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Junior Business Analyst

4 months ago

Calgary, Canada The Little Potato Company Full time

PRIMARY FOCUS:
The primary focus of this position is to work with a high degree of collaboration with the key stakeholders at The Little Potato Company to contribute to the development and sustainment of the organization's business systems. Reporting to the Business Analyst Manager, this role is responsible for developing and managing various information technology-related initiatives and/or programs to support and facilitate the company's growth.

This position will be expected to provide ongoing internal client support between key users, portfolios, departments, and business units. The Business Analyst will interpret client needs, assess requirements, and identify solutions to non-standard issues and requests while ensuring LPC's values, goals, and principles are implemented and integrated in the delivery of services/solutions to internal-client groups. The Business Analyst will also spend time implementing changes, updates, or new releases to existing software, assisting with the deployment of new systems, or launching an existing solution in a new business area.

This role is expected to maintain high standards of software quality within the team by establishing best practices and following the modified waterfall process for software development.

DUTIES AND RESPONSIBILITIES:

- Implementing and supporting large, complex initiatives for LPC with a high degree of change and business transformation impact and providing input on technology and business strategy
- Engaging stakeholders to solve a range of complex problems, identify potential gaps, and improvements that should be considered
- Responsible for the business analysis workflow, including:

- Analysis of potential initiatives
- Requirements elicitation, elaboration, analysis, synthesis, documentation, and socialization
- Coordination of user acceptance testing and requirements delivery validation activities
- Assessment of benefits realization
- Implement support changes and enhancements to all LPC systems in Business Systems portfolio
- Foster and maintain synergetic relationships with internal clients
- Author, review, and contribute to creation of deliverables such as proposals, business cases, project charters, conceptual designs, detailed designs, and test plans
- Manage multiple projects/activities simultaneously and ensuring deliverables are met
- Collaborate with vendors and recommending initial procurement and future upgrading and/or enhancement of specialized software for systems required by LPC
- Provide recommendations to all LPC business units concerning processes and standard operating procedures
- Support deployment of releases which also includes the development, refinement, and enhancement of integrations between systems
- Assist senior members of the business systems team with conducting research and compiling data as needed
- Adhere to high-quality development principles while delivering required solutions on-time and on-budget
- Participate in research and evaluation of software products
- Work as a change manager for LPC.

DESIRED QUALIFICATIONS:

- 3+ years' experience as a software developer, system analyst, or IT business analyst
- Professional certification/diploma in business analysis is a requirement
- Degree or diploma in computer science/engineering, commerce, or related discipline or equivalent education and experience is preferred
- Proven ability to deliver the full cycle of system development accountabilities as a business analyst
- Experience in manufacturing or supply chain industries is considered an asset
- Working experience with IT service management (i.e. ITIL)
- Hold a valid driver's license and passport (periodic travel may be required)
- Must be able to travel within Canada and United States of America

KEY COMPETENCIES:

- Experience designing, developing, and sustaining enterprise-grade software
- Experience with source control management systems and continuous integration/deployment environments
- Experience with software testing
- Experience with modified waterfall software development methodology
- Motivated; able to work proficiently both independently and in a collaborative environment
- Superior verbal and written communication skills, including presentation and facilitation abilities
- Strong initiative to find ways to provide solutions to business problems or provide improvements to systems and processes
- Ability to work with critical systems under tight time constraints
- Experience managing multiple projects
- Knowledge of capacity planning and able to formulate scope and scale of project
- Demonstrated consulting skills in both technical and business process decisions
- Team-oriented
- Proactive in managing issues and problems; comfortable with ambiguity
- Effective in managing unusual and complex business challenges
- Willingness and ability to share knowledge
- Ability to be effective in sensitive, high-profile projects

KEY MEASURES OF SUCCESS:

- Ability to trace deliverables against key