Warehouse Fulfillment Team Lead on

2 months ago

Mississauga, Canada Tru Earth Full time

Tru Earth is looking for a fulfillment team lead to join our Ontario team
- Join our team at Tru Earth, a proud B-Corp certified organization, where your work will not only contribute to our success but also align with our commitment to social and environmental responsibility, making a positive impact on the world while fostering a purpose-driven and sustainable workplace culture._

We are looking for someone who will play a crucial role in ensuring the accurate and efficient packing of all customer orders for Tru Earth. They will oversee a team of Fulfillment Crew Member(s), providing guidance and direction to ensure that orders are prepared accurately and in a timely manner. This role requires attention to detail, excellent organizational skills, and the ability to maintain a high level of performance in a fast-paced environment. If you're ready to take your career to new heights and make a lasting impact, we want to hear from you
- At Tru Earth we dedicate to make true lasting change that helps save the planet. This begins with a diverse employee base and an inclusive work environment. We are continuously working to ensure our processes and policies are inclusive to all and respects varying experiences and needs. We are proud to be an equal opportunity employer that values and welcomes a diverse employee base. _

**Diversity is a fact, Inclusion & Equity is a choice, Belonging is an outcome.**

**Main Job Tasks, Duties and Responsibilities**
- Assist with Creating team schedules and delegating tasks to ensure proper workflow.
- Continuously monitor employee performance while identifying areas of improvement.
- Assess employee performance and provide feedback to P&C and senior guidance team.
- Ensure team members meet deadlines for key projects and tasks.
- Address any concerns or issues identified by team members.
- Provide training and oversee the orientation of new employees noting company policies and procedures.
- Coordinate the Quality Assurance functions required within fulfillment including corrective action implementation.
- Teamwork with the Customer Experience Team on Fulfillment returns and replacements for Tru Earth.
- Order packaging supplies as needed.
- Instill positivity and motivation within a team.
- Assist with Cycle Counts and Inventory for Tru Earth.
- Reporting Safety Hazards within the work environment.
- Have good comprehension, participate, assist and follow all safety programs and policies within the manufacturing location.
- Conduct frequent visual inspection of finish goods and record quality checks.
- Additional duties as required to assist in warehouse operations.

**Education and Experience**
- Highschool Education
- Minimum 2 years’ experience in a similar role
- Guidance Experience (can run a team of 4 to complete all orders and follow the company’s KPI’s)
- Inventory Management experience
- Shipping/Receiving experience
- Technical troubleshooting experience

**Key Skills and Competencies**
- Passionate about the environment, sustainable living, and eradication of plastic in households.
- Ability to thrive in a dynamic, high paced work environment including prioritizing work to meet multiple deadlines.
- Exceptional relational skills; ability to articulate clear direction and influence others.
- Excellent communications skills, both written and oral.
- Advanced use of Microsoft Office and business communications platforms such as Slack.
- Strong organizational skills with an ability to problem solve and develop effective solutions.
- Demonstrated ethical and professional conduct, including maintaining confidentiality.
- Entrepreneurial mindset combined with the eagerness to learn and personal drive.
- Tru Earth does not accept unsolicited resumes from search firms or employment agencies. Unsolicited referrals and resumes are considered Tru Earth property and therefore, Tru Earth will not pay a fee for any placement resulting from the receipt of an unsolicited referral. At Tru Earth's request only, preferred vendors may be invited to refer talent for specific open positions. In these cases, a fully-executed agreement with Tru Earth must be in place and current._

**Job Types**: Full-time, Permanent

Pay: $22.12-$23.23 per hour

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: In person

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