Data Analyst, Business Intelligence

3 weeks ago

Toronto, Canada University of Toronto Full time

**Date Posted**:05/29/2023
**Req ID**:31521
**Faculty/Division**: UofT Scarborough
**Department**: UTSC:Ofc of the Registrar
**Campus**: University of Toronto Scarborough (UTSC)

**Description**:
**About us**:
The University of Toronto Scarborough is a place of energy, enthusiasm and passion. Our commitment to inclusive excellence attracts the brightest learners, scholars and employees from around the globe. Our success has been made possible by the opportunity given to us by our Indigenous hosts to operate on their territory, and we cherish our continuing partnerships with these communities. The University of Toronto Scarborough is an exciting campus with unlimited potential. Join us on our journey.

The Office of the Registrar is responsible for student recruitment and admissions, direct and online service to current students, including registration, financial aid, scholarships, academic assessments, graduation and petitions. It also provides course scheduling, administration of tests and exams, enrolment data analysis and business intelligence. It is the vision of the Office of the Registrar to connect every student to success by providing excellent service and support to students, faculty, staff and the broader community. Members of the Office of the Registrar team value accountability, inclusivity, community and leadership and take pride in work that is student-focused and meaningful.

**Your opportunity**:
Working under the direction of Manager, Systems and Data Analytics, you will be responsible for creating and running queries to support data needs for staff and senior management, creating custom reports and visualization, analyzing data and presenting results to inform management decision making, developing and maintaining data visualization/dashboards using Tableau and Power BI, conducting complex statistical analysis, writing reports and making recommendations. The role will respond to the given priorities, assist with maintaining Systems and will work collaboratively with the Data Analysts, Business Intelligence team in a challenging and dynamic environment.

**Your responsibilities will include**:

- Maintaining a database (ROSI, internal databases, etc.)
- Running queries to gather data
- Analyzing complex statistical reports and/or financial information for management decision-making (using SAS, R, SPSS)
- Conducting detailed data analysis to inform management decision making using Business Intelligence/Analytics tools such as Power BI and Tableau
- Generating reports
- Entering course and/or program information in Student Information System (ROSI) using scripts and queries
- Writing complex specifications based on system requirements and writing scripts to automate reports and processes
- Coordinating tasks for projects and other strategic initiatives with stakeholders

**Essential Qualifications**:

- Bachelor's Degree with a background in statistics, mathematics, computer science or an acceptable equivalent combination of education and experience.
- Minimum four (4) years of relevant experience supporting data-driven decision making by conducting detailed data analysis and using large datasets, preferably in a post-secondary education or research-intensive institution.
- Advanced knowledge and experience using SQL.
- Strong technical skills: understanding of relational databases, creating scripts for performing batch uploads, and experience with Business Intelligence tools such as Tableau or Power BI.
- Excellent knowledge of student information systems or other relational databases.
- Ability to utilize statistical tools to conduct regression analysis, correlation studies and other statistical analysis.
- Advanced knowledge of Excel to manipulate data and make sense out of the data.
- Strong oral and written communications skills to explain complex statistical information to decision makers, probe for information to establish needs and respond to request, and communicate data query requirements to other Data Analysts.
- Ability to work independently and as part of a team.
- Ability to make meaningful stories from data.
- Excellent analytical and problem-solving skills.
- Ability to work well under pressure and meet competing priorities with the highest level of accuracy.
- Applicants are also expected to show evidence of a commitment to equity, diversity, inclusion and the promotion of a respectful and collegial learning and working environment.

**Assets (Nonessential)**:

- Experience working with student data in higher education environment.
- Experience developing data visualizations using Tableau dashboards for higher education.
- Working knowledge of University of Toronto systems (Student Information Systems (ROSI), Degree Explorer, eMarks, Web Scheduler, eService, Slate).
- Experience working with Azure Data Studio and Power BI.

**To be successful in this role you will be**:

- Accountable
- Articulate
- Efficient
- Meticulous
- Proactive
- Problem solver

**Additional Notes**:

-

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