Car Wash Supervisor

Full Time Permanent Job

9 am to 5:30 PM

The Car Wash Leader (Supervisor) will be working on site at the car wash, greeting and interacting with customers and leading a team by example. This person will be responsible for establishing and maintaining customer service, overseeing the operation of a location, and ensuring maximum sales through world class customer service and providing a high-quality customer experience.

Benefits include monthly bonuses, free car washes and Oil Changes etc.

**_Essential Duties and Responsibilities: _**
- Invests time to help each member of their team achieve their personal and professional goals.
- Regularly provided feedback regarding performance, providing an opportunity to improve skill.
- Constantly learns and becomes better in their leadership skills.
- Is relentless is providing a clean and safe environment for their team and guests.
- Appreciates the intellectual challenge to learn all about the soaps and unique equipment we use to give our customers a clean, shiny, and dry car.
- Loves working outdoors with the team and constantly teaching, coaching, and inspiring the great people you work beside.
- Provided customers a positive experience worth talking about.
- Ensures compliance with all policies and procedures through regular meetings and training of team members.
- Handles discipline and termination of team members as needed and in accordance with policy.
- Oversees the productivity, breaks, and daily scheduling of all team members.
- Ensures location is clean and well maintained; performs and/or delegates general housekeeping and maintenance responsibilities as needed.
- Assists customers in locating various products, resolving complaints, or providing information; directs customers to other departments as necessary.
- Properly uses membership approach when interacting with new customers.
- Help team members deliver clean and detailed cars by inspecting them before vehicle leaves the car wash.
- Performs other duties as assigned.
- This will be a joint duty of supervising both our locations in Durham regions as allotted each day.

**Qualifications and Requirements**:

- Strong leadership and communication skills.
- Self-motivated, and results driven leader.
- Excellent customer service skills.
- Experience leading a membership model (preferred)
- Experience managing a preventative maintenance program or something similar (preferred)
- Must be able to work various hours, weekends, and holidays (WHEN REQUIRED)
- Must be able to smile and maintain a clean appearance as per the dress and grooming standards.

**. Must have your own car to commute to work and commute within both locations.**

**. Must be able to manage a team of 8-10 employees.**

**Job Types**: Full-time, Permanent

**Salary**: From $17.00 per hour

Additional pay:

- Bonus pay
- Commission pay
- Overtime pay
- Tips

**Benefits**:

- On-site parking
- Store discount
Schedule:

- 8 hour shift
- Monday to Friday
Ability to commute/relocate:

- Durham, ON: reliably commute or plan to relocate before starting work (preferred)
**Experience**:

- managerial: 1 year (preferred)