Assistant, It

**Business Unit**: Information Technology (IT)
**Reports to**: Manager, IT
**Status**: Full time, term, max 280 hours
**Start Date**: June, 2023
**End Date**: August, 2023
**Hourly Rate**: $17.00 - $18.00 (pending experience)
**Location**: RHF Office in Richmond, BC (hybrid or remote)

Founded on the legacy of Rick Hansen’s Man In Motion World Tour, the Rick Hansen Foundation (RHF) is a Canadian registered charity with the vision of creating a fully inclusive and accessible world where people with disabilities are living to their full potential. Through our programs and partnerships, we break down barriers for people with disabilities by changing attitudes, creating accessible spaces and inspiring an inclusive society.

RHF is a dynamic and rewarding place to work. Our success begins with our people. We are committed to building a diverse workforce representative of the communities we serve. This Canada Summer Jobs position is an excellent opportunity for you to develop your skills and gain valuable experience working in a dynamic environment. If you’re interested in being a part of our innovative team this summer, we hope that you will consider this opportunity with us

**ELIGIBLE APPLICANTS: CANADA SUMMER JOBS PROGRAM**
- Must be between 15 and 30 years of age at the start of employment;
- Be a Canadian citizen, permanent resident, or person to whom refugee protection has been conferred under the Immigration and Refugee Protection Act; and
- Be legally entitled to work in Canada in accordance with BC legislation and regulations. International students are not eligible participants.

**ALL STAFF: KEY ACCOUNTABILITIES**
As an integral member of the RHF team and as expected of all staff, this position actively participates with:

- Strategy
- Organizational Culture
- Contributes in regular sessions, develops goals, supports and implements action plans
- Inclusion, Diversity, Equity and Accessibility (IDEA)
- Values

1. We Collaborate Respectfully

2. We Engage Authentically

3. We Keep Our Promises

**JOB SUMMARY**
The Assistant, IT will perform a wide range of administrative duties for the IT team related to IT. They are a part of the IT team related to services for IT. They will report to the Manager, IT as well as liaise with all RHF staff, vendors, visitors, couriers and BCIT.

**RESPONSIBILITIES**

Main duties:

- Provide support for RHF on-site and remote users;
- Manage incoming helpdesk tickets through to resolution;
- Assist Infrastructure team in various projects and activities; and
- Create active learning tutorials videos and other diverse and accessible IT
resources.
- Perform other duties as requested.

**PREFERENCES**
- IT, or computer science background preferred.
- High degree of professionalism and strict adherence to maintaining confidentiality
and privacy;
- Effective oral and written communication skills and excellent attention to detail;
- Computer experience with MS Office;
- Strong attention to detail; and
- Ability to work both independently and within a team environment.
- An equivalent combination of education, experience and skills/behaviours will be
considered.

**HOW TO APPLY**
If you are interested in being a part of our innovative team and are passionate about making a difference, we hope that you will consider a career with us.