $131,222, TM0149, wage grade 7.0

**Shift Information**: 35 hours per week

**Affiliation**: Non-Union

**Number of Positions Open**: 1

**Posting Period**: 14-NOV-2023 to 28-NOV-2023

**Overview**:
The General Supervisor Waste Diversion Operations manages the City’s Household Hazardous Waste (HHW) Program including managing staff and contracts for the City’s household hazardous waste depots distributed across the city. The General Supervisor reports directly to the Manager, Transfer Station Logistics.

**Major Responsibilities**:

- Implements detailed plans and recommends policies/procedures regarding program specific requirements.
- Supervises, motivates and trains assigned staff, ensuring effective teamwork, high standards of work quality and organizational performance, continuous learning and encourages innovation in others.
- Supervises the day-to-day operation of all assigned staff including the scheduling, assigning, and reviewing of work. Authorizes and coordinates vacation and overtime requests. Monitors and evaluates staff performance, approves salary increments, hears grievances, and recommends disciplinary action when necessary.
- Ensures staffing requirements meet Division objectives, recommends hiring, layoffs and arranges for replacement staff due to selection process. Oversees the hiring process of new staff including developing assessment criteria and process.
- Provides technical/functional instructions on HHW Depots operating procedures.
- Develops and assists in the development of appropriate health and safety policies, ensuring a safe work environment, and reviews and investigations all accidents involving staff or equipment; ensuring corrective actions/procedures are implemented.
- Liaises with internal Health & Safety and Disability Management consultants to manage workplace injuries, costs, and effective return to work programs.
- Works with Corporate Labour Relations staff on grievances, mediation and/or arbitration cases and recommends course of action and/or negotiates settlements.
- Manages operations in accordance with Divisional policies/procedures Plans and schedules operations throughout the City of Toronto.
- Develops and assists the manager in effective planning, implementation, delivery of services, and long-range plans.
- Develops/implements and assesses new procedures/programs to increase staff effectiveness, e.g., equipment and products.
- Participates in management change initiatives and the creation of a workplace that supports and is conducive to a high level of performance.
- Develops and recommends strategies to ensure coordination of services with other sections and divisions that have common service function, to provide for public safety.
- Ensures efficiency in aspects of operations, including utilizing new and existing computerized systems and analyzing data from productivity model.
- Responds to various situations and ensures appropriate action is taken to contain and minimize environmental impact by following Ministry of the Environment Conservation and Parks (MECP) directions and established procedures.
- Maintains knowledge of City Bylaws, and other regulatory requirements including but not limited to (MECP, MOL, EPA, etc.).
- Ensures work is carried out in accordance with regulations, legislation and guidelines of the City, Ministry of Labour (MOL), Training and Skills Development (MLTSD), and the Ministry of the Environment, Conservation and Parks (MECP).
- Ensures units annual budget is developed, monitored, and controlled and makes recommendations for equipment, staff and contractor needs.
- Communicates to manager any potential situations of media attention; makes recommendation on course of action.
- Responds to internal/external inquiries/complaints from senior staff, project stakeholders, union staff and the public and takes appropriate action to resolve, ensuring service levels met, and implements actions to correct performance, as required.
- Ensures Units continued representation at stakeholder meetings related to Ontario’s Producer Responsibility Organizations (PRO)s, under the Extended Producer Responsibility (EPR) framework, overseen by Resource Productivity and Recovery Authority (RPRA).
- Liaises with other sections and divisions in the delivery of projects.
- Supervises hazardous/liquid waste disposal/recycling contractors performing work at City facilities ensuring regulatory and Service requirements/standards are achieved and that contractors are meeting terms and conditions of contracts.
- Ensures contracts are in place to manage all HHW materials either through procurement or direct negotiations and assists with the development of specifications for

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