Workplace Experience Coordinator

1 month ago

Toronto, Canada CBRE Full time

Posted- 19-Apr-2023- Service line- GWS Segment- Role type- Full-time- Areas of Interest- Administrative- Location(s)- Toronto - Ontario - Canada- Hi, we’re HostWe believe your office should allow you to feel comfortable, productive and inspired in your working life. Because when people feel inspired, great things happen.As the heart of the workplace, you will help foster a sense of community by putting the well-being of others at the forefront. As you collaborate with colleagues to create a culture of support, you will have countless opportunities to inspire moments of delight and pursue amazing outcomes each day.With Host, you can join a team that elevates the office experience by delivering world-class services that make coming to work better than it’s ever been.
- **JOB SUMMARY**

The Experience Coordinator role is at the forefront of delivering a positive office experience as a cultural ambassador, community advocate and service leader.Host uses people-led, technology-enabled services to connect employees to their environment via their mobile devices, as well as through high-touch services and world-class customer service support delivered by employees like the Experience Coordinator/Technician.In this role, you would provide experience services and support to increase individual well-being, personal productivity, and organizational effectiveness.As part of a “front-of-house” team, the Experience Coordinator/Technician is responsible for creating a supportive and comfortable atmosphere by welcoming visitors and supporting all employee-facing services.
- **DUTIES & RESPONSIBILITIES**

Provides coordination and support for delivery of Workplace Services.Services include, but are not limited to: Concierge, Reception / Switchboard, Room Management, A/V Support, Meeting & Event Management, Community Programs, Meeting Supply Equipment, Food Services, Parking & Commute, Bicycle & Local Shuttle, Supported Employment, Company Store, Pet Programs, Document Services, Mail Services, Record Archiving, Office Supply Management, Moves, Adds, Changes, Furniture and Cable Management, Space Reset, Entrance Screening Protocol and Workplace Onboarding.Greets employees and announces clients and visitors. Conducts guest registration through badging software. Issues visitor passes and validate parking. Receives and directs incoming calls to appropriate parties.Maintains awareness of the workspace. Submits janitorial and maintenance work orders as needed and/or communicate with appropriate partners to address issues. Responds to customers of behalf of other team members (e.g. Facilities or Janitorial Team).Responds to customer requests and complaints promptly with accurate and thorough information according to the specific request. Assists with light duty adjustments such adjusting monitor arms, tightening screws on chairs, and crawling under desks to adjust cables. Assists with meeting set up, furniture reset, and delivering temporary equipment and supplies. May assist with temporary signage.Curates and administers of the Host platform and client materials customized to meet to the full Host experience. Ensures client and company materials comply with client and company brand guidelines.Utilizes and maintains integrity of databases, supports data entry of required reports and other digital tools associated with service delivery, as requested.Follows security and emergency procedures as defined for the property. Responds to emergency situations in a calm, efficient manner. Summons appropriate assistance and makes appropriate notifications in accordance with operating procedures.Provides support for Experience Services team as directed, including expense management, meeting coordination, equipment care, and supply management. Ensures all billings for business services are invoiced and billed as required.Maintains records of vendor proof of insurance and contractual documentation in place, per requirements.Collaborates with vendors employees who provide services and goods.Delivers orientations, such as tours of facility, how to submit a workorder, where supplies are kept and ordering procedure, amenities, and software ordering. Provides overview of Host Experience service.Assists in the completion of the Service Business Continuity plan.May support coordination of moves, adds, and changes (MAC).Performs other duties as assigned.**QUALIFICATIONS**

HS Diploma or GED required.A minimum of 2 year of front desk, concierge, customer service or other hospitality experience is preferred.Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees.Comfortable meeting and engaging with new people.Warm and e

  • Workplace Experience Coordinator

    4 weeks ago

    Toronto, Canada Clio Full time

    -Clio is more than just a tech company-we are a global leader that is transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice Summary: We are looking for a Workplace Experience Coordinator to join our Employee Experience Team in Toronto. Due to the nature of this role, the Workplace...

  • Workplace Experience Coordinator

    7 days ago

    Toronto, Canada CBRE Full time

    Posted- 22-Jun-2023- Service line- GWS Segment- Role type- Full-time- Areas of Interest- Administrative, Facilities Management- Location(s)- Toronto - Ontario - Canada- Hi, we’re Host!We believe your office should allow you to feel comfortable, productive and inspired in your working life. Because when people feel inspired, great things happen.As the heart...

  • Workplace Coordinator

    2 days ago

    Toronto, Canada Adyen Full time

    **This is Adyen** Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the...

  • Workplace Experience Coordinator, Sbn

    1 month ago

    Toronto, Ontario, Canada Scotiabank Full time

    As a Workplace Experience Coordinator, you will support the key enablement functions that keep our Business Lines running optimally. As a motivated administrative professional, you will be the front-line support to multiple teams by delivering an exceptional quality of service to clients and employees. The Scotiabank Bay Adelaide Centre is a modern workspace...

