Customer Support Technician

2 months ago


Perth, Canada PERTH AND SMITHS FALLS DISTRICT HOSPITAL Full time

**PERTH AND SMITHS FALLS DISTRICT HOSPITAL**

**JOB POSTING CUPE 2024-85**

**DATE**: September 11, 2024

**DEPARTMENT**: H.I.S.

**POSITION**: CUSTOMER SUPPORT TECHNICIAN - TEMPORARY FULL TIME

Length of contract: September 2024 - March 31, 2025

**SUMMARY OF JOB**:
The Customer Support Technician provides customer service and first-level information technology support ensuring timely and accurate problem resolution and education to enable customers to use the supported information infrastructure. The incumbent liaises with all hospital employees, medical staff, and volunteers, contributing to a positive working environment, and is accountable for contributing to service delivery of the Perth and Smiths Falls District Hospital. The Customer Support Technician participates in the on-call schedule providing support after hours and on weekends/statutory holidays.

**MINIMUM REQUIREMENTS/QUALIFICATIONS MUST HAVE**:

- Completion of a two (2) or three (3) year Community College Diploma in Computer Sciences or Information Systems/Technology
- At least one (1) year recent experience in an IT Desktop Support role OR an equivalent combination of education and experience
- Demonstrated knowledge of computer hardware and peripherals
- Demonstrated ability to use Microsoft Office/Outlook
- Ability to multi-task and work in a stressful environment
- Basic knowledge of Active Directory
- Above average interpersonal and communication skills (oral, written and electronic)
- A valid driver’s license

**Assets**
- Previous experience using LanSweeper (Asset Management and Helpdesk)
- Previous experience using AD Manager Plus
- Previous experience in the healthcare sector

**Shifts**: Days, On Call

**Salary**: $28.365 - $29.186 - $30.302 - $ 31.522 - $32.746

**Job Type**: Fixed term contract
Contract length: 6 months

Pay: $28.36-$32.75 per hour

Expected hours: 37.5 per week

Schedule:

- Monday to Friday
- On call

Work Location: In person

Expected start date: 2024-09-16


  • Lab Patient Technician

    5 months ago


    Perth, Canada LifeLabs Full time

    LifeLabs is the largest community diagnostics laboratory in Canada, serving the healthcare needs of Canadians for over 50 years. Our team members are truly centred around our customers, and we know that behind every lab requisition, sample being tested, or investment in technology is an individual and their family counting on us. Consistently named one of...

  • Rv Technician

    5 months ago


    Perth, Canada Eastern Region 3 Full time

    The RV Place (a subsidiary of the Leisure Days RV Group), located in Perth Ontario, has an immediate opening for a full-time RV Technician. Leisure Days RV Group is the 4th largest RV dealership group in North America, and the largest RV Group in Canada with over 36 dealerships in 4 provinces - British Columbia, Ontario, Nova Scotia, and New...


  • Perth, Canada PERTH AND SMITHS FALLS DISTRICT HOSPITAL Full time

    **PERTH & SMITHS FALLS DISTRICT HOSPITAL** **DEPARTMENT**: PHARMACY **POSITION**: PHARMACY TECHNICIAN - PERMANENT PART TIME **SUMMARY OF DUTIES**: The Pharmacy Technician works to the scope of practice as described within the National Association of Pharmacy Regulatory Authorities (NAPRA) Model Standards of Practice for Canadian Pharmacy Technicians to...

  • Rv Technician

    5 months ago


    Perth, Canada The RV Place Full time

    Leisure Days RV Group is the 4th largest RV dealership group in North America, and the largest RV Group in Canada with over 36 dealerships in 4 provinces - British Columbia, Ontario, Nova Scotia, and New Brunswick. Headquartered in Ottawa, the Leisure Days RV Group was started in 2003 when it opened RV Canada. The Leisure Days Group leverages its superior...


  • Perth, Canada Klomp's Home and Garden Full time

    The Horticulture Technician Nursery & Greenhouse Associate is responsible for working as a team member, with various areas of the business, completing day-to-day duties including, helping customers and answering queries, providing information on products, preparing orders and deliveries, loading and unloading deliveries or returns, operating machinery and...

  • Technician, Enterprise

    5 months ago


    Perth, Canada KPMG Full time

    Overview: At KPMG, you’ll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. As a Technician, you will be responsible for all day to day accounting and bookkeeping functions related to each client you serve. The role provides the opportunity for...


