Quality Auditor

5 months ago

Sherbrooke, Canada Global Excel Management Full time

**Job Description**:
Are you a person who enjoys helping people? Are you interested in working in a multilingual, dynamic and friendly environment that encourages personal and professional development? We would love to meet you

As a Quality Auditor in the Managed Care team, you’ll be responsible for supporting Team Leaders to maximize departmental financial results by providing them with pertinent information and statistics regarding the quality of work of employees within the Department. The Quality Auditor is responsible for auditing the output of bills, of negotiations, and different tasks in order to assess if team objectives and client expectations are being met.

**What does your typical day look like?**
- Conducts daily, random, and selective audits based on team needs;
- Determine if processes are performed in compliance with established procedures or guidelines;
- Communicates audit results to Team Leaders and make recommendations, including process improvements;
- Document processes and procedures;
- Develop methods to track individual audits;
- Take on assigned special projects, tasks and assignments including performing some tasks or role within the department.

**What skills and experience are we looking for?**:

- College Diploma or equivalent;
- Excellent written & verbal communication skills in English;
- 5 years of relevant work experience.

We offer you:

- Competitive vacation package;
- An extensive benefit package that includes health (100%), dental, life and travel insurance, as well as a retirement savings plan;
- A flexible and supportive work environment offering several benefits such as on-call doctors, on-site Bistro, and much more;
- A company wellness program that includes an on-site gym, opportunities to participate in fitness classes, discounts at local businesses as well as “lunch-and-learns” on various topics linked to health and wellness;
- Many opportunities for advancement, development and financial assistance to employees who wish to continue their education.

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