Resource Centre Attendant

**Salary**
- $28.78 - $33.37 Hourly**Location**
- Bancroft, ON**Job Type**
- Full-Time**Job Number**
- 2024-00158**Department**
- Community Employment Services & Bancroft Campus**Opening Date**
- 09/24/2024**Closing Date**
- 10/4/2024 11:59 PM Eastern**Bargaining Unit**
- OPSEU421-SS-FT**Start Date**
- ASAP**Start Rate**
- $28.78**Payband**
- E $28.78 (start rate) - $33.37 (4 yr rate)**Hours**
- 35 hours per week**Length of Term**
- Permanent**Closing Date for Internal Consideration**
- 10/01/2024**Posted in accordance**DESCRIPTION**

**BENEFITS**

**QUESTIONS**

**About Loyalist**

Loyalist College is built upon the lands governed by the Dish with One Spoon wampum agreement. We affirm and thank the Haudenosaunee, Anishinaabeg and Huron-Wendat nations for their continued caretaking of the land. At Loyalist, we empower our students with wraparound support services and hands-on training to succeed on any path they choose. Our academic programs are responsive and innovative, designed to solve pressing social and economic challenges and meet the evolving needs of our regional industry and community partners. Our graduates enter the workforce equipped with the knowledge they need to be better global citizens, and with future-focused skills to lead change in their fields. With a presence in Belleville, Bancroft, Port Hope, Tyendinaga and Toronto, we believe our institutional responsibility extends beyond the classroom to seeing the big picture for the communities we serve. Our expertise in applied research and deep connections to local industry support economic development, to the benefit of businesses, entrepreneurs, changemakers and innovators. Our commitment to decolonization, and the pursuit of a more inclusive, equitable world, means we hold ourselves accountable to the diverse perspectives, cultures and experiences that shape our communities.

**Position Summary**:
Reporting to the Manager, Employment Services, the Resource Centre Attendant is the first point of contact for Community Employment Services. The Resource Centre Attendant directs inquiries to appropriate internal and external resources, handles all new referrals from community partners, and assists job seekers with their job search activities.

**Duties and Responsibilities**:
Client Support
- As first point of contact, greets and directs visitors to the Bancroft campus/Community Employment Services
- Screens incoming applicants to the Employment Services programs to determine initial client need and direct appropriate next steps for clients
- Provides appropriate referrals to clients for internal and external services
- Compiles, posts and maintains up-to-date job leads
- Collaborates with other Community Employment Services staff to promote employment in the community and provides a seamless continuum of employment services

Clerical Support
- Monitors online client referral system and provides updates to referring agencies
- Contacts referred clients and books appointments
- Enters information in data management systems; EOIS CaMS and ESCases
- Maintains and updates activity tracking forms
- Responds to in-person, phone and electronic requests for program information and services
- Participates in team meetings to support overall goals and targets

Inventory and Equipment Maintenance
- Maintains virtual job board and tracks status of all Resource Centre job postings
- Maintains Resource Centre supply inventories e.g. College calendars, labour market information, community resources, apprenticeship info
- Minor equipment troubleshooting to printers and computers

**Qualifications**:

- Minimum 2 (two) year diploma in Business Administration, Office Systems, Computers, Databases or related field
- A minimum of at least one (1) year of relevant experience providing services to diverse client groups, developing job search-related paperwork and compiling and disseminating labour market information
- Familiarity with a wide range of community, employment and social service-related resources
- Excellent customer service skills along with effective organizational, research and administrative skills

**_Please note:_**_ _
- We thank all applicants, however, only those selected for an interview will be contacted._

**Agency**
- Loyalist College**Address**

376 Wallbridge Loyalist Rd.

Belleville, Ontario, K8N 5B9

**Phone**
- 613-969-1913

**Website**About Loyalist**

Loyalist College is built upon the lands governed by the Dish with One Spoon wampum agreement. We affirm and thank the Haudenosaunee, Anishinaabeg and Huron-Wendat nations for their continued caretaking of the land. At Loyalist, we empower our students with wraparound support services and hands-on training to succeed on any path they choose. Our academic programs are responsive and innovative, designed to solve pressing social and economic challenges and meet the evolving needs of our regional industry and community partners. Our graduates enter the workforce equipped with the knowledge t