Director, Clinical Quality

2 weeks ago


Fraser, Canada Fraser Health Full time

Salary range: The salary range for this position is CAD $63.63 - $91.47 / hour Why Fraser Health?:
Fraser Health (FH) is responsible for the delivery of hospital and community-based health services to nearly 2 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka’pamux Nations. The Fraser region is home to 32 First Nations communities and 6 Métis Chartered communities. Our team of nearly 45,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: better health, best in health care.

We are seeking an innovative and engaging **Director, Clinical Quality & Patient Safety **(CQPS) to champion a sustainable quality health care system that empowers teams to deliver exceptional people-centred care, safety and experiences**. **The Director will be a passionate thought leader with operational expertise and a focus on clinical quality and patient safety initiatives. By expanding and strengthening partnerships, the Director will work collaboratively to drive forward departmental priorities and key objectives to ensure that all initiatives are focused and timely while adhering to the highest quality standards.

As an expert in quality improvement and patient safety, the Director will be clear, caring, and courageous leader who cultivates a motivating and respectful work environment where individual competencies and team capabilities can thrive. Reporting to the Executive Director, Clinical Quality & Strategic Priorities, the Director will be knowledgeable in Quality Improvement (QI) methodologies and clinical operational experiences. The Director will strengthen and prioritize best practices and standards around CQPS improvements in the advancement and continuation of excellent clinical care in the Fraser Health region.

**The Director, Clinical Quality & Patient Safety is accountable for**:

- Providing strategic leadership in the integration, implementation, evaluation, reporting, sustainment and spread of CQPS initiatives across FH;
- Fostering the creation and use of high quality and meaningful QI strategies to support and drive impactful organizational decision-making and improvements;
- Leading the overall information architecture for the development, implementation, sustainment and ongoing evaluation of a comprehensive, interactive Quality Performance Management System;
- Co-developing a new service delivery model with CQPS Leadership that supports the evaluation and implementation of recommendations stemming from quality reviews, as well as the use and function of the Patient Safety and Learning System (PSLS);
- Engaging in regular connections with site and program leadership and staff to ensure excellence of service and to identify any gaps in quality and safety that can be supported;
- Leading the development of quality indicators for Expanse aligned with patient safety priorities and select regional quality priorities.
- Master’s Degree in Health Administration or other relevant clinical discipline, including course work in quality and patient safety;
- Clinical Manager and/or Director experience in leading regional initiatives and teams;
- Ten (10) to fifteen (15) years of progressively responsible experience working in a health care environment including five (5) years' experience in a management/leadership role in quality improvement and patient safety development, implementation and evaluation;
- An equivalent combination of education, training and experience.
- Fraser Health values diversity in the work force and strives to maintain an environment of Respect, Caring & Trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable, and culturally safe manner._

Detailed Overview:
**Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families**:
The Director, Clinical Quality & Patient Safety (CQPS) provides strategic operational leadership for clinical quality and patient safety strategies focused on assessment, intervention, analysis, spread and sustainment of quality improvement (QI) initiatives and reporting to improve organizational performance across Fraser Health (FH). Fosters the creation and use of high quality and meaningful QI strategies to support and drive impactful organizational decision-making and improvement.

Oversees and engages others in the identification and analysis of patient safety and clinical care problems and opportunities with the goal of facilitating the rapid implementation of new processes for existing and new clients within FH. Ensures effective integration and accurate and timely delivery of clinical, administrative, operational and corporate information and requests.

Partners with operational, CQPS, data, practice, patient experience, finance, organizational developm


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