Barista (Fitzhugh's Attendant)

Company Description

Fairmont Jasper Park Lodge is seeking passionate and adventurous individuals to join our incredible team here in the Canadian Rocky Mountains. Our hotel offers a wide variety of jobs in over thirty departments and is sure to have something that sparks your interest. We pride ourselves on the work/play lifestyle that working in Jasper National Park provides and we do our best to ensure your quality of life is elevated when working for us. If you have ever dreamed of working in Jasper, don't miss out on this opportunity.

**Job Description**:
**Barista (Fitzhugh’s Attendant)**

As a Barista Attendant, you will provide warm, sincere, and engaging service to our guests. With your knowledge of our authentically local menu you will ensure our guests receive an unrivaled experience at Fairmont Jasper Park Lodge.

**Rate of Pay**: Starting at $15.74 per hour. Full rate after one year is $16.77 per hour.

**What is in it for you**:

- Subsidized staff accommodation provided on-site for full time status
- Competitive extended benefits package including medical, vision and dental for full time permanent status
- Employee Travel Program
- Comprehensive Wellness Platform (LifeWorks)
- Discounts on food & beverage/spa/golf
- Opportunity to develop your talent and grow within Fairmont Jasper Park Lodge and over 5,000 properties with Accor

**What you will be doing**:
Reporting to the Outlet Manager, responsibilities and essential job functions include but are not limited to the following:

- Consistently offer professional, engaging and friendly service
- Follow outlet policies, procedures and service standards
- Assist guests regarding menu items in an informative and helpful way
- Have full knowledge of all menu items, contents and preparation methods
- Have full knowledge of beverage lists and promotions
- Prepare specialty coffee and service of items “to go”
- Sell and attractively display merchandise
- Handle all cash transactions and sales
- Complete daily and monthly inventory
- Perform opening, cleaning and closing duties
- Report any irregularities or comments from guests
- Follow all safety and sanitation policies
- Adhere to the hotel’s vehicle handling and safety policies while driving hotel and guest vehicles
- Other duties as assigned

**Qualifications**:
**Your experience and skills include**:

- Previous Food & Beverage and/or retail experience required within the last 2 years
- Previous Barista experience required
- Successful completion of Food and Beverage test required 80% and above.
- Pro Serve certification required
- Previous point of sale system experience an asset
- Excellent communication and organizational skills
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to work well under pressure in a fast-paced environment
- Ability to work cohesively with fellow colleagues as part of a team with minimum supervision
- Ability to focus attention on guest needs, remaining calm and courteous at all times

**Your team and working environment**:

- Sitting - 0-1 hr/day
- Walking - 6-10 hr/day
- Standing - 6-10 hr/day
- Bending/reaching - 4-6 hr/day
- Pushing/pushing - 4-6 hr/day
- Physical effort - required to lift up to 50lbs
- Environmental stress - busy atmosphere
- Fast-paced, upscale, luxury hotel
- Close proximity to Marmot Basin Ski Resort in winter and world-renowned hiking trails in summer
- Hospitality employees worldwide making this a great place to develop lifelong connections

Additional Information

**Our commitment to Diversity & Inclusion**: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

**Why work for Accor? **We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

CWMR-1907