Claims Advisor, Commercial Insurance

4 weeks ago

Victoria, Canada Acera Insurance Services Ltd. Full time

We put our people first. As an employer of choice, Acera Insurance, formerly Megson FitzPatrick Insurance, offers an outstanding workplace and employee culture that creates valuable opportunities for all employees._
- Our people are:_
- _ Encouraged to challenge the status quo and never stop learning in their commitment to excellence._
- _ Empowered with a sense of accountability and autonomy to take ownership of their work._
- _ Treated with respect and act with integrity by putting clients, colleagues, and community first._
- _ Recognized for their achievements and celebrate festivities, big and small, to make work fun._
- We also proudly offer most employees the opportunity to become owners. With over 650 employee owners, Acera Insurance is the only Canadian brokerage that is widely owned by its employees. Our employee owners have a vested interest and get to share in Acera Insurance’s success — which they make possible._
- Join our award-winning network of over 1,200 professionals across Canada and change the way people feel about insurance._

**CLAIMS ADVISOR**

**MAIN RESPONSIBILITIES**:

- Taking new claims, reporting them to Insurer’s and monitoring their progress
- Act as a claim’s advocate for Acera’s clients
- Act as a claims examiner for Lloyds of London contracts
- Entering claims payment information into monthly spreadsheets (bordereaux’s)
- Ordering and dispensing claims cheques to vendors
- Entering claims data into our Broker Management System
- Review and report on claims data
- Have ongoing communication between the client, the _Director, Third Party Administration & Claims _and the Insurers
- Interpret and advise on policy coverage and wordings
- Foster strong relationships with insurance companies, independent adjusters, legal counsel, and restoration companies
- Perform after-loss underwriting of files by identifying underwriting issues and reporting them to the team members
- Attend mediation and small claims court when necessary

**LOCATIONS AND STATUS**:

- Victoria, BC
- Full-time, permanent (35hr/week)
- Salary Range: $65K - $75K

**QUALIFICATIONS**:

- Holds a Level 2 general insurance license
- CIP Designation or working towards completion
- Minimum 1 years in claims related field experience considered an asset
- Legal or Underwriting background considered an asset

**VALUES & COMPETENCIES**:

- Strong advocacy skills
- Strong ability to negotiate
- Strong problem-solving skills
- Sound decision making and critical thinking
- Committed to excellence in customer service
- Empathy & Compassion
- Levelheaded thinker
- Works well under pressure
- Excellent time management skills
- Strong technical insurance skills
- A positive attitude
- Active listener
- High degree of professionalism and integrity
- Works well within a team and independently
- Excellent verbal and written communication skills
- Strong organizational skills
- Attention to detail
- Flexible
- Team player
- Acera Insurance is one of the largest independent, employee-controlled brokerages in Canada. With over 60 locations across British Columbia, Alberta, Ontario, Nova Scotia, and the Yukon, and $1.3 billion in gross written premium, our team provides individuals, families and businesses unbiased insurance and risk management solutions that have a distinct Canadian perspective. Our collaborative work structure combines our people’s strength and expertise to offer greater value, knowledge, and resources to our personal and commercial clients nationwide, including comprehensive group benefits._
- Acera Insurance is an equal opportunity employer and is committed to all forms of diversity in the workplace. All qualified individuals are encouraged to apply._

  • Insurance Advisor

    6 months ago

    Victoria, Canada Seafirst Insurance Full time

    Searching for a new Insurance opportunity? Look no further! SeaFirst Insurance Brokers are insurance specialists. Our rapidly growing company has been providing our clients with the finest in general insurance services for over 40 years and are proud to be the largest general insurance brokers on the Saanich Peninsula, with offices in Brentwood Bay,...

  • Commercial Insurance Advisor, Small Business

    5 months ago

    Victoria, Canada Acera Insurance Services Ltd. Full time

    We put our people first. As an employer of choice, Acera Insurance, formerly Megson FitzPatrick Insurance, offers an outstanding workplace and employee culture that creates valuable opportunities for all employees._ - Our people are:_ - _ Encouraged to challenge the status quo and never stop learning in their commitment to excellence._ - _ Empowered with a...

