Plasma Associate

**Job category**: Laboratory and phlebotomy
**Job posting ID**: 4913

**Employment status**:Regular part-time
**Possible schedule/FTE**:0.73

**Classification**:USW 2010
**Salary/Rate of pay**:26.94

**Application deadline**: 2023-08-21

**Together, we can make all the difference in the lives of others.**

Be part of a dynamic, collaborative and caring organization committed to saving and improving lives. Thousands of patients depend on us every day for reliable access to safe blood, plasma, stem cells and organs and tissues.

If you are looking for a rewarding experience with a values and mission-driven team, join Canada’s Lifeline and make a meaningful difference.
- We acknowledge that the work of Canadian Blood Services spans many Territories and Treaty areas across the country, and we are grateful for the Traditional Knowledge Keepers and Elders who have guided us in this important work. We recognize the land and waters that have inspired our work and offer gratitude to those Indigenous peoples on whose territory we work, live and play._

**About the role**:
Canadian Blood Services is looking for a **Regular part-time** **Plasma Associate** to join our dynamic **Plasma Operations** team.

The **Plasma Operations** is responsible for supporting Canadian Blood Services by collecting plasma in a safe manner to enable safe products which save lives every day.. In this role, you will be responsible for performing assigned duties associated with the plasma donation and production process as defined by standard operating procedures. You will participate in projects/continuous improvement initiatives that contribute to the success of the program. You will also act as an ambassador of the program to promote and contribute to a collaborative and customer-centric work environment.

**Formula for success**:

- Assembles and prepares supplies, equipment and associated documentation required to expedite collection process
- Conducts confidential donor screening, obtains donor consent, completes donor registration, and responds to inquiries and concerns regarding plasma donation/process, etc.
- Performs venepuncture according to established standards
- Ensures completeness of information in IT system for products
- Prepares product samples for shipment to testing facility and to fractionator and ensures documentation requirements and products meet specifications
- Prepares product for freezing, monitors temperature, and centrifuges product samples as per established procedures
- Assists with various recruitment/retention initiatives designed to further grow or engage the donor base
- Participates in the development and maintenance of an effective non-conformance program, which includes data collection and analysis, root cause analysis, monitoring of its effectiveness, and recommending and implementing process improvement activities as needed

**Desired education and skills**:

- Post-secondary level education in a relevant discipline from a recognized institution preferably in science/health related field of study
- A minimum of three years of progressive experience working with the public, particularly in a high customer-focused environment
- Completion of a formal training program in phlebotomy is an asset
- Experience with current Good Manufacturing Practices is an asset
- Excellent communications skills in English, with French considered an asset and may be a requirement for a certain number of positions
- Adaptable, flexible and comfortable with frequent changes
- Must be detail-oriented and capable of working in a highly regulated environment
- The ability to exercise judgment, tact, diplomacy and strict confidentiality are mandatory
- Computer literacy required

**What we offer you**:

- Payment in lieu of vacation and/or holidays
- Comprehensive group health, dental and vision benefits for you and your family or payment in lieu of benefits
- Defined benefit pension plan
- Employee discounts, wellness program, professional resources

Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.**If this role resonates with you, we encourage you to apply This could be your first step towards a meaningful and inspiring career. Come to work each day knowing that you save lives.**

We thank all applicants for their interest. However, only those considered for an interview or those invited to participate in an assessment (such as testing) will be contacted. Applicants who require accommodation should discuss their needs with us.