Branch Manager Trainee

2 months ago

Aylmer, Canada TD Bank Full time

413942BR

Retail Banking - Financial Services

Aylmer, QC

July 12, 2023

Company Overview

Department Overview

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long
- lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our customers and small businesses achieve their financial goals.

We are looking for brand champions, relationship builders, and leading professionals with an understanding of market and economic trends that can build legendary customer experiences.

Join TD Canada Trust and think like a customer, act like an owner, innovate with purpose and execute with an impact.

**Job Description**:
Are you a passionate leader who sets a vision that inspires others? Can you mentor a team to improve, enhance and promote positive customer experiences and build financial confidence in our bank? If so, then get yourself into this role. As a **Branch Manager I, **you will be contributing to our overall success through your exceptional leadership, customer experience and people management skills.

In this role, you would be expected to:

- Develop, lead, and coach the team on customer advice conversations and strategies to improve the overall customer experience and increase employee and customer confidence
- Enhance branch processes within the budget to achieve operational excellence
- Administer the overall strategy for the branch by handling branch duties related to mutual funds, real estate secured credit and other compliance-related issues
- Work closely with Wealth and Business Banking to stay abreast of end-to-end processes, emerging issues and industry regulations
- Generate banking solutions demand by building effective customer relationships and referral sources while maintaining confidentiality and accuracy
- Serve as the highest point of escalation for the branch to resolve raised issues
- Cultivate an interconnected team to grow the business and maximize its efficiency, effectiveness and scale by finding improvement opportunities
- Build and lead a high performing team by using their talent optimally and ensuring their performance management activities are undertaken and completed as per human resources policies
- Provide both leadership and mentorship to the team and ensure ideal employee scheduling to meet customer demands in tight deadlines
- Help build informative, fair, and positive work environment by sharing skills and knowledge, promoting open dialogue and motivating team to achieve common goals and objectives

**Requirements**:

- Undergraduate degree with over 4 years of relevant experience
- Completion of Branch Compliance Officer (BCO) and IFIC or CSC Course
- In-depth knowledge of advanced investing and credit processes and risks to identify, track and resolve gaps effectively
- Strong communication skills to liaise with customers, employee and cross functional teams
- A thorough and accurate decision maker who can exercise discretion and judgement skills when working with confidential information
- A compassionate leader with demonstrated experience working in a fast-paced work environment through strong communication, organizational, planning and time management skills

Additional Information

This position requires proficiency in a language other than French to support customers, employees or markets located outside the province of Quebec or who require services in a language other than French.

Hours

37.5

Inclusiveness

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

  • Assistant Branch Manager Trainee

    1 month ago

    Aylmer, Canada TD Bank Full time

    400750BR Retail Banking - Financial Services Aylmer, QC February 23, 2023 Company Overview Department Overview At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our customers...

  • Manager, Customer Experience Trainee

    2 months ago

    Aylmer, Canada TD Bank Full time

    **TD Description** Stay current and competitive. Carve out a career for yourself. Grow with us. **Department Overview** At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our...

  • Branch Manager

    3 days ago

    Aylmer, Canada BMO Financial Group Full time

    3 Talbot Street East Aylmer Ontario,N5H 1H3 Guides, directs, and coaches employees to deliver exceptional service to BMO customers and prospects. Understands the needs of BMO customers or prospects to provide sales and service in the best interests of the customer. Advises customers on products and strategies that meet their financial objectives. Identifies...

  • Manager, Customer Experience Trainee

    1 month ago

    Aylmer, Canada TD Bank Full time

    401665BR Retail Banking - Management Aylmer, QC March 2, 2023 Company Overview Department Overview At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our customers and small...

  • Manager, Customer Experience Trainee

    3 weeks ago

    Aylmer, Canada TD Bank Full time

    **TD Description** Stay current and competitive. Carve out a career for yourself. Grow with us. **Department Overview** At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our...

  • Personal Banking Associate Trainee

    3 weeks ago

    Aylmer, Canada TD Bank Full time

    **TD Description** Stay current and competitive. Carve out a career for yourself. Grow with us. **Department Overview** At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our...

