Customer Experience Associate

2 months ago


Pickering, Canada TD Bank Full time

**TD Description**

Stay current and competitive. Carve out a career for yourself. Grow with us.

**Department Overview**

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long
- lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our customers and small businesses achieve their financial goals.

We are looking for brand champions, relationship builders, and leading professionals with an understanding of market and economic trends that can build legendary customer experiences.

Join TD Canada Trust and think like a customer, act like an owner, innovate with purpose and execute with an impact.

In this role, you will:

- Process financial transactions like deposits, withdrawals and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics
- Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
- Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary
- Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
- Connect personally with customers to advise them appropriately and clearly on banking solutions and processes
- Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
- Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities
- Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

**Job Requirements**
- High School Diploma with over 1 year of relevant experience
- Undergraduate degree or equivalent is an asset
- Strong administration, organizational, planning and time management skills to work in a fast-paced environment
- Hands on knowledge of using MS Office (Word, Excel and Outlook) and internet
- A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities
- A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

**Inclusiveness**

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

**Job Family**
- Retail Sales & Service

**Job Category - Primary**
- Retail Banking - Customer Service

**Job Category(s)**
- Retail Banking - Customer Service

**Hours**
- 15

**Business Line**
- TD Canada Trust

**Time Type**
- Part Time

**Employment Type**
- Regular

**Country**
- Canada

**Province/State (Primary)**
- Ontario

**City (Primary)**
- Pickering

**Work Location**
- 1822 Whites Road

**Job Expires**
- 20-Mar-2023



  • Pickering, Ontario, Canada Walmart Canada Full time

    What you'll do...Our Customer Experience associates interact with every single one of our customers, acting as the warm smile and the helping hand that we pride ourselves on being. It is up to our incredible team to present Walmart's values to everyone who walks through our doors. We have many opportunities in our Customer Experience teams, including:...


  • Pickering, Canada TD Bank Full time

    403035BR Retail Banking - Customer Service Pickering, ON March 15, 2023 Company Overview Department Overview At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our customers...


  • Pickering, Canada Scotiabank Full time

    Requisition ID: 165517 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial...


  • Pickering, Canada Scotiabank Full time

    Requisition ID: 183522 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial...


  • Pickering, Canada Spara Executives Full time

    At **Spara Executives**, we specialize in driving customer acquisition and developing an unforgettable consumer experience. Our hands-on approach, both internally and externally, enables us to engage with our consumers in a multitude of ways across the region. Recently, our Customer Support Associate team has focused on innovating enhanced customer service...


  • Pickering, Ontario, Canada Spara Executives Full time

    At Spara Executives, we specialize in driving customer acquisition and developing an unforgettable consumer experience. Our hands-on approach, both internally and externally, enables us to engage with our consumers in a multitude of ways across the region. Recently, our Customer Support Associate team has focused on innovating enhanced customer service and...


  • Pickering, Ontario, Canada City of Pickering Full time

    Pickering Public LibraryHuman Resources, Central LibraryOne The Esplanade, Pickering, ON L1V 6K7External Job Posting, Pickering Public LibraryAre you passionate about serving and empowering the community? Do you value buildingpositive experiences for library clients? Do you strive to be part of a team that createsbelonging and inclusion within the library?...


  • Pickering, Canada City of Pickering Full time

    **Pickering Public Library** **Human Resources, Central Library** **One The Esplanade, Pickering, ON L1V 6K7** **pickeringlibrary.ca** External Job Posting, Pickering Public Library **Are you passionate about serving and empowering the community? Do you value building** **positive experiences for library clients? Do you strive to be part of a team that...


  • Pickering, Canada City of Pickering Full time

    Pickering Public Library Human Resources One The Esplanade, Pickering, ON L1V 6K7 pickeringlibrary.ca Job Posting, Pickering Public Library Are you passionate about serving and empowering the community? Do you value building positive experiences for Library clients? Do you strive to be part of a team that creates belonging and inclusion within the...

  • Sales Associate

    2 weeks ago


    Pickering, Canada Ricki's Full time

    **RICKI’S / BOOTLEGGER** **SALES ASSOCIATE** **PICKERING TOWN CENTRE** **PART TIME** As a Sales Associate with Ricki’s and Bootlegger you’ll be responsible for creating an exceptional brand experience for our customers shopping with us in store. We’re looking for passionate brand ambassadors who have a passion for fashion! **What You’ll...

  • Sales Associate

    2 months ago


    Pickering, Canada Sharleez Bridal Full time

    Sharleez Bridal is looking for a results driven retail Sales Associate. To be successful as a Sales associate, you should stay up-to-date with products knowledge and maintain our store’s visual appearance in high standards. Ultimately, the duties of a sales associate are to achieve excellent customer service, while consistently meeting the store’s sales...


  • Pickering, Canada Michaels of Canada, ULC. Full time

    Store - TOR-PICKERING, ON Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading and managing adherence to Standard Operating...


  • Pickering, Canada Michaels of Canada, ULC. Full time

    Store - TOR-PICKERING, ON We're here for the Makers! Come be a part of the team where innovation and teamwork come together to support the most exciting missions in the world! Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together. Deliver a customer centric shopping experience...

  • Sales Associate

    1 week ago


    Pickering, Canada Tip Top Tailors - Pickering Town Centre Full time

    _**Grafton Apparel believes everyone deserves to look great! We fit your body, your budget, your style and with the confidence you get when you look and feel great!**_ Want a career with a successful Canadian company? Let’s chat! - **What we can offer you**_; - We have an amazing employee discount! - Learning opportunities to help you grow and progress...

  • Consumables Associate

    2 months ago


    Pickering, Canada Walmart Canada Full time

    **Position Summary... **:Working as a Consumables Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Consumables Associate is a customer service champion that contributes to the high-volume, fast-paced flow of merchandise from the backroom to the salesfloor. This Associate will function as part of a team to stock...

  • Consumables Associate

    21 hours ago


    Pickering, Canada Walmart Canada Full time

    **Position Summary... **:Working as a Consumables Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Consumables Associate is a customer service champion that contributes to the high-volume, fast-paced flow of merchandise from the backroom to the salesfloor. This Associate will function as part of a team to stock...

  • Sales Associate

    2 weeks ago


    Pickering, Canada Mastermind Toys Full time

    **"We’re hiring! Mastermind Toys - Canada’s Authority on Play - has big plans and we want YOU to join our growing team! We have a customer-obsessed culture, which we believe starts with employee experience. Over 39 years later, Mastermind Toys is the nation’s largest specialty toy and children’s bookstore, and we deeply believe that “Play is...

  • Store Associate

    3 weeks ago


    Pickering, Canada Sherwin-Williams Full time

    This position is essential to the success of our retail stores. Store associates work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates are also expected to promptly resolve any customer concerns and ensure maximum client...

  • Sales Associate

    2 days ago


    Pickering, Ontario, Canada Sharleez Bridal Full time

    Sharleez Bridal is looking for a results driven retail Sales Associate. To be successful as a Sales associate, you should stay up-to-date with products knowledge and maintain our store's visual appearance in high standards. Ultimately, the duties of a sales associate are to achieve excellent customer service, while consistently meeting the store's sales...

  • Store Associate

    3 weeks ago


    Pickering, Canada The Sherwin-Williams Company Full time

    This position is essential to the success of our retail stores. Store associates work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates are also expected to promptly resolve any customer concerns and ensure maximum client...