  • Perth, Canada LifeLabs Full time

    For over 50 years, LifeLabs has been Canada’s leading provider of laboratory diagnostic information and digital health connectivity systems, enabling patients and healthcare practitioners to diagnose, treat, monitor and prevent disease. We are passionate about empowering healthier Canadians through accessible, accurate, and innovative diagnostic...


  • Perth, Canada Foodsmiths Full time

    **At Foodsmiths our goal is to inspire customers and employees to live their best life of healthy living, building a stronger community and promoting a cleaner environment.** **Come join us in the role of Merchandiser** Foodsmiths Cashier Has great customer service skills and communicates effectively by giving the best customer service possible to support...


  • Perth-Andover, New Brunswick, Canada Doug Pearson Auto Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Automotive Mechanic Helper to join our team at Doug Pearson Auto. As an Automotive Mechanic Helper, you will assist our experienced technicians in performing routine maintenance and repairs on vehicles.ResponsibilitiesAssist technicians in performing routine maintenance and repairs on vehicles,...


  • Perth-Andover, New Brunswick, Canada Doug Pearson Auto Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Automotive Mechanic Helper to join our team at Doug Pearson Auto. As an Automotive Mechanic Helper, you will assist our experienced technicians in performing routine maintenance and repairs on vehicles.ResponsibilitiesAssist technicians in performing routine maintenance and repairs on vehicles,...


  • Perth, Canada KPMG Full time

    Overview: At KPMG, you’ll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. The opportunity The Enterprise group is looking for an Administrative Assistant/Technician to join its dynamic team. **Please note that this is an on-site position...


  • Perth, Canada BMO Financial Group Full time

    30 Gore Street East Perth Ontario,K7H 1H5 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...


  • Perth, Canada Foodsmiths Full time

    **At Foodsmiths our goal is to inspire customers and employees to live their best life of healthy living, building a stronger community and promoting a cleaner environment.** **Come join us in the role of Merchandiser** Foodsmiths Deli clerk Has great customer service skills and communicates effectively by giving the best customer service possible to...


  • Perth, Canada TD Bank Full time

    **Customer Experience Associate (Perth, ON)**: - 423967BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 70 Gore Street East **Employment Type** - Regular **City** - Perth **Time Type** - Part Time **Province/State** - Ontario **Hours** - 20 **Workplace Model** - Onsite **Pay Details** **Department...

  • Parts Manager

    2 weeks ago


    Perth, Canada Hinton Dodge Chrysler Full time

    **Job Summary** Are you passionate about cars and have a knack for Organization and Customer Service? We are a leading automotive dealership looking for a dedicated **Parts Manager** to over see our parts department. This is an exciting opportunity to lead a dynamic team and ensure our technicians and customers receive top-quality parts and...

  • Parts Manager

    3 months ago


    Perth, Canada Hinton Dodge Chrysler Full time

    **Job Summary** Are you passionate about cars and have a knack for Organization and Customer Service? We are a leading automotive dealership looking for a dedicated **Parts Manager** to over see our parts department. This is an exciting opportunity to lead a dynamic team and ensure our technicians and customers receive top-quality parts and service. The...

  • Sevice Advisor

    5 months ago


    Perth, Canada Smiths Falls Ford Full time

    Smiths Falls Ford is looking for a service adviser to join our team. Responsibilities of the job include greeting customers, assessing vehicle condition, discussing required maintenance and repairs. Other responsibilities will include, writing up repair orders for the technicians, keeping customers up to date on repair needs / pricing / timelines and finally...


  • Perth County, Canada Oakes Truck Sales Full time

    Job Title: Heavy Duty Diesel Engine TechnicianWe are seeking a skilled Heavy Duty Diesel Engine Technician to join our team at Oakes Truck Sales. As a key member of our service department, you will be responsible for troubleshooting and repairing complex diesel engine systems.Key Responsibilities:Troubleshoot and inspect equipment to detect faults and...


  • Perth County, Canada Oakes Truck Sales Full time

    Job Title: Heavy Duty Diesel Engine TechnicianWe are seeking a skilled Heavy Duty Diesel Engine Technician to join our team at Oakes Truck Sales. As a key member of our service department, you will be responsible for diagnosing and repairing complex diesel engine issues in heavy trucks.Key Responsibilities:Troubleshoot and inspect equipment to detect faults...


  • Perth County, Canada Oakes Truck Sales Full time

    Job Title: Heavy Duty Diesel Engine TechnicianWe are seeking a skilled Heavy Duty Diesel Engine Technician to join our team at Oakes Truck Sales. As a key member of our service department, you will be responsible for diagnosing and repairing complex diesel engine issues in heavy trucks.Key Responsibilities:Troubleshoot and inspect equipment to detect faults...