Manager, People and Culture

**MANAGER, PEOPLE AND CULTURE**

**(Human Resources and Learning and Development)**

**Bilingual**

**Type of Position**:Permanent Full-Time**

**Hours of Work**: 35 hours per week, Monday to Friday, 8:30 am - 4:30 pm

**Please note that this is a non-unionized role**

The manager of People and Culture is responsible for managing the Learning and Development portfolio and for co-managing a portion of the Human Resources portfolio.

**Essential Minimum Qualifications**:
**Education**: Requires knowledge and skill acquired through the completion of a Master’s Degree in a relevant field. Additional post-secondary education with specialization in adult education, human resources, organizational development.

**Registration**: CHRP or CHRL an asset.

**Experience and Knowledge**:

- A minimum of five years recent progressive experience in Human Resources with a focus on Learning and Development, Safety and Wellness, and Performance Management.
- A minimum of 5 years’ experience designing, developing, and executing learner-centric/strategic solutions to address knowledge, and/or skill.
- A minimum of three years of supervisory experience is required for this position.
- Build and maintain relationships with the trainers both internal and external to provide superior learning experiences.
- Develop communication strategies and oversee its implementation, maintenance, and ongoing needs.
- Experience managing multiple concurrent projects/programs.
- Experience working in a non-profit unionized environment.

**Human Resources responsibilities include but not limited to**:

- Experience in HRIS implementation and management, preferably UKG, inclusive of training, performance, and onboarding.
- Ability to liaise with various department leads as required.
- Experience in full cycle employee performance including but not limited to performance management, succession planning, and development of talent strategy.
- Experience managing the benefits program (Canada Life, Pension Plan, EFAP, LTD).
- Experience managing broad employee needs addressing employee wellness in the workplace including disability management, accommodations, and return to work.
- Experience in Health and Safety and knowledge of the applicable legislation.
- Participate in joint Health & Safety Committee as well as the Health & Safety Excellence Program.
- Experience in the creation, interpretation, and administration of policies and procedures and collective agreements.
- Thorough understanding of all relevant legislations including: ESA, AODA, WHMIS, etc.
- Skilled at the interpretation of government directives, legislation and legislative changes relating to Human Resources and the ability to ensure compliance with same.

**Learning and Development responsibilities include but not limited to**:

- Manage and maintain all aspects of the Learning Management System, learning assets and reporting as well as troubleshoot issues with eLearning courses.
- Experience with Learning Management Systems, FTP, SCORM and other learning technologies such as Zoom.
- Manage all stages of the learning lifecycle including learning strategy, curriculum design, content development, delivery support, measurement/evaluation, and maintenance.
- Maintains all learning materials, handbooks, user guides and update them as needed.
- Provide back up support to the training coordinator in scheduling training sessions and managing course enrolment as needed.
- Oversee, support, mentor, and work with the training coordinator.
- Knowledge and experience with rapid eLearning development tools (Articulate Storyline, Rise 360).
- Early adopter of new trends, technologies, and methods for delivering training to a variety of learners and learning types.
- Ability to communicate, negotiate, influence, and build collaborative relationships at all levels of the organization.

**DESIRED QUALIFICATIONS**:
**Personal Suitability**:

- Strong project management, process development, and leadership skills.
- Ability to prioritize and work effectively within stated timeframes and deadlines.
- Strong problem solving and troubleshooting skills.
- Excellent verbal and written communication, interpersonal and organizational skills.
- Ability to function as a team player.
- Exceptional collaboration skills: well-developed ability to build partnerships with a wide variety of people at all levels, internally and externally, and adapt messaging and communication style to the needs of different audiences and personality types.
- Ability to adapt and remain flexible.
- Ability to utilize creativity and strategic thinking.
- Dedicated to the needs of the community as well as individual workers.
- Ability to work in a highly confidential and sensitive manner.
- Ability to work using an EDI lens.
- Ability to work in a manner that is safe for oneself and others.

**Language**: Bilingual (French/English) essential.
- The Canadian Mental Health Association is committed to Equity, Diversity, Inclusion, and