Cabin Specialist

**Description**

**Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.**

The Cabin Specialist is responsible for conducting technical investigations of repetitive or obscure problems and rogue aircraft/systems on/off base and of In-Flight as required.

**Responsibilities**:

- Provide direct technical support/advice to Inflight Service and Flight Ops (during flights).
- Line/Base Maintenance, Engineering, Airframe MRO, Vendors and other departments on a daily basis.
- Maintain aircraft reliability in conjunction with Cabin Standards and Engineering.
- Initiate follow-ups on recurrent defects, dark flights and cabin safety incidents.
- Investigate, identify and issue CFMR. Recommended maintenance action for all Cabin Systems.
- Prioritizing and planning the cabin and aircraft work to Line Maintenance stations and Maintenance Bases.
- Optimize aircraft downtime opportunities to meet performance targets.
- Keep track of performance and adjust daily plan accordingly
- Work in conjunction with Planning department to develop recovery plans.
- Evaluate and identify flight schedule opportunities for cabin deviations and condition for maintenance work to be accomplished.

**Qualifications**
- Technical school training in an aeronautical field or equivalent. Post high school and/or university training an asset.
- Sound technical knowledge of processes and procedures relative to Air Canada's Maintenance Programs
- Detailed technical knowledge of aircraft Inflight Entertainment, Wi-Fi and Avionics Systems.
- Ability to develop and write clear, concise technical descriptions, instructions, information sheets and reports using simplified English.
- Ability to interpret engineering drawings, including wiring diagrams, Illustrated Part List and other type of Technical Instructions.
- Good analytical skills and ability to coordinate issues to successful conclusion.
- Good judgment and strong focus on continuous improvement.
- Good knowledge of cabin interiors, seats, lavatories, galleys and lighting systems.
- Ability to assess operational situation and make decisions on problems in terms of aircraft downtime, manpower, and resource requirements.
- Strong customer focus.
- Ability to adapt and react quickly to changes in a stressful environment, with minimum supervision.
- Team oriented individual with good communication skills.
- Knowledge of Excel, Word, PowerPoint, Access, TRAX and Netline.
- Must be available for shift pattern work (Day and Night shift).
- A.M.E license certificate is an asset.

**Conditions of Employment**:
**Linguistic Requirements**

**Diversity and Inclusion**

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees' unique contributions to our company's success.