  • Experience Leader

    1 week ago

    Toronto, Canada GrowPro Experience Full time

    **About us** We are GrowPro Experience, an international Startup that designs experiences and offers free advice to adventurous souls who want to live, study, and work abroad. **Your functions** - Welcoming students in local coworking (includes airport pick up service) - Negotiation with local partners (related to events and destination activities) -...

  • Workplace Experience

    2 days ago

    Toronto, Canada HelloFresh Full time

    JOB DESCRIPTION S'more about the team We are looking for a Workplace Experience (Office) Administrator who will support our Workplace Experience team. In this role, you will support all aspects of our our physical office experience at HelloFresh Canada’s HQ in downtown Toronto. Reporting to the Associate Director, People, you will act as a friendly and...

  • Workplace Experience

    1 day ago

    Toronto, Canada HelloFresh Full time

    At HelloFresh, we want to change the way people eat forever by offering our customers high-quality food and recipes for different meal occasions. Over the past 10 years, we've seen this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world's leading meal kit company, active in 18 countries...

  • Facilities Coordinator

    1 month ago

    Toronto, Canada Workplace One Full time

    **About The Company**: Workplace One is a shared workspace provider that creates and operates fully serviced, boutique office spaces for professionally minded people and their teams. High-end design details and personalized service are what set us apart. We are an independent, Toronto-owned and operated company, and with our service-based hospitality as the...

  • Workplace Experience Security

    4 days ago

    Old Toronto, Canada PointClickCare Full time

    For more than 20 years, PointClickCare has beenthe backbone of senior care. We’ve amassed therichestsenior care dataset making ourmarket density untouchable and our connections to the healthcare ecosystem exponentially more powerful than those of any other platform.With Collective Medical & Audacious Inquiry, we’ve become the most expansive,...

  • Workplace Experience Security

    4 days ago

    Old Toronto, Canada PointClickCare Full time

    For more than 20 years, PointClickCare has beenthe backbone of senior care. We’ve amassed therichestsenior care dataset making ourmarket density untouchable and our connections to the healthcare ecosystem exponentially more powerful than those of any other platform.With Collective Medical & Audacious Inquiry, we’ve become the most expansive,...

  • Workplace Experience Security

    4 days ago

    Old Toronto, Canada PointClickCare Full time

    For more than 20 years, PointClickCare has beenthe backbone of senior care. We’ve amassed therichestsenior care dataset making ourmarket density untouchable and our connections to the healthcare ecosystem exponentially more powerful than those of any other platform.With Collective Medical & Audacious Inquiry, we’ve become the most expansive,...

  • Experience Coordinator

    1 week ago

    Toronto, Canada Compass Group USA Full time

    You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees. You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues,...

  • Guest Experience Centre Consultant

    1 day ago

    Toronto, Canada Guest Experience Center Full time

    Overview: **RECIPE is looking for a** **Guest Experience Centre Consultant** **to join our Guest Services team!** **(Toronto)** Recipe Unlimited Corporation is Canada’s leading full service restaurant company. Home to such iconic brands as Swiss Chalet, Harvey’s, St.Hubert, The Keg, Montana’s, Kelseys, Bier Markt, East Side Mario’s, Landing Group,...

  • Guest Experience Centre Consultant

    1 day ago

    Toronto, Canada Guest Experience Center Full time

    Overview: **RECIPE is looking for a Guest Service Representative** **to join our Guest Services team!** **(Toronto)** Recipe Unlimited Corporation is Canada’s leading full service restaurant company. Home to such iconic brands as Swiss Chalet, Harvey’s, St.Hubert, The Keg, Montana’s, Kelseys, Fresh Kitchen & Juice Bar, Bier Markt, East Side...

  • Workplace Operations Manager

    4 weeks ago

    Toronto, Canada Hariri Pontarini Architects Full time

    Join our office admin team and help us keep the wheels turning! In this role, you'll be part of the heart and soul of the company, ensuring that everything runs smoothly, from organizing events to keeping our office running like a well-oiled machine. If this sounds like you, we’d love to meet you! Our Culture and Environment Hariri Pontarini Architects is...

  • Workplace Coordinator

    1 month ago

    Toronto, Canada JLL Full time

    JLL supports the Whole You, personally and professionally. We are seeking a diligent and detail-oriented Workplace Coordinator to join our team. As a Workplace Coordinator, you will play a vital role in ensuring the overall functionality and efficient operations of our facilities. Your primary responsibility will be to assist with the coordination and...

  • Jr. Experience Coordinator

    2 days ago

    Toronto, Canada Compass Group Full time

    You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees. You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues,...

  • Workplace Technology Manager

    1 month ago

    Toronto, Canada Softchoice Full time

    We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative at work. That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology. By doing these things we...

  • Jr. Experience Coordinator

    1 week ago

    Toronto, Canada Compass Group USA Full time

    You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees. You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues,...

  • Employee Experience Coordinator

    4 weeks ago

    Toronto, Canada AlayaCare Full time

    **About us**: AlayaCare is revolutionizing the way home health care is delivered. Our leading cloud-based software allows our clients around the world to manage their employees, scheduling, billing, and enable better delivery of care. We're a fast-growing SaaS company with a team of 550+ team members across Canada, US, Australia, and Brazil. We aim to be the...