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Business Systems Analyst Ii

7 months ago

Toronto, Canada Zurich Insurance Full time

**The Opportunity**
- Are you looking for a caring, collaborative, values-driven workplace with inspiring teammates and leaders? Do you have the ambition and desire to be the best and thrive at the most impactful global insurance provider in the world? Look no further than Zurich Canada.- If you have experience in Business Analysis and working under general supervision to identify gaps between business objectives and systems scope by interviewing business owners, conducting research and drawing on own knowledge of applicable business systems and industry requirements in order to propose and develop approved system enhancements. The role also guides and advises less experienced Business Systems Analysts. And are looking for a new challenge, we would love to hear from you.- Zurich Canada is currently looking for a Business Systems Analyst with experience working with SmartCommunications and/or Mendix.- This is a unique opportunity to build your knowledge and experience for the future in a supportive environment where your voice matters.**What you will do**:

- Experience working on industry standard off-the-shelf products for document production such as SmartCommunications and/or low code platforms such as Mendix.
- Experience working in a medium to complex enterprise IT projects and maintenance teams.
- Strong written and verbal communication skills needed; ability to tailor approach based upon audience and message.
- Hands on experience with change management tools/methodologies.
- Coordinate and lead activities with business owners to gather detailed requirements through interviews, documentation and facilitated working sessions for approved projects and enhancements.
- Monitor business decisions and manage requirements documentation and communication.
- Organize and manage multiple assignments with competing priorities and deadlines, while adhering to departmental guidelines and expectations.
- Evaluate project impact through consultation with the business, regulatory, Information Technology management, development, quality assurance, validation, and training teams.
- Understand customers’ processes and products and how they fit within the goals of the function or business unit.
- Lead analysis of requirements to determine the systems’ potential and define impact on other business units and systems.
- Support the development team in completion of impact assessments and validation of effort estimates.
- Create process models based on business requirements in order to determine the completeness of the information and process components.
- Hands-on experience working on Agile projects, familiar with Agile ceremonies and drives them as required.
- Utilize Unified Modeling Language tools in creating Use Cases, Class and Sequence Diagrams based on the product design documentation.
- Support system configuration and integration testing including the functionality, performance and fit to ensure original requirements are met.
- Support the implementation activities, troubleshooting system environmental issues and providing training as required.
- Business Travel, as required
- Extended Hours during Peak Periods/Shift Work/Holiday Work, as required
- Regular Predictable Attendance
- Visibility in the Office, as required
- Job Qualifications**What you bring to the table**:
**Required**:

- Bachelor's Degree in Business Administration or Computer Science or Engineering and 5 or more years of experience in the Information Technology area
- OR- High School Diploma or Equivalent and 7 or more years of experience in the Information Technology area
- AND- Process reengineering, e.g. LEAN/Six Sigma, Continuous improvement methodologies.- Process modeling tools.- Business Systems Integration.**Preferred**:

- Experience in intermediate complex enterprise projects.-
- General knowledge of financial services industry including knowledge of insurance business processes and processing.- Must possess in-depth, strong problem solving analytical skills.- Strong written and verbal communication skills needed; ability to tailor approach based upon audience and message.- Hands on experience with change management tools/methodologies.- Proficient in using computer-based tools.**Our Culture**
- At Zurich, we are proud of our culture. We are passionate about Diversity, Inclusion, Equity and Belonging (DEIB). We want you to bring your whole self to work, and we want our employees to be reflective of the communities in which we live and work. Our DIEB initiatives are creating an environment where everyone feels welcome.- We have a collaborative culture where diversity of thought is valued. We value your input and strive to give our employees the tools they need to make an impact.- We care about our employees’ well-being and offer a comprehensive health/benefits plan with varying levels of coverage to suit your specific needs and a competitive total compensation package.- We understand how important it is to rest, recharge and do the