Bellhop

**The Team**
Naturally Pacific Resort aims to become a top resort that welcomes everyone and offers exciting experiences every day. We are seeking team members who are passionate about providing exceptional hospitality and service, and who align with our values of Passion, Community, Inclusion, and Innovation. Our focus is not only on creating memorable experiences for guests but also on establishing a fulfilling and enjoyable work atmosphere for our team. Becoming part of the Naturally Pacific team will allow you to engage in the hospitality industry within an expanding company that values every individual's input and celebrates achievements collectively.

**The Role**
As a key member of our team the Bellhop is responsible for greeting guests, handling luggage, and providing information about the facilities and services offered by the Resort. They will present themselves professionally when addressing the inquiries and needs of the guests. The Bellhop will be able to work in a fast-paced environment and meet the physical needs of the position. They will work well in a team environment and ensure the guests have a seamless and memorable experience.
**Your contributions to the team include**:

- Greet guests and ensure they have a positive first experience at the Resort.
- Escort guests to their rooms and carry their luggage from the point of arrival to their rooms.
- Ensure guests have extensive knowledge about the facilities and services offered by the Resort.
- Additional tasks and duties as assigned.

**A few things we are looking for in a new team member**:

- Must be able to perform job functions with attention to detail, speed and accuracy.
- Prioritization and task management skills.
- Remaining calm under pressure and resolving problems using good judgment.
- Follow directions thoroughly with mínimal supervision.
- Work cohesively with co-workers as part of a team.
- Maintain confidentiality of guest information and pertinent hotel data.
- 1 year customer service experience.
- Experience in a physically demanding position.

**Perks & Benefits**
At Naturally Pacific Resort, we believe in recognizing and rewarding the valuable contributions of our colleagues. As a member of our team, you can expect to enjoy a comprehensive range of benefits and competitive compensation tailored to your skill set, education, and experience. Please note that specific benefits may vary depending on the role and level within the organization.
- Comprehensive employer paid health, vision, and dental coverage for you and your family.
- Access to ongoing training and development opportunities to support your career growth and advancement within the company.
- Employee and Family Assistance Program.
- Discounts on various resort amenities and services such as food, golf, retail, and spa.
- Support for your health and wellness goals.
- Registered Pension Plan (RPP) eligibility after 1 year.

We are committed to fostering a positive and supportive work environment where our employees feel valued, respected, and motivated to excel. We believe that by investing in our team members' well-being and professional development, we can collectively achieve success and create a thriving and fulfilling work environment.

**The Resort**
At Naturally Pacific Resort, our mission is to provide guests with a memorable and meaningful experience. Located at the crossroads of the forest, mountains, and the Pacific Ocean in Campbell River BC, Naturally Pacific’s 100-room resort features a luxury spa, upscale restaurant and 18-hole golf course with a virtual driving range and lounge. This coastal destination offers spectacular views and access to some of the best outdoor experiences in the world. From eco-adventures, internationally renowned salmon fishing, wildlife watching, to traversing the parks and trails, Campbell River is a doorway to adventure.

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