Housekeeping Supervisor

2 weeks ago


British Columbia, Canada Vacasa Full time

**$900 BONUS OPPORTUNITY** (paid in 2 parts)**

**Why Vacasa**

We started with just one home and an idea: to bring homeowners and renters together with smart technology and caring local teams. Today, we're the largest full-service vacation rental company in North America thanks to the people who give us their best every day. You'll fit right in here if you're curious, entrepreneurial, and thrive in a rapid-growth environment.

**Why Housekeeping at Vacasa**

We take pride in our work, knowing our tireless efforts provide peace of mind. We're the vacation heroes—giving guests a spotless first impression and setting the tone for an unforgettable experience. With us, you're more than just a housekeeper, you're a keeper of the house.

**What we're looking for**

We're searching for an exceptional individual to join our team as a **Lead Housekeeper**. This person is a hard-working individual who will embody our values while maintaining the supreme cleanliness of our homes. This person will manage a small group of housekeepers in **Big White, BC** and work closely with the local management team.

Hours can and will vary weekly and seasonally based on business needs.

**What you'll do**
- Professionally clean and maintain Vacasa properties using cleaning procedures and products in conformance with prescribed company standards
- Sweeping, vacuuming, mopping, dusting, and washing all surfaces
- Move all reasonably portable furniture in rooms to clean under and behind
- Assist with laundry as needed
- Create a welcoming environment for our guests and owners by ensuring homes are clean and cared for
- Assist with scheduling, distribution of tickets, ordering and organizing supplies, as assigned by the manager
- Provide input on performance evaluations, resolving problems, and implementing disciplinary action with assistance from your manager and Human Resources
- Identify and note any damages to homes. Create maintenance tickets as necessary
- Manage, mentor, train, and support a small group of Housekeepers
- Ensure the housekeeping staff follows through on assignments and provide guidance on work methods and routines such as follow the wall, standard unit of appearance, and reporting damage.
- Perform inspections of cleans completed by Housekeepers
- Touch-up cleans as needed
- Establish and maintain open, collaborative relationships with team members and management team
- Correspond on a regular basis with your local management team and team members
- Be available and willing to assist your colleagues and management team when necessary
- Provide cross-coverage for your manager and Co-Lead Housekeeper(s) when necessary
- Collect and remove trash and debris
- Meet and maintain required Housekeeping metrics
- Attend all mandatory individual and team meetings
- Replenish consumable items such as soaps and paper products
- Other responsibilities as assigned - because every day looks different

**The skills you'll need**
- Reliable transportation/Valid B.C. Drivers License and clean driving record
- Driving inclement weather conditions as required
- Availability to work Sunday through Saturday, early mornings and evenings as needed.
- Ability to work well under pressure in a fast-paced environment
- Lead by example while embodying our company values
- Highly responsive and reliable
- Strong attention to detail
- Prior housekeeping experience preferred although we can teach you the Vacasa standard
- Ability to stand, sit, and walk for an extended period of time.
- Reach overhead and below the waist
- Push, pull, and lift less than or equal to 20 pounds
- Bend, stoop, squat, kneel, and twist
- Adhere to all company policies and procedures
- Reasonable comfort level with computers and smart devices

**Compensation**
- **$23.50/hr**:

- $450 sign-on bonus after 30 days of employment and a $450 at end of the season

**What you'll get**
- Extended Medical and Dental
- Registered Retirement Savings Plan - company match
- Employee Assistance Program
- Career advancement opportunities
- Employee discounts
- All the equipment you'll need to be successful
- Great colleagues and culture
- $450 sign-on bonus after 30 days of employment and a $450 at end of the season
- Vacasa is committed to maintaining a safe and productive work environment. Possession, use, or being under the influence of alcohol or illegal drugs in the workplace is prohibited._
- Some positions may require that you drive a personal vehicle and/or company vehicle for work purposes. Employees who are required to drive a personal vehicle must have reliable transportation, a valid driver's license, and be at least 18 years of age. Employees who are required to drive a company vehicle must have a valid driver's license, be at least 21 years of age, and have been a licensed driver for no less than 3 years._
- An offer of employment for this role will be contingent upon the successful completion of a background check._