  • Client Advisor, Commercial Auto Insurance

    6 months ago

    Victoria, Canada Megson FitzPatrick Insurance Full time

    We put our people first. As an employer of choice, Acera Insurance, formerly Megson FitzPatrick Insurance, offers an outstanding workplace and employee culture that creates valuable opportunities for all employees._ - Our people are:_ - _Encouraged to challenge the status quo and never stop learning in their commitment to excellence._ - _Empowered with a...

  • Client Advisor, Commercial Auto Insurance

    5 months ago

    Victoria, Canada Megson FitzPatrick Insurance Full time

    We put our people first. As an employer of choice, Acera Insurance, formerly Megson FitzPatrick Insurance, offers an outstanding workplace and employee culture that creates valuable opportunities for all employees._ - Our people are:_ - _Encouraged to challenge the status quo and never stop learning in their commitment to excellence._ - _Empowered with a...

  • Insurance Advisor

    6 months ago

    Victoria, Canada Seafirst Insurance Full time

    Searching for a new Insurance opportunity? Look no further! SeaFirst Insurance Brokers are insurance specialists. Our rapidly growing company has been providing our clients with the finest in general insurance services for over 40 years and are proud to be the largest general insurance brokers on the Saanich Peninsula, with offices in Brentwood Bay,...

  • Insurance Advisor

    6 months ago

    Victoria, Canada Seafirst Insurance Full time

    Searching for a new Insurance opportunity? Look no further! SeaFirst Insurance Brokers are insurance specialists. Our rapidly growing company has been providing our clients with the finest in general insurance services for over 40 years and are proud to be the largest general insurance brokers on the Saanich Peninsula, with offices in Brentwood Bay,...

  • Client Advisor, Commercial Auto Insurance

    3 months ago

    Victoria, Canada Acera Insurance Services Ltd. Full time

    We put our people first. As an employer of choice, Acera Insurance, formerly Megson FitzPatrick Insurance, offers an outstanding workplace and employee culture that creates valuable opportunities for all employees._ - Our people are:_ - _ Encouraged to challenge the status quo and never stop learning in their commitment to excellence._ - _ Empowered with a...

  • Client Advisor, Commercial Insurance

    2 months ago

    Victoria, Canada Acera Insurance Services Ltd. Full time

    We put our people first. As an employer of choice, Acera Insurance_ offers an outstanding workplace and employee culture that creates valuable opportunities for all employees._ - Our people are:_ - _ Encouraged to challenge the status quo and never stop learning in their commitment to excellence._ - _ Empowered with a sense of accountability and autonomy to...

  • Mobile Insurance Advisor

    4 weeks ago

    Victoria, British Columbia, Canada Acera Insurance Full time

    Mobile Client Advisor, Auto Insurance RoleWe are seeking a highly motivated and client-focused individual to join our team as a Mobile Client Advisor, Auto Insurance. As a key member of our sales team, you will be responsible for providing exceptional client service and building strong relationships with our clients.Key Responsibilities:Provide auto and...

  • Client Advisor, Commercial Client Care, New Business

    5 months ago

    Victoria, Canada Megson FitzPatrick Insurance Full time

    We put our people first. As an employer of choice, Acera Insurance, formerly Megson FitzPatrick Insurance, offers an outstanding workplace and employee culture that creates valuable opportunities for all employees._ - Our people are:_ - _Encouraged to challenge the status quo and never stop learning in their commitment to excellence._ - _Empowered with a...

  • Insurance Risk Advisor

    2 weeks ago

    Victoria, British Columbia, Canada Murrick Insurance Service(Victoria) Ltd Full time

    Job Description:Murrick Insurance Service(Victoria) Ltd is seeking a skilled and detail-oriented Insurance Risk Advisor to join our team. As an Insurance Risk Advisor, you will play a vital role in assessing potential client markets, calculating premiums, and establishing client insurance coverage.Key Responsibilities:Assessing potential institutional,...

