Operations Manager

3 weeks ago

Toronto, Canada Giorgio Armani Corporation Full time

Operations Manager | Full-Time | Emporio Armani Yorkdale

As a **leader** within Giorgio Armani Corporation, you will be part of a **diverse** leadership and sales **team**, who you will **inspire** and **motivate** each day. You will work with the General Manager to support the entire team on **driving sales**, providing an **excellent client experience**, **building strong talent** and ensure the store operates efficiently and effectively. Your ability to combine **entrepreneurial spirit**, **passion** for the brand and knowledge of the luxury/retail business with organizational skills to manage the store will greatly influence the client and associate experience.

As an Operations Manager, you will also provide input on **merchandising strategies** and be accountable for the **operations** of the store. Your daily presence on the sales floor will provide you the opportunity to understand the business on the **front line**, and you will have the opportunity to use the insights to improve the store’s business. You will help shape and execute store strategies to drive revenue. In addition, you will be **accountable** for ensuring appropriate communications are cascaded throughout the team.

To succeed in this role you are willing to lead by example and with **integrity**, **collaborate**, be **intellectually curious**, **strategic**, **lead through ambiguity** and **change** and **results oriented**. As the person accountable for achieving **Inventory targets** and Operational Excellence, you will manage the areas of **back of house**, **point-of-sale**, **human resources**, **facilities management**, **operating budgets** and collaborating with the **Loss Prevention** business partner.
- Our team mission is passionately conveying the vision of Giorgio Armani._

**Qualifications & Skills**:

- Minimum Three (3) years of experience with emphasis on store management or office administration
- College/Post-Secondary degree preferred
- Excellent communication (verbal and written) skills and the ability to influence partners and motivate direct reports
- Demonstrated experience in executing Trainings and Presentations
- Proficiency with Retail Systems and Office programs, i.e. Excel, Word and PowerPoint
- Open availability and able to work a flexible schedule, including holidays, nights and weekends

**Physical Demands**:
**Activity**

**Demands**

**Frequency**

Sitting
- At Desk_
- Frequent_

Standing/Walking
- Within Store Environment_
- Frequent_

Lifting/Carrying
- Up to 50 lbs boxes, mannequins & other items_
- Frequent_

Push/Pull
- Moveable shelving and doors_
- Frequent_

Climbing
- Stairs and Ladders_
- Frequent_

Reaching Below/Above Shoulder
- To reach higher items on shelves_
- Frequent_

Fine Motor Tasks
- Computer Use, Garment Steaming, Applying/Removing Sensor Tags, etc.- Frequent_

Auditory & Vision
- Hear and see safety signals, read labels, registers, computers, etc._
- Constant_

**Cognitive Demands**:
**Activity**

**Demands**

**Frequency**

Communication
- Verbal & Writing_
- Constant_

Supervise Teams
- Direct team members, monitor performance, ensure safety_
- Constant_

Plan
- Strategize to drive business_
- Constant_

Fine Audit / Analysis
- Accuracy of Transactions, Inventory, etc._
- Frequent_

Administrative Tasks
- Various- Frequent_

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