Analyste Financier
4 weeks ago
Code de demande: 411779
Bell ne se contente pas de construire des réseaux de calibre mondial, d’élaborer des services novateurs et de créer du contenu pour des médias multiplateformes : elle révolutionne la manière dont les Canadiens communiquent.
Si vous êtes prêt à donner corps à des idées innovantes et à vous joindre à une entreprise qui encourage l’imagination, le développement professionnel et le mieux-être de ses employés, l’équipe Bell est faite pour vous.
**Résumé**:
**Qualifications essentielles**:
- Planifier la capacité, établir le budget annuel et les prévisions trimestrielles, réaliser des mini-prévisions mensuelles et effectuer de la modélisation financière.
- Établir les prévisions en matière de demande (volume d’appels et temps de traitement) et d’approvisionnement (effectifs, réductions de personnel, embauche et attrition, à la fois internes et externes) pour chacune des files d’attente en contact avec la clientèle au sein de l’équipe Services opérationnels clientèle.
- Collaborer avec les équipes Gestion des fournisseurs, Prise d’appels, Ventes, Marketing et Livraison de projets et de processus afin d’assurer la prise en compte, la planification et la budgétisation appropriée de toutes les stratégies des fournisseurs, des campagnes de vente et de marketing et des influences futures connues.
- Participer au processus de modélisation financière.
- Gestion des dépenses et production de rapports hebdomadaires à l’intention de la haute direction:
- Produire chaque jour des prévisions de dépenses de fin de mois exprimant les écarts avec les objectifs financiers ainsi qu’avec les objectifs en matière d’effectifs et de mesures clés; fournir des explications et des suggestions aux cadres afin d’appuyer la prise de décisions.
- Travailler en étroite collaboration avec d’autres équipes (par ex. Livraison de projets, Établissement des horaires, Gestion en temps réel, Gestion des fournisseurs) pour fournir des conseils et de l’aide.
- Créer et livrer chaque semaine des présentations à l’intention des vice-présidents et des premiers vice-présidents, lesquelles résument toutes les hypothèses et les principales mesures et soulignent les risques et les occasions d’atteindre nos objectifs en matière de budget et d’expérience client.
- Production de rapports de fin de mois et gestion des effectifs de l’équipe
**Qualifications souhaitées**:
- Expérience dans des fonctions d’établissement de budget, de planification, d’établissement de prévisions ou de gestion du rendement ou de la rémunération, ou dans un secteur connexe
- Connaissance des pratiques, de la terminologie et des mesures clés courantes des centres de contact client
- Excellent esprit d’analyse et bonne intuition - capacité de raisonnement logique, de reconnaissance des hypothèses et d’évaluation (quantification) des effets sur l’organisation
- Souci du détail et habileté à analyser les chiffres afin d’en vérifier la précision et le caractère raisonnable
- Grand sens de l’organisation, autonomie et capacité de traiter de multiples demandes par ordre de priorité
- Excellentes aptitudes pour la communication écrite et verbale (capacité de s’exprimer efficacement et de faire des présentations à des personnes de tous les niveaux)
- Capacité de travailler sous pression au sein d’une équipe et de respecter les échéances
- Souplesse et aisance à travailler dans un environnement dynamique et en constante évolution
- Maîtrise des logiciels Excel et PowerPoint de Microsoft
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Une connaissance adéquate du français est requise pour les postes offerts au Québec. Le générique masculin est utilisé sans discrimination et uniquement dans le but d'alléger le texte.
**Renseignements supplémentaires**:
**Type de poste **:Cadre
**Statut du poste **:Employé permanent - temps plein
**Lieu de travail **:Canada : Ontario : Toronto || Canada : Nouvelle-Écosse : Halifax || Canada : Ontario : Don Mills || Canada : Ontario : Mississauga || Canada : Ontario : Ottawa || Canada : Québec : Montréal
**Profil de travail flexible **:Travail mobile
**Date limite pour postuler **:2023-06-21
Chez Bell, nous n’acceptons pas seulement la différence, nous la célébrons. Nous nous engageons à créer un milieu de travail inclusif, équitable et accessible, où tous les membres du personnel se sentent valorisés, respectés et soutenus, et peuvent atteindre leur plein potentiel.
établi : Canada, ON, Mississauga
**Bell, l'un des **100 meilleurs employeurs du Canada.
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