  • Client Advisor, Commercial Client Care

    5 months ago

    Victoria, Canada Megson FitzPatrick Insurance Full time

    We put our people first. As an employer of choice, Acera Insurance, formerly Megson FitzPatrick Insurance, offers an outstanding workplace and employee culture that creates valuable opportunities for all employees._ - Our people are:_ - _Encouraged to challenge the status quo and never stop learning in their commitment to excellence._ - _Empowered with a...

  • Auto Insurance Sales Advisor

    2 weeks ago

    Victoria, British Columbia, Canada Acera Insurance Full time

    We are seeking an experienced Auto Insurance Sales Advisor to join our team in Kelowna, BC. As a key member of our sales team, you will play a vital role in providing exceptional customer service and delivering top-notch insurance solutions to our clients.About the RoleThis is a full-time, permanent position that requires a strong client-focused mindset,...

  • Insurance Advisor

    6 months ago

    Victoria, Canada Westland Insurance Full time

    Insurance Advisor Victoria (Westside Village), BC, 176 Wilson Street #105, Victoria, British Columbia, Canada Req #2995 Monday, June 17, 2024 We’re searching for an Insurance Advisor. Are you searching for new possibilities? Westland Insurance Group Ltd is growing and has a new opportunity for an Insurance Advisor in  Victoria , BC in...

  • Advisor, Auto Insurance

    6 months ago

    Victoria, Canada Waypoint Insurance Full time

    Local Touch. National Strength. _ Advisor, Auto Insurance British Columbia | Reporting to: Branch Manager POSITION OVERVIEW At Waypoint, we believe insurance is about protecting what you love, and it's a passion for what our clients love. We're dedicated to providing exceptional experiences that foster lasting relationships. As an Automobile Insurance...

  • Insurance Advisor

    6 months ago

    Victoria, Canada Westland Insurance Ltd. Full time

    We’re searching for an Insurance Advisor. Are you searching for new possibilities? Westland Insurance Group Ltd is growing and has a new opportunity for an Insurance Advisor in Victoria, BC at our Uptown office. Do you love to talk about insurance and provide exceptional client service? If so, you will love working for Westland! We are looking for a...

  • Insurance Advisor

    6 months ago

    Victoria, Canada Westland Insurance Ltd. Full time

    We’re searching for an Insurance Advisor. Are you searching for new possibilities? Westland Insurance Group Ltd is growing and has a new opportunity for an Insurance Advisor in Victoria, BC at our Westside Village office. Do you love to talk about insurance and provide exceptional client service? If so, you will love working for Westland! We are...

  • Insurance Advisor

    6 months ago

    Victoria, Canada Westland Insurance Ltd. Full time

    We’re searching for an Insurance Advisor. Are you searching for new possibilities? Westland Insurance Group Ltd is growing and has a new opportunity for an Insurance Advisor in Colwood, BC. Do you love to talk about insurance and provide exceptional client service? If so, you will love working for Westland! We are looking for a career minded...

  • Insurance Advisor

    5 months ago

    Victoria, Canada Westland Insurance Ltd. Full time

    We’re searching for an Insurance Advisor. Are you searching for new possibilities? Westland Insurance Group Ltd is growing and has a new opportunity for an Insurance Advisor in Victoria at our Uptown office. Do you love to talk about insurance and provide exceptional client service? If so, you will love working for Westland! We are looking for a...

  • Insurance Advisor

    6 months ago

    Victoria, Canada Westland Insurance Ltd. Full time

    We’re searching for an Insurance Advisor. Are you searching for new possibilities? Westland Insurance Group Ltd is growing and has a new opportunity for an Insurance Advisor in Victoria, BC in or Uptown office. Do you love to talk about insurance and provide exceptional client service? If so, you will love working for Westland! We are looking for a...