Inside Sales Representative

1 month ago

Listowel, Canada Spinrite Full time

**Job description**:
Spinrite is the largest craft yarn and sewing thread company in North America. As an industry leader focused on driving growth and execution excellence, we are looking for a Inside Sales Representative to join our growing Yarn Sales team.

Reporting to the Inside Sales Manager this individual will be responsible for managing all aspects of the sales relationship and business needs for assigned independent accounts in the US and Canada. This role will also be involved in credit procedures and will require knowledge of inventory transactions.

**Duties and Responsibilities**:

- Maintain product knowledge and actively participate in product training sessions.
- Assist with periodic administrative tasks (i.e., credits and inventory).
- Provide customers with a professional and positive experience, ensuring they have the best coverage and support of our products.
- Cold call prospective accounts to initiate new business opportunities
- Communicate with warehouse regarding all sales order matters.
- Be responsible for the overall customer satisfaction level of assigned accounts.
- Maintain detailed notes in each customers' database file.
- Data entry of orders.
- No specific responsibility for health and safety of others, beyond following standard defined health and safety procedures and reporting any observed workplace hazards.
- Perform other duties as required

**Qualifications**:

- Strong written/oral communication skills
- Excellent organization and time management skills
- Strong proficiency in Microsoft Office Word, Excel, and Outlook
- Excellent problem-solving skills
- Knowledge of Visual Manufacturing and or Goldmine CRM would be an asset.
- Knowledge of knitting or crocheting would be an asset
- Minimum 2-3 years of customer service, administrative, and/or similar experience
- High school diploma

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