Guest Service Agent
1 week ago
Job Number 23005378
Job Category Rooms & Guest Services Operations
Location Delta Hotels Montreal, 475 President-Kennedy Avenue, Montreal, QC, Canada VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
JOB SUMMARY Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Operate telephone switchboard station. Run and check daily reports, contingency lists, and credit card authorization reports. Supply guests with directions and information. Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests' satisfaction. Arrange transportation for guests/visitors. Count and secure bank at beginning and end of shift. Cash-guests' checks, process all payment types, vouchers, paid-outs, charges, and provide change. Notify Loss Prevention/Security of any reports of theft. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to the concerns of employees. Comply with quality assurance standards. Stand, sit, or walk for
With our diverse portfolio of locations, you'll find Delta Hotels in world-renowned cities and prestigious resorts across Canada. Delta Hotels is a Marriott International brand and offers you the opportunity to find the hospitality job and career journey that's right for you. With more than 1100 managed properties and 19 brands you'll find Marriott International in your neighborhood and in more than 74 countries across the globe. Find Your World at Delta Hotels.
JOB TYPE
Work Day:Full Time
Employment type:Permanent Job
Salary:Negotiable
JOB REQUIREMENTS
Minimal experience:Unspecified
-
Guest Service Agent
1 week ago
Next Job, Canada Marriott International Full timeAdditional Information Night shift Job Number 23005379 Job Category Rooms & Guest Services Operations Location Delta Hotels Montreal, 475 President-Kennedy Avenue, Montreal, QC, Canada VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management JOB SUMMARY Process all guest check-ins, check-outs, room assignments, and room...
-
Front Desk Agent
1 week ago
Next Job, Canada Strata Hotel & Peachtree Plaza Full timeWorkplace: 1187 Princess St, Kingston, ON K7M 3E1 Status: Part-time **Salary**: 18$ per hour Job Overview: As a Front Desk Agent, you understand the importance of an efficient and welcoming check-in experience for our guests and are committed to going above and beyond to make guests' stays memorable. With your engaging smile, warm personality, and customer...
-
Guest Event Expert
6 days ago
Next Job, Canada Marriott International Full timeAdditional Information Part-time, Banquet Server Job Number 22208831 Job Category Food and Beverage & Culinary Location Delta Hotels Edmonton South Conference Centre, 4404 Gateway Boulevard NW, Edmonton, Alberta, Canada VIEW ON MAP Schedule Part-Time Located Remotely? N Relocation? N Position Type Non-Management JOB SUMMARY Our jobs aren't just about serving...
-
Office Agent
1 week ago
Next Job, Canada Groupe Novatech Full timeEvery time you open your front door and look outside, every time you look through a patio door or a window, chances are you're interacting with a Novatech product. Our expertise makes the lives of thousands of families that much more beautiful every day. Are you looking to work for a growing and innovative company? Do you want to develop and thrive in a...
-
Agent Au Service Après-vente
1 week ago
Next Job, Canada ALBI Le Géant Full timeTu as une facilité d'approche avec les gens et tu as une attitude positive, professionnelle et énergique ? Tu es curieux d'en apprendre davantage sur le domaine automobile ? Viens t'ajouter à l'équipe ! ALBI Mazda Mascouche est à la recherche d'un agent au service après-vente. L'agent sera responsable de recevoir et de prendre contact avec nos clients...
-
Agent de Service à La Clientèle
15 hours ago
Next Job, Canada SIGA Informatique Inc. Full timeTu souhaites faire partie d'une équipe où chaque membre est important ? La comptabilité, l'agriculture et le service client font partie de tes compétences ou de ton quotidiens ? Viens cultiver tes savoirs avec nous. Certifié GPTW (Great Place To Work), on peut fièrement dire qu'il fait bon vivre chez SIGA. Ton rôle en tant que agent(e) de service à...
-
Agent de Mise en Service
2 weeks ago
Next Job, Canada GBI Services D'ingénierie Full timegbi est à la recherche d'un agent de mise en service (électromécanique), au sein de notre équipe responsable de la mécanique du bâtiment à la réalisation de projets en milieu institutionnel et commercial. Celui-ci sera appelé à participer activement dans des projets pour le compte de villes, municipalités, promoteurs privés et entreprises...
-
Agent Du Service à La Clientèle
14 hours ago
Next Job, Canada GPM Régimes Collectifs Full timeVous souhaitez mettre vos aptitudes en communication au profit de la santé physique, mentale et financière de plus de 35 000 assurés ? Nous sommes à la recherche d'un(e) Agent(e), Service à la clientèle qui fournira des renseignements aux membres, leur proposera des solutions ou résoudra des problèmes concernant leur régime collectif ou leurs...
