Service Advisor
2 weeks ago
Responsibilities:
- Greet customers and provide excellent customer service throughout their visit
- Listen to customer concerns and accurately document them
- Perform vehicle inspections and communicate findings to customers
- Provide recommendations for necessary repairs and maintenance
- Upsell additional services and products to customers
- Generate repair orders and ensure accurate billing
- Coordinate with technicians to ensure timely completion of repairs
- Maintain a clean and organized work area
**Skills**:
- Strong customer service skills with the ability to build rapport with customers
- Excellent communication skills, both verbal and written
- Proficient in cash handling and processing transactions
- Mechanical knowledge and understanding of automotive repair processes
- Experience working in a dealership or automotive service center is preferred
- Ability to work well under pressure in a fast-paced environment
- Sales skills to effectively upsell services and products
Note: This job description is not intended to be all-inclusive. The employee may be required to perform other duties as assigned by their supervisor.
**Salary**: $65,000.00-$95,000.00 per year
**Benefits**:
- Dental care
- Life insurance
- On-site parking
- Vision care
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
- Weekends as needed
Supplemental pay types:
- Bonus pay
- Commission pay
**Experience**:
- service advisor: 1 year (preferred)
- Customer service: 1 year (preferred)
Ability to Commute:
- Pickering, ON L1V 3N7 (required)
Work Location: In person
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