Admission Agent
3 weeks ago
**SUMMARY**
Under the supervision of the Centre Director and the Director, Relation and Admissions, the Admission Agent manages all activities related to data collection, service requests and admissions.
**RESPONSIBILITIES**
- Ensures that all of the organization’s policies and procedures are followed and prioritizes the quality of care provided, as well as the safety and well-being of residents, in all tasks performed, actions taken and documents prepared;
- Is vigilant with regards to the safety of Portage staff and residents, immediately reports any dangerous situation and any accident or incident involving one or many residents;
- Ensures that all tasks and actions performed focus on the safety and well-being of residents;
- Ensures that future residents have provided all the required documents for their admission;
- Welcomes the future residents, evaluates their demand, motivation and criteria;
- Completes the program eligibility questionnaire for external applicants and those who are incarcerated;
- Updates relevant information in the resident’s database;
- Refers residents to external resources;
- Represent Portage in the community network and report on the action plan to the Admissions Coordinator;
- Complete monthly statistics reports for admissions and present them at the team meeting;
- Fulfills any other related task at the request of his or her immediate supervisor.
**PROFILE REQUIRED**
- Hold a college degree (DEC) or a university degree in addiction, substance abuse, or in a related field;
- Minimum 2 years of pertinent experience in a similar position;
- Demonstrated skills in oral and written communications;
- Good knowledge of Microsoft Office: Outlook, Word, PowerPoint, and Excel;
- Capacity to negotiate, persuade and work under tight deadlines;
- Autonomy, empathy, organizational skills, initiative, excellent analytical and evaluation capacity.
**OTHER INFORMATION**
- **Job type**: Permanent, full-time position
- **Schedule**: Monday to Friday - Day Shift
- **Salary**: as per company’s salary scale
- **Benefits**: group insurance, RRSP, EAP, Virtual Healthcare Service, 4 weeks of vacation/year, 13 statutory holidays/year, accumulation of sick days
- **Other benefits **:parking.
- **The use of the masculine gender is for the sole purpose of lightening the text**_
- **Please note that only selected applicants will be contacted**_
**Salary**: From $20.60 per hour
**Benefits**:
- Dental care
- Employee assistance program
- Life insurance
- On-site parking
- RRSP match
- Vision care
Schedule:
- Monday to Friday
**Education**:
- AEC / DEP or Skilled Trade Certificate (preferred)
Work Location: In person