-
Front Desk Agent
1 week ago
Next Job, Canada Hôtel Travelodge Québec Full timeWorkplace : 3125 boulevard Hochelaga, Québec, Quebec, Canada, G1V4A8 **Salary**: 19.88$ per hour Travelodge Québec Located at the gateway to Quebec City, the Travelodge Quebec offers 230 rooms and suites, as well as 12 conference and banquet rooms. Whether for leisure or business, the Travelodge Quebec is distinguished by its complete range of services:...
-
Agent de Relations Humaines
15 hours ago
Next Job, Canada Action Santé LC Full timePoste d'agent/agente de relation humaine disponible dans plusieurs secteurs de la Côte-Nord Exigences obligatoires Détenir un diplôme universitaire terminal en sciences humaines tels que: criminologie, service social, sexologie, psychologie Être membre de L'OTSTCFQ Détenir un permis de travail valide au Canada Avantages Étant une agence de placement...
-
Next Job, Canada Village Vacances Valcartier Full timeLe Village Vacances Valcartier est présentement à la recherche d'un(e) agent(e) de sécurité pour l'Hôtel Valcartier! Fonction : Agent(e) de sécurité à l'Hôtel Valcartier PROFIL Tu es rigoureux(se), soucieux(se) des détails et une personne de confiance qui sait faire preuve de jugement. DESCRIPTION DU POSTE Sous la supervision du Directeur des...
-
Agent D'accueil
2 weeks ago
Next Job, Canada Coopérative Funéraire Des Deux Rives Full timeVous recherchez un nouvel emploi où votre contribution fait la différence, un milieu de travail axé sur l'Humain? À la Coopérative, le plaisir au travail, la communication, le respect et le travail d'équipe sont des valeurs fortes qui se traduisent dans notre quotidien. Nous avons deux postes agent d'accueil à combler pour nos succursales de Lévis...
-
Call Center Sales Agent
2 weeks ago
Next Job, Canada Reliance Comfort Limited Partnership Oa Reliance Home Comfort Full timeLEARN, DEVELOP AND GROW - WITH RELIANCE By joining Reliance as a Call Centre Agent, you become part of an organization that is committed to delivering exceptional experiences for our customers and will support you to be your best. What will you do? Exceed customer experience and sales expectations Deliver best-in-class service experience in a...
-
Service Hatch Employee
2 weeks ago
Next Job, Canada La Cage - Brasserie Sportive Full timeWe'll get straight to the point: we want you on our team. Join us to ensure the Cage atmosphere to our guests and foster fun at work! What's in it for you: Competitive salary A schedule that fits with your lifestyle A profitable referral program Scholarships Advantageous mobile phone plans Employee discounts on meals and Cage-branded grocery items Employee...
-
Agent Téléphonique en Télétravail
7 months ago
Next Job, Canada FIDGI Communications - Boischatel Full timeAvez-vous déjà pensé à un emploi exercé du confort de votre domicile, où vous pouvez être en contact avec les gens, tout en ayant la possibilité de relever des défis et faire partie d'une équipe dynamique ? Vous êtes stimulé à l'idée d'une rémunération bonifiée et recherchez une entreprise bien établie au sein de laquelle vous pouvez vous...
-
Front Desk Agent
1 week ago
Next Job, Canada Hôtel Travelodge Montréal Centre Full timePlace of work: 50 Boul René-Lévesque Ouest, Montréal, Québec H2Z 1A2 Status: Full time/Permanent The Travelodge Montreal is an affordable hotel located in the downtown area of the great metropolis. Are you looking for a pleasant, supportive, and professional work environment where the art of hospitality, politeness, and a smile are in the DNA of the...
-
Agent de Développement
2 weeks ago
Next Job, Canada Centre De Services Scolaire Des Chic-Chocs Full timeL'emploi d'agente ou agent de développement comporte plus spécifiquement la recherche, l'analyse et le développement d'activités reliées à une thématique particulière telle que les relations avec la communauté, l'analyse des besoins de formation des entreprises, le développement organisationnel, le développement du support technologique, la...
-
Customer Service Representative
15 hours ago
Next Job, Canada IND Alumnae Association Full timeRequirements: We are looking for great people to join our team as Customer Service Agents. You will proactively identify and offer appropriate solutions that create high customer satisfaction. IND Alumnae Association is the world leader in customer experience management. You can be a part of our team connecting the biggest and most respected brands on the...
-
Agent(E) de Soutien Au Service de La Paie
14 hours ago
Next Job, Canada Groupe D Resto Full timeTu sens que tu as l'étoffe pour être partie prenante dans le traitement du cycle complet de la paie et de la gestion des avantages sociaux pour une organisation et ses restaurants comptant un peu plus de 1000 employés?Ça adonne bien, le Groupe D Resto est actuellement à la recherche d'un ou d'une agent(e) de soutien qui aura pour mission d'appuyer le...
-
Bilingual Service Desk Agent
14 hours ago
Next Job, Canada Sun Life Financial Full timeYou are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll...