Program Support Worker

4 weeks ago

Winnipeg, Canada IRCOM (Immigrant & Refugee Community Organization of Manitoba) Full time

**PROGRAM SUPPORT WORKER**

**After School Program (ASP) and Homework Education for Youth (HEY)**
**Permanent, Part-time (20 hours/week) Position**

**WHAT IRCOM OFFERS**:

- A warm, fun and supportive work community
- An incredibly diverse workplace that is committed to staff wellness and inclusion
- A staff team that is passionate and committed in supporting settlement of newcomer families
- An inner-city organization committed to Truth and Reconciliation
- A family-friendly organization with a comprehensive benefits package
- A place where you can make a difference and feel the rewards of your work on a daily basis

**CANDIDATE PROFILE**: The Program Support Worker (PSW) has these qualities:

- Ability to implement effective academic programs and behavioral strategies in various settings
- Experience with student goal setting and career planning
- Strong written and oral English communication skills
- Effective and positive listening, interpersonal, and teamwork skills
- Works effectively with a culturally diverse group of newcomer youth
- Exhibits and upholds IRCOM’s core values of integration, diversity, advocacy and empowerment
- Works in ways that are people-centered, holistic and partnership based.

***:Guided by the vision, mission and values of the Immigrant and Refugee
Community Organization of Manitoba Inc., the After-School Program (ASP) and Homework Education for
Youth (HEY) Program Support Worker assists newcomer youth to integrate into Canadian society by:

- assisting with program delivery,
- providing individualized support,
- managing records, and
- supporting the IRCOM team and partners

This role works in cooperation with ASP and HEY teams to assist youth and their families integrate into
Canadian society through educational and social activities. It is essential that this role develop communicative, trusting and supportive relationships with newcomer children, youth and their families and that exemplary conduct be modeled in speech, action and interpersonal relationships. The Program Support
Worker will exhibit and uphold IRCOM’s core values of integration, diversity, advocacy and empowerment, and they will work in a way that is people-centered, holistic and partnership based.

With the support and supervision of the ASP Manager, the PSW will fulfill the following:
**DUTIES AND RESPONSIBILITIES**

**Program Delivery (60%)**
- Model lessons, demonstrate effective learning strategies and provide hands on activities
- Collect and prepare learning materials, questionnaires and use assistive technology to facilitate student learning
- Facilitate a safe and respectful environment for all group activities
- Assist students to strengthen their oral communication and classroom integration skills in collaboration with ASP Manager, ASP teacher, and volunteers

**Student Support and Assessment (20%)**
- Assist high needs EAL newcomer students by working one-on-one or in small groups
- Support newcomer students adjusting to the classroom environment and routines
- Consult with ASP teacher/staff regarding individual student learning strengths and challenges
- Coordinate informal learning assessments in collaboration with ASP teacher
- Arrange for interpretation and/or translation support as needed

**Reporting and Records Management (10%)**
- Assist in tracking and evaluating data, collecting data on indicators of success
- Track daily attendance hours of youth in program
- Maintain written and electronic records of contacts and activities with newcomer children, youth and their families
- Compile and submit monthly reports of staff activities

**Team and Inter-departmental Support (10%)**
- Collaborate effectively with other IRCOM programs, ASP volunteers, and school/agency staff involve with families to provide and advocate for coordinated services
- Participate in team and IRCOM staff meetings and events as directed
- Follow IRCOM policies, guidelines and procedures
- Participate in ongoing professional development
- Perform other duties as assigned by Manager or designate

**REQUIRED QUALIFICATIONS**
- Strong understanding of the immigration process and challenges with the school system and learning that newcomer youth, both refugees and immigrants might face, knowledge and experience of teaching utilizing an integrated approach
- Demonstrated ability to implement effective academic programs and behavioral strategies in various settings
- Experience with student goal setting and career planning
- Strong organizational skills and the ability to prioritize work
- Demonstrated ability to work in a team and collaboratively with other staff and outside agencies
- Strong written and oral English communication skills
- Excellent cross-cultural and team work skills
- Must be open-minded, resourceful, highly motivated, creative and independent
- Demonstrated strong commitment to supporting and empowering the newcomer community through previous volunteering / community involvement
- Proficiency with M

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