Deposit Service Representative

**Deposit Service Representative**

**Full-time (18 Month Term) - Grunthal**

**Starting salary - $43,716**

At Access Credit Union, we support a professional and innovative work environment with a corporate culture that uniquely embraces empowerment, accountability, and trust. We recognize and value each employee's contributions to our success, which is why we offer competitive compensation, 100% company paid health benefits, employer-matched pension plan, continuing education, and career advancement opportunities within our credit union.

**At Access Credit Union, our values are straightforward**:

- Do good
- Be better
- Own it
- Move forward

**What will you be doing?**

The Deposit Service Representative is responsible for providing various account, deposit and investment services to new and existing members. This position is also responsible for administering and promoting the full range of credit union products and services and building member relationships that add value and contribute positively to the credit union’s profitability. 

**Key Responsibilities**:

- Administering and processing specialized accounts such as estates, term deposits, POA’s, and registered products (RRSPs, TFSAs, RESPs, RRIFs, LIFs etc.) .
- Communicating to the member all terms and conditions of any product being presented ensuring that the product is within the member’s risk tolerance and that all instructions are clearly laid out. Proper documentation must follow within the deadlines given.  
- Maintain thorough knowledge of and adhere to credit union policies and procedures on risk management, confidentiality, security and fraud prevention
- Observe all credit union policies and security requirements for privacy, safeguarding information, frauds, forgeries and holdup procedures.

**What do you need?**
- Grade 12 diploma or equivalent  
- Business Administration or other post-secondary education would be considered an asset 
- Previous customer service and/or sales experience  
- Demonstrated desire to serve others in a friendly and professional manner 
- Ability to identify and willingness to act upon sales and service opportunities 
- Strong interpersonal and communication skills, both verbal and written 
- Ability to work in fast-paced environment and perform well under pressure 
- Ability to prioritize using sound judgment to make timely and effective decisions 
- Attention to detail with high degree of accuracy 
- Knowledge of Access Credit Union’s products and services 
- **Must have a valid driver’s license and access to a personal vehicle as travel may be required**

**Are you ready to?**
- Be an ambassador for our brand, values and products
- Ensure things get done efficiently
- Go home each day feeling accomplished
- Challenge the status quo
- Build a career
- Continue learning

**We welcome diversity, value inclusion, and take pride in our vibrant corporate culture. Our team is a reflection of the members we serve and the communities we live in.**

**Salary**: From $43,716.00 per year

**Benefits**:

- Company events
- Company pension
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- Vision care
- Wellness program

Schedule:

- Day shift

Work Location: In person

Application deadline: 2024-02-21