  • Personal Banking Associate Trainee

    1 month ago

    Aylmer, Canada TD Bank Full time

    401808BR Retail Banking - Financial Services Aylmer, QC March 3, 2023 Company Overview Department Overview At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our customers and...

  • Manager, Member Services Team

    2 months ago

    Aylmer, Canada Kindred Credit Union Limited Full time

    **At Kindred Credit Union, you will be part of cooperative banking that connects values and faith with finances, inspiring peaceful, just, and prosperous communities.** **You're invited to make a difference ** as a **full-time Manager, Member Services Team** **in our **Aylmer Branch.** In this role, you will have the opportunity to shape a welcoming and...

  • Account Manager

    1 week ago

    Aylmer, Canada Kindred Credit Union Limited Full time

    **At Kindred Credit Union, you will be part of cooperative banking that connects values and faith with finances, inspiring peaceful, just, and prosperous communities.** **You're invited to make a difference ** as a **full-time Account Manager **in our **Aylmer Branch.** In this role, you will build relationships with members (agricultural, commercial, and...

  • Account Manager

    2 months ago

    Aylmer, Canada Kindred Credit Union Limited Full time

    **At Kindred Credit Union, you will be part of cooperative banking that connects values and faith with finances, inspiring peaceful, just, and prosperous communities.** **You're invited to make a difference ** as a **full-time Account Manager **in our **Aylmer Branch.** In this role, you will build relationships with members (agricultural, commercial, and...

  • Account Manager

    3 days ago

    Aylmer, Canada Kindred Credit Union Limited Full time

    **At Kindred Credit Union, you will be part of cooperative banking that connects values and faith with finances, inspiring peaceful, just, and prosperous communities.** **You're invited to make a difference ** as a **full-time Account Manager **in our **Aylmer Branch.** In this role, you will build relationships with members (agricultural, commercial, and...

  • Manager

    6 days ago

    Aylmer, Canada Domino’s Pizza, Canada Full time

    **About us** Domino’s Pizza, Canada is a branch store located in Aylmer, ON. Locally owned and operated, we are inclusive, creative, fast-paced and our goal is to sell more pizza and have more fun while continuously providing our customers with an amazing product and service every time!. Our work environment includes: - Lively atmosphere - Flexible...

  • Customer Service Representative

    1 week ago

    Aylmer, Canada BMO Financial Group Full time

    3 Talbot Street East Aylmer Ontario,N5H 1H3 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...

  • Customer Service Representative

    3 weeks ago

    Aylmer, Canada BMO Financial Group Full time

    3 Talbot Street East Aylmer Ontario,N5H 1H3 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...

  • Personal Banking Associate

    2 months ago

    Aylmer, Canada BMO Financial Group Full time

    3 Talbot Street East Aylmer Ontario,N5H 1H3 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...

  • Banking Advisor

    6 days ago

    Aylmer, Canada Scotiabank Full time

    Requisition ID: 182916 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: **What your role will be** Financial Advisor At Scotiabank we help employees build their futures - where they can be themselves, and win together. With a commitment to diversity and inclusion and a...

  • Personal Banker

    1 month ago

    Aylmer, Canada BMO Financial Group Full time

    Place Bordeaux Shopping Centre Aylmer Quebec,X0X 0X0 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and...

  • Customer Experience Associate

    1 week ago

    Aylmer, Canada Scotiabank Full time

    Requisition ID: 183323 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial...

  • Financial Services Advisor

    1 day ago

    Aylmer, Canada Kindred Credit Union Limited Full time

    **At Kindred Credit Union, you will be part of cooperative banking that connects values and faith with finances, inspiring peaceful, just, and prosperous communities.** **You're invited to make a difference**as a full-time** Financial Services Advisor **in our **Aylmer** **branch**.**: In this role, you bring expertise in credit, investments and everyday...

  • Member Services Representative/ Teller

    1 month ago

    Aylmer, Canada Kindred Credit Union Full time

    **At Kindred Credit Union, you will be part of cooperative banking that connects values and faith with finances, inspiring peaceful, just, and prosperous communities.** **You’re invited to make a difference ** as a** Member Services Representative (Teller)** in our **Aylmer branch**. **This is a full time 4 day/week, contract